Every review we hold for the Whiteley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSelling a property
Currently selling a property using Beal's as the sole agency. Still in the early stage of the sale and Maddie and Saskia have been great. Very professional and helpful, dealing with over 20 viewings in 2 days. Perhaps the most important thing is the way I have been kept up to date with developments as they are happening. Still some way to go before completion but very impressed so far.
MARTYN · 2 February 2022
Agent replied · 26 March 2024
Hi Martyn, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. We have passed on your positive feedback to Maddie and Saskia they are very grateful! Have a good day :)
★★★★★ 5/5
TrustpilotIssie
Isobel Kerley was very professional in her viewing and attentive to any questions I had about the property!
Joel · 9 October 2024
★★★★★ 5/5
Trustpilot5* Service from a 5* Company
As a first time buyer going into this viewing I was very nervous. As soon as I met Charles all the nerves disappeared. I received an exceptional level of service, coupled with a warm reception and great personality. Charles really went above and beyond to cater for my needs and for that I’ll forever be grateful. 5* service from a 5* company. Highly recommend
Sanjeev · 28 October 2022
Agent replied · 26 March 2024
Thank you, Sanjeev, for reviewing your experience at Beal's Shirley Office! Charles and his team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
★★★★★ 5/5
TrustpilotLovely staff
Annie was really lovely and helpful throughout our viewing of a property. She answered all of our questions in a friendly manner and had great knowledge about the place. Staff were also really friendly over the phone. Left us feeling very welcome. Thankyou! Would definitely recommend if anyone’s looking to rent through Beals, Rich and Cerys
Cerys · 8 September 2021
★★★★★ 5/5
FacebookOliver was very helpful he knew the area we were looking at extremely well and made great recommendations. Such a nice guy too highly recommend
Mandy · 11 June 2021
Agent replied · 5 April 2024
Hey Mandy, thanks for leaving us a review! We really appreciate it and we are glad that Oliver made your Beals experience so positive.
★★★★★ 5/5
TrustpilotRental of 2 Bedroom Flat
I have recently let my 2 bedroom flat in sholing through Beals Estate Agents in bitterne within one week . It has been a seamless process from start to finish with good communication throughout i am very happy with the rent received and the quality of the tenant many thanks to all the staff
David · 11 August 2023
Agent replied · 26 March 2024
Hi David, thank you for taking the time to review your experience with Beal's Bitterne. The team will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotExcelent Customer Service
Property Manager Hayley Gooding, based at the Beals Whiteley Head office, helped me deal with a number of poor dilapidation issues left by a previous tenant. Hayley took ownership of the very difficult situation & dealt with everything in a professional & efficient manner bringing it to a rapid, agreed & satisfactory conclusion.As a landlord, this was exactly the type of professional assistance that I needed at a difficult time.
Brian · 17 July 2024
★★★★★ 5/5
TrustpilotAmazing experience
I have just moved into my first home with my fiancé and Chané Cauldwell helped us so much through the process i couldn’t recommend her enough, she has made everything so much easier. She is genuinely incredible. I can not thank her enough for everything
Aimee · 29 February 2024
Agent replied · 19 June 2024
Hi Aimee, Thank you so much for sharing your feedback with us. Chane was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotStacey was very professional in his…
Stacey was very professional in his manner and very helpful with advice a kind and caring approach will certainly be keeping in contact.
Julia · 19 August 2021
Agent replied · 26 March 2024
Hey Julia, thanks for your feedback! We appreciate it and we are glad that Stacey gave you great advice and was incredibly helpful.
★★★★★ 5/5
TrustpilotEasy
Chelsea made finding, viewing and moving in so easy. Whenever, I had a question it was replied to almost instantly.
George · 7 August 2024
★★★★★ 5/5
TrustpilotPersonal friend and top service!
Ollie took care of getting the right tenants in my property whilst I decided to go travelling. There team done the necessary background checks to make sure everything can run as smoothly as possible. I was also was given a very competitive. Highly recommended.
Mark · 12 March 2024
Agent replied · 19 June 2024
Hi Mark, Thank you for your lovely review. Feedback like this means the world to us. Ollie and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotBen was very professional and very…
Ben was very professional and very helpful when needed advice etc
Caroline · 14 February 2023
Agent replied · 26 March 2024
Hi Caroline, Thank you so much for sharing your feedback with us. Ben was delighted to hear this. We hope you have a great day!
★★★★★ 1/5
GoogleNo team communication.
No tentant respect.
Treat People like they are the middleton of earth,don't listen to anybody.
Arrange appointments when they want,desturbing you when they want.
I am really sorry but I don't recommend this company at all.
Just run from them.
Paula · 28 March 2024
Agent replied · 26 March 2024
Good Afternoon Paula, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with our service.
This is not the sort of feedback we normally receive, and we can assure you that the matter will be thoroughly investigated.
Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and if there is anything further that has not been addressed or you would like to discuss.
We hope to hear from you soon.
Kind Regards,
Amelia
★★★★★ 5/5
TrustpilotThank you so much Chelsea Bhakar!
Thank you so much Chelsea Bhakar at Beals eastleigh, the referencing was a difficult process but you helped me. 💕
Pattwal · 3 August 2024
★★★★★ 5/5
TrustpilotLucy was very helpful
Lucy was very helpful. She was very professional, punctual and she went through everything with me and my partner.
Vintagetony · 7 March 2022
Agent replied · 26 March 2024
Hi Tony, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 1/5
TrustpilotBEWARE LANDLORDS
**BEWARE OF THEIR SERVICE FOR LANDLORDS**
Barry · 3 June 2026
★★★★★ 5/5
TrustpilotWe were supported by Charles when…
We were supported by Charles when looking into purchasing a second property. I found him to be highly professional and knowledgeable, he was able to answer any questions we had, and if he didn't have the answers was more than happy to find out for us. He was also early to the viewing which I found extremely professional.
H · 1 March 2023
Agent replied · 26 March 2024
Hi, thank you for reviewing your experience with Beal's! Charles and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotVery impressed with Lauren
I have been very impressed with Lauren. She's informative and seems to have the ability to answer any question I throw at her and she shows a great interest when you talk about your vision for the property you are veiwing. She is an asset to Beales, very professional and likeable. She will go far! Thanks Lauren x
Toni · 16 October 2020
★★★★★ 5/5
TrustpilotWould definitely recommend Beals for…
Would definitely recommend Beals for helpful and friendly staff. We speak with a lady called Esmie quite a lot as she is quick to reach out when something of our interest comes available. Very kind and always happy to answer any questions we have. 5/5 definitely recommend Beals for knowledgeable staff.
Dylan · 18 September 2023
Agent replied · 26 March 2024
Hi Dylan, Thank you for your lovely review. Feedback like this means the world to us. Esmee and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotSale of Property in Knowle
Beals have just completed the sale of our property in Knowle. Great service. Kept us up to date with what was happening with regular calls and delt well with queries from buyer. Hassle free sale!
Dominic · 25 September 2025
★★★★★ 5/5
TrustpilotLovely Lady
Shelby was very professional in her approach from start to finish. A kind, caring, courteous and extremely helpful.Shelby attended to all our needs and although my wife can be very demanding she was able to help and assist with everything and always had a cheerful smile.Pleasure to have done business with you, God Bless
Mr · 13 August 2021
★★★★★ 5/5
TrustpilotThank you very much Rhys!
Since I’ve met Rhys Williams ten years ago, I have been able to feel relaxed and as though I am in safe hands with my rental property every year. He always finds the best tenants for me and helps me to maintain the property.
May · 16 February 2024
Agent replied · 19 June 2024
Hi May, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotI recently purchased my first property…
I recently purchased my first property through Beals. The whole process was incredibly quick and smooth as everything was done in house, including the mortgage advisors and solicitors. I was especially impressed with the support and level of professionalism the whole team showed. They were really personable and had my best interest at heart throughout the process. I would throughly recommend Beals, and will definitely use them again in the future.
David · 13 May 2021
Agent replied · 26 March 2024
Hey David, we are over the moon that your property purchase with Beals was so positive. We hope you love your new home and are looking forward to hearing from you again in the future!
★★★★★ 5/5
FacebookI recently purchased my first property through Beals. The whole process was incredibly quick and smooth as everything was done in house, including the mortgage advisors and solicitors. I was especially impressed with the support and level of professionalism the whole team showed. They were really personable and had my best interest at heart throughout the process. I would throughly recommend Beals, and will definitely use them again in the future.
David · 13 May 2021
Agent replied · 5 April 2024
Hey David, thank you so much for leaving an incredible review. We hope to see you again in the future!
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