Trusted Agent profile · Whiteley, Hampshire
★★★★★
1,935 reviews across 3 platforms
Unit 1, Fulcrum 2 Solent Way, Whiteley, Hampshire, PO15 7FN
Part of Beals, see every office.
Beals's office in Whiteley, Hampshire, at Unit 1, is rated 4.8 out of 5 across 1,935 reviews on three platforms, including 23 Google reviews rated 4.1.
23
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1,860
Reviews on Trustpilot
Business-wide
Every review we hold for the Whiteley office, from every platform, shown as written. First names only.
5/5
TrustpilotREBECCA AND AMBER ARE STARS 🌟
Beals Estate staffs are absolutely great...Their customer service is top-notch...Very professional and respectful..Amber and Rebecca are amazing...Thanks Ladies I appreciate you both..
Hi Temy, Thank you for your lovely review. Feedback like this means the world to us. Amber, Rebecca and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotThanks to Leah Shelby and Billie did a…
Thanks to Leah Shelby and Billie did a great job finding new tenants yet again! Thanks guys.
Hi Bruce, Thank you so much for sharing your feedback with us. Leah, Shelby and Billie will be delighted to hear this. We hope you have a great day!
1/5
TrustpilotLandlords STAY AWAY
Landlords STAY AWAY. Chaters fail on every aspect of providing services to landlords. Lazy, sloppy, careless, irresponsible.
5/5
TrustpilotI am very pleased that I chose beals
I am very pleased that I chose beals. After viewing the property, Holly Woodings was very thorough and helpful in progressing all the paperwork. many thanks beals for the professionalism.
5/5
TrustpilotTime efficient
Jessica was very quick to assist us and arrange a viewing. The whole process was effortless.
Hi Jaune, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!
5/5
TrustpilotI went to see a letting on Tuesday
I went to see a letting on Tuesday. Ellie was very attentive and any questions I had answered them really well. She was knowledgeable. One of my questions she didn't know the answer but got back to me the next day. Was a great viewing unfortunately not quite right for me. Thank you Ellie Fowler keep an eye out for any more properties for me
5/5
TrustpilotA big thank you to Kirsty Booth
A big thank you to Kirsty Booth, for an excellent professional service, going above and beyond being consistently helpful and always on hand to answer questions, even if Kirsty was not available immediately due to office meetings or speaking with other clients she would always contact me the same day as soon as possible. Thank you Beals and again a big thank you to Kirsty.
3/5
TrustpilotWe have awarded Beals 3 stars only…
We have awarded Beals 3 stars only because we did not quite get over the line after 12 months. This might not be too fair given market conditions. We could not fault the efforts made, especially by Sarah and lately Akshay and Holly. At all times pleasant, polite and extremely helpful. My only regret is that we didn’t work with Akshay sooner.
Hi John, thank you for taking the time to review Beal's Fareham. We are so glad Akshay could provide you a great experience. We will take this into consideration. Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a loevely day!
5/5
TrustpilotI have used Beales Lettings agents…
I have used Beales Lettings agents several times previously and will continue to use them when the need arises. They are extremely professional and efficient. All arrangements are speedily progressed and I was kept informed at every stage. Amber the branch manager I have over the years found to be particularly helpful and has always been available to answer any queries or questions that I had.
Hi, Thank you for your lovely review. Feedback like this means the world to us. Amber and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotShelby from Beals showed myself and my…
Shelby from Beals showed myself and my partner around a house we’re interested in buying. The whole experience with Beals was flawless compared to other estate agents we’ve tried booking viewings with, some not even showing up!She was knowledgeable and helped answer any questions we had, I’d certainly recommend Beals when looking for a property!
Hi Harry, Thank you ever so much for taking the time to review Beal's! Shelby and the rest of the team are so pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotI had a really great experience
I had a really great experience finding a property to rent, Ellie was very professional, incredibly reliable and great at communicating throughout the process
Hi Titilope, Thank you ever so much for taking the time to review Beal's Havant Office. Ellie and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotWhat a great team you have
the staff are very friendly and helpful. Both Aisha and Annie were very professional on the viewing that i went on. They both also got back to me when i asked them to and they are great employees and are a credit to your company. also, they both could answer every question i had about each property. i cannot say this about every estate agent.
5/5
TrustpilotNatalia was lovely and helped us so…
Natalia was lovely and helped us so much with any worries we had moving into our new place. Helped ease our anxieties and sort out what we needed sorted :)
1/5
TrustpilotI wish I could give 0 stars for this…
I wish I could give 0 stars for this company. We were shown a property to let. We told her we love the property and would like to secure it. She advised us to send her an email as she wasn’t going back to the office until Monday. We did exactly what she advised and followed it with a telephone call. Her colleague told us she was busy and she would call when she’s done. She never called. Called again, same message from her colleague. The day ended with no call back. Called the following day and was told she was off work. Called the Wednesday and was told again that she was busy and would call back. I called back later, please note she had not acknowledged the email we sent on Saturday at this point. When I called, I was told she is on her lunch break. At this point I asked what was going on and her colleague told me that the property has been let to someone else. I suspect we didn’t get it because of our ethnicity. I couldn’t think of no other reason because she told us on the day we viewed, that no interest has been expressed. If you are from a minority group avoid Beals Estate Agents.
5/5
TrustpilotHighly recommend Beal’s , great work and commitment Kelsey Anne
Being my first experience in finding a apartment for rent in UK, i must say it was such an smooth and clear process with Beals helping out. Specifically Kelsey Anne from Beals helped out throughout which made the whole process easier. She is always reachable and prompt in responding to my queries. Thank you, great work and commitment . Highly recommend Beal’s 👍🏻
5/5
TrustpilotKatie Healey - Sales Progressor
Katie Healey, our Sales Progressor at Beals, provided friendly and efficient service throughout what was a sometimes frustrating and protracted sale of our property. She always worked hard at chasing, when needed, and managing the purchasers and kept us informed at all times of what was going on. I recommend her thoroughly.
Hi Chris, thank you for reviewing your experience with Beal's! Katie and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotLouise was extremely helpful and kept…
Louise was extremely helpful and kept me informed throughout the sale. Highly recommend and very much appreciated.
Hi Gary, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
5/5
TrustpilotHad best renting experience with jasmin
I had the best experience with Jasmin ,the amount of effort and time she put into walking us through the process is unbelievable, from the point of viewing the apartment to when I was handed the keys, she was so professional in her dealings. She was immensely patient with our seemingly endless questions. Thank you @Beal Estate Agent for having such a great staff.
Thank you, Akinwale, for reviewing your experience at Beals North End Office! Jasmin will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
Trustpilotto whom it may help.
to whom it may help.Muhammad Hussain has been very helpful in order for us to find a place in Southampton. His determination to do it has made our journey to start there much easier and I will recommend Beals Estate Agency in Southampton if you want to move there. The team is friendly, approachable, efficient and professional. Thank you so much for your helping to find this place
5/5
TrustpilotThankyou to Zoe Cook!!
Thankyou to Zoe Cook!!An incredible asset to your team, we spoke to her about our landlord selling and the desperation of needing to find a property ASAP not wanting to move out of the area due to young children in school.One of the properties we were interested in we couldn’t go to the open evening so Zoe kindly did a small video tour for us and sent it once the viewings had taken place.She has been incredibly patient and helpful with all of our questions along the way and been super responsive even over the bank holiday weekend!We cannot thank you enough for making such a stressful and emotional time more relaxed and slightly less stressful!We look forward to being tenants with Beals.
5/5
TrustpilotMr. Pearce
wow James, Chloe and Hollie are the best agents that I have ever dealt with. james took my house on, had both girls do the viewings within 2 days the property has been sold and it does not stop there james knew what sort of property that I wanted to move to, in 3 days james found the perfect home amazing crew and company . if any one is reading this and wants a first class service call them you will not be disappoint.
Hey Mr.Pearce, thanks for leaving us some feedback. We are over the moon that James, Chloe and Hollie were able to sell your house with ease and found you your dream home.
5/5
TrustpilotAdriana is Superb and a credit to Beals!
Adriana is by far the most attentive and helpful agent I have ever dealt with. Adriana convinced me to give Beals some of my portfolio to manage some years back and I can honestly say its been a real pleasure dealing with her. Excellent service, an honest professional understanding of the lettings industry and I could not wish for more. Thanks Adriana for everything
5/5
TrustpilotIt was an immense pleasure to interact…
It was an immense pleasure to interact with Katie. She was very helpful and responsive.
1/5
FacebookDo not rent houses from these people. Head office didn’t complete my check out for 19 days. No contact…then told me they were taking money off for carpets (with one stain on apparently and the whole thing needed to be replaced) I even asked for proof of when the carpets were put in as they weren’t new when I moved in…and was completely ignored. They to date have not returned any part of my deposit…so far have sent me 2 invoices for things that didn’t need doing and I asked for proof of and this wasn’t supplied…they have refused to realise the undisputed amount…or even give me a figure of what the disputed amount is. We are nearly 6 weeks after handing back the keys. When we called we were told we weren’t allowed to speak to a manager and wasn’t even allowed a managers email address. This is not with the TDS (as Beals hold the deposit but it is protected) which so far after 10 days they have ignored them also. Tenants AVOID
Sorry you have experienced issues, please email us at feedback@beals.co.uk, and we will look into it; the deposits are all registered with the TDS, so they are protected, and we follow their process, and you have the right to appeal if you feel unjust. if you contact us, we will look into it for you.
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