Trusted Agent profile · Whiteley · Hampshire
★★★★★
1,934 reviews across 3 platforms
Unit 1, Fulcrum 2 Solent Way, Whiteley, Hampshire, PO15 7FN
Part of Beals, see every office.
Beals's office in Whiteley, Hampshire, at Unit 1, is rated 4.8 out of 5 across 1,934 reviews on three platforms, including 23 Google reviews rated 4.1.
23
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1,859
Reviews on Trustpilot
Business-wide
Every review we hold for the Whiteley office, from every platform, shown as written. First names only.
5/5
TrustpilotAisha at beals
Aisha helped me and my partner move intro our first beautiful flat she was quick to sort all the paperwork so everything moved on quickly Aisha was honest polite respectful and a very lovely woman I recommend going to Aisha at beals you won’t regret it :) I am very happy things couldn’t have gone better thank you
4/5
TrustpilotAmazing people
Louise was always there when I needed her and so helpful throughout the process!
Hi Lilly, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
5/5
Trustpilot5 Star Service
Beals managed my property then sold it for me too. Everyone was great, especially Lucy Rebecca and Stacey. Thank you, Beals.
5/5
TrustpilotAlways have great assistance from Jade…
Always have great assistance from Jade and the team.Nothing is too much trouble and excellent communication along the process.
Hi Neil, Thank you so much for sharing your feedback with us. Jade was delighted to hear this. We hope you have a great day!
5/5
TrustpilotKatie has been very helpful and went…
Katie has been very helpful and went above and beyond for us. Would definitely recommend!
1/5
TrustpilotUNsatisfied services from Beals support team in Whiteley head office
Beals support team in Whiteley head office, does not prioritize the interests of landlords, neglects their assets, and fails to address the requests in a timely and efficient manner.One of the primary issues I have encountered is the lack of a dedicated and accountable individual to follow-up matters from start to finish (I sent so many back and forth email to chase the outstanding issues unfortunately, the response time from Beals support team has been unsatisfactory, they always reply email on Friday evening even we sent email week ago), resulting in delays and frustration on my part as a landlord.I am deeply disappointed to find that even with the additional investment in the Gold Service, the level of service provided does not meet expectations. I can conclude that “you pay more for Gold service, you get more disappointed, you get more frustrated”.From my experience, Beals' apparent is not catering landlord’s interest.Regrettably, based on my recent BAD experiences, I would NOT recommend Beals' Gold Service to friends or any landlord. I am not the economist but the simple maths equation is, NO landlord / NO property to let = NO more business even you got tenants. But I think Beals top management don’t care their business.
5/5
TrustpilotRebecca has been great to deal with and…
Rebecca has been great to deal with and we are looking forward to moving into our rental property.
Hi, thank you ever so much for your lovely feedback. Rebecca will be delighted to hear this. We hope you have a great day!
1/5
TrustpilotPlaced a holding deposit witch ment it…
Placed a holding deposit witch ment it was taken of the market yet a fewndays later I told a friend about it and he had viewd and paid a holding deposit and yet we both have good credit and was both told are application had been rejected and we would not get are money back be interesting to know how many other people they did this
5/5
Trustpilotoutstanding
very good helpful and quick response from Georgia Drain
5/5
TrustpilotMakes moving simple …
I was very pleased with the way Rebecca Thayre kept me informed & updated Very organised company
Hi Philip, Thank you so much for sharing your feedback with us. Rebecca was delighted to hear this. We hope you have a great day!
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Was kept up to speed throughout the process. Nothing seemed to much trouble which is very rare these days. Very impressed
Hey Chris! We are glad to hear that your experience with us was so positive. Thanks for leaving such a great review.
5/5
TrustpilotGreat Agency
Natalia Mazur is an incredibly professional and helpful letting agent. She helped throughout the whole process. I highly recommend Beals Letting Agency.
5/5
TrustpilotHannah is a lovely agent
Hannah is a lovely agent, so helpful knows the answer to everything, would definitely recommend!!keeps in touch with every detail, so helpful!!
5/5
TrustpilotMollie and Hayley
I have worked with Mollie and Hayley. Both very helpful, funny, great at their jobs and an absolute delight to work with.
5/5
TrustpilotBrilliant
The whole team, especially Katie, were great. Excellent & professional communication throughout the process.
5/5
TrustpilotWorking with Emily …
Working with Emily …. And the team Dan and Stacy to purchase my flat was great … so very helpful and it was a truly Kind touch when Emily popped to see me once I’d moved in with a New Home card … very thoughtful xx thank you xx
Hi Kerry, thank you for taking the time to review your experience with Beal's. Emily and the team will be delighted to hear this! Have a good day :)
5/5
TrustpilotExcellent service …
CHIDINMA SI needed to move my family to a comfortable location and when I saw the house advert by Beals. We reached out to them and got excellent service from Miss Aisha Baker and Mr. Suman Sarker from the Bitterene branch.What was more interesting was that after the necessary checks we met our move in deadline and all thanks to Beals Agency.
Thank you, Chidinma, for reviewing your experience at Beals Bitterne Office! Aisha and Suman will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotJessica was very efficient and helpful…
Jessica was very efficient and helpful with customer service outstanding.
Hi Stephen, thank you for taking the time to review your experience with Beal's Fareham. Jess will be delighted to hear this! Have a good day :)
5/5
TrustpilotFantastic for sales & lettings!
We recently bought a BTL property through Beals Estate Agents (Shirely) and found them incredibly professional, efficient, and proactive throughout the whole buying process. We were so impressed with their service that we decided to move away from our usual letting agents and use Beals again for the letting process.With special thanks to Olly, Jack, & Adrian.
5/5
TrustpilotBeals, Jessica the best ever
Jess am very much pleased on the way you keep me updated on everything. You being always prepared to reach out though I sometimes become busy and respond late but, she does not give up on me . I am very much blessed to have you Jess
Hi, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!
5/5
TrustpilotSelling a property
Currently selling a property using Beal's as the sole agency. Still in the early stage of the sale and Maddie and Saskia have been great. Very professional and helpful, dealing with over 20 viewings in 2 days. Perhaps the most important thing is the way I have been kept up to date with developments as they are happening. Still some way to go before completion but very impressed so far.
Hi Martyn, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. We have passed on your positive feedback to Maddie and Saskia they are very grateful! Have a good day :)
5/5
TrustpilotIssie
Isobel Kerley was very professional in her viewing and attentive to any questions I had about the property!
5/5
Trustpilot5* Service from a 5* Company
As a first time buyer going into this viewing I was very nervous. As soon as I met Charles all the nerves disappeared. I received an exceptional level of service, coupled with a warm reception and great personality. Charles really went above and beyond to cater for my needs and for that I’ll forever be grateful. 5* service from a 5* company. Highly recommend
Thank you, Sanjeev, for reviewing your experience at Beal's Shirley Office! Charles and his team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
TrustpilotLovely staff
Annie was really lovely and helpful throughout our viewing of a property. She answered all of our questions in a friendly manner and had great knowledge about the place. Staff were also really friendly over the phone. Left us feeling very welcome. Thankyou! Would definitely recommend if anyone’s looking to rent through Beals, Rich and Cerys
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