5/5
GoogleThe Whaley Bridge team were brilliant in helping us sell our house. When an offer was pulled on our property, they were really quick in finding us more buyers, helping keep the process moving.
Trusted Agent profile · Whaley Bridge
Gascoigne Halman Whaley Bridge reviews
★★★★★
174 reviews across 3 platforms
13-15 Market Street, Whaley Bridge, SK23 7AA
Part of Gascoigne Halman, see every office.
Gascoigne Halman's office in Whaley Bridge, at 13-15 Market Street, is rated 3.9 out of 5 across 174 reviews on three platforms, including 56 Google reviews rated 4.9.
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Reviews
Every review we hold for the Whaley Bridge office, from every platform, shown as written. First names only.
Google5/5
TrustpilotHouse sold very quickly and all handled…
House sold very quickly and all handled professionally by James andxhis team with minimal issues at all.
5/5
GoogleProactive, friendly and professional service from start to end. Highly recommended.
5/5
GoogleI have just completed the purchase if a house in Whaley Bridge and have been very impressed with the service I received from Gascoigne Halman. The whole process went through without a hitch and the team that handle my purchase were friendly, helpful and very professional. Thank you very much Emma and your team.
5/5
TrustpilotTracy at the Frodsham office gets 5 stars!
We've just bought a property through Gascoigne Halman and they have been super helpful and communicative throughout the whole process. Tracy Ryan in the Frodsham office has been lovely and always responded to our queries (however bizarre! We have asked a lot of questions haha!) promptly and happily! We never felt like we were too much trouble. Thanks to everyone at Frodsham Gascoigne Halman!
5/5
GoogleThis was a difficult purchase due to an unresponsive seller's solicitor but Christine and Lorraine were great at chasing her and accommodated additional viewings during this time.
5/5
TrustpilotExcellent service
Been a landlord for a number of years.Lisa and her team provide an excellent management service.I would highly recommend them.Very professional.
5/5
TrustpilotGreat service and easy to contact
We recently sold and bought a house using the Frodsham office. We met with 3 local estate agents before deciding who to use and we chose Gascgoine Halman Frodsham as they had the most local knowledge and were the easiest branch to get in touch with.As is often the case, the whole house move process was quite lengthy and frustrating. But Tracy in particular helped us out with advice, chasing up solicitors and helping to keep on top of the process. I don’t plan on moving again anytime soon, but if I did I wouldn’t hesitate to use their services again.
5/5
GoogleThis is by far and away the friendliest agent to deal with in the area. The staff are very welcoming and couldn’t be more helpful if their lives depended on it. We’ve had dealings with others and they are light years behind g h in terms of customer service and I’d have no hesitation in recommending them again.
5/5
TrustpilotGreat service from prompt and effective…
Great service from prompt and effective marketing at a good price through to highly professional process management when the chain got somewhat frustrated towards the end. Have used them before and will use them again. Thanks to Markus and Lucy.
5/5
GoogleAbsolutely first class service from day one. Always a swift response to any questions and very helpful throughout. Would strongly recommend.
5/5
TrustpilotReally good service from Dan in sale…
Really good service from Dan in sale brunch. I was in sales all my life when you see a good honest person it’s very nice to deal with. Julie the manager was very helpful as well . Thanks Again.
5/5
GoogleExcellent experience during an, at times, difficult set of circumstances - though nothing to do with GH. Emma in particular has kept us up to date and informed and has gone above and beyond in terms of the extent to which she has dealt with third party solicitors. Thanks so much for your help!
5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
5/5
GoogleIt was a pleasure to deal with all the staff at the Whaley Bridge office. Polite, courteous and responsive. Selling a home can be stressful at times so it was reassuring to know I had a good agent that can be relied upon. They also managed to secure a good price for the property which was a bonus.
5/5
GoogleReally helpful staff, always got back to me promptly with enquiries and chased up solicitors when needed.
1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
5/5
TrustpilotExceptional estate agent
We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.
5/5
GoogleAs a buyer, I'm aware that Estate Agents are paid by the seller and as such have a primary obligation to the seller. However, I thought the entire team went the extra mile to make my experience pleasant too. They were responsive, professional and efficient, and above all, a happy smiling pleasure to work with!
5/5
GoogleEmma, Deborah and Lorraine are a pleasure to deal with, handling both good and bad news with empathy. Thanks to all of the staff at Gascoigne Halman, Whaley Bridge for the successful sale of our house.
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Tell us what you need and we'll put you in touch. Gascoigne Halman hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whaley Bridge.
