Trusted Agent profile · Whaley Bridge
★★★★★
173 reviews across 3 platforms
13-15 Market Street, Whaley Bridge, SK23 7AA
Part of Gascoigne Halman, see every office.
Gascoigne Halman's office in Whaley Bridge, at 13-15 Market Street, is rated 3.9 out of 5 across 173 reviews on three platforms, including 56 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Gascoigne Halman hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whaley Bridge.
Every review we hold for the Whaley Bridge office, from every platform, shown as written. First names only.
5/5
GoogleSelling a home can be very stressful but I just new that when I engaged Lorraine and her team all would be well and it was … ! Lorraine is without doubt diligent, professional, informative, supportive and lovely … Lorraine leads a fabulous team and Christine is a shining star … Thanking you all for your professionalism, help and guidance when selling my beloved cottage … it’s a 5 * from me and well deserved …
5/5
GoogleAs a first time buyer I was very unfamiliar with what to expect and the processes involved when purchasing a house. Emma was incredibly helpful and went out of her way to make sure I knew what was happening, and even chase solicitors when they were being stubbornly uncommunicative! I'm very impressed with the service, patience and professionalism of all the team at Gascoigne Halman, Whaley Bridge, thank you
5/5
GoogleWe swapped agents to Gasgoigne Hallman who were effective, responsive and professional. Our house was marketed quickly, shared with potential buyers and communication was excellent. Once a buyer was found the sale was handled brilliantly. Lorraine's team are excellent, feedback is brilliant and communication and updates clear. If I needed to move again I would return to Gasgoinge Hallman without a doubt. Thank you!
5/5
GoogleWe’ve recently just bought a house in Whaley bridge. The team are very professional and helpful, the communication is excellent throughout the process. A big thank you to Emma, who goes above and beyond to help and answer any questions you may have. We would definitely recommend the team!!
5/5
GoogleWouldn’t hesitate in recommending Gascoigne Whaley Bridge. Lorraine and Emma were brilliant when selling our house and purchasing our next one. They kept in touch constantly and were very attentive and couldn’t have done more to help us during the process.
5/5
TrustpilotVery happy and would recommend unreservedly
I have recently bought and sold a house with the Didsbury office and have been very pleased with their communication, efficiency and consideration in what proved to be quite a stressful experience due to other factors. At all stages I was kept informed of developments and given all the relevant information I needed about the process. James Thornley and James Mosedale were so helpful throughout. I would recommend for their personal and sensitive client service.
1/5
Trustpilothorrible people and useless
horrible people and useless. dont tell you whats going on and very rude customer service. dont do what theyre supposed to do.
5/5
GoogleWe have just sold our property in Furness Vale with Gascoigne Halman Whaley Bridge. It was a pleasure dealing with the team especially Cheryl! Thank you all.
5/5
TrustpilotAmazing team
Frances, Doug & Dev were amazing with our recent purchase. They were always available & helped us every step of the way with the purchase of our new home.
1/5
TrustpilotTotally manipulating the applicants
Totally manipulating the applicants. Before viewing mentioned about two tenants and the staff arranged the viewing. Now they are telling me they can’t allow two tenants.
5/5
TrustpilotSelling a house during lockdown and a cold winters
The sale of my house took place during very difficult circumstances as the U.K. AND ISLE Of MAN were in lock down during different periods during the sale process .I couldn’t visit the property. The property had been rented with Gascoigne Halman for 12 Year before I sold it . The asking price was set at a good level the brochure was produced in a couple of daysand the sale proceeded well .The first buyers who bought the house within days they couldn’t get the mortgage they needed so the house went back on the market and sold again within a relatively short period of time in 5 months Oct to March the whole process was completed.I was kept up to date with emails and phone calls every time there was a viewingI had dealings with mainly one sales person James but when he was off others kept me informed Sue the sales secretary was also good at answering queries connected with the sales process. As I was at a distance I used a solicitor recommended by GH and was pleased with there services I also used an insurance company that was local.During the cold spell when prospective buyers visited James made sue the house was warm enough to prevent issues with burst pipes I was also alerted to problems with the loft door and garage door and was then able to use GH property maintenance to solve several issues.I think James gave the sale a personal touchFor me the all round service GH provided was very helpful in difficult working circumstances .I am very pleased with the outcome and would recommend them
5/5
TrustpilotJan was amazing
Jan was amazing ! Quick responses, positive and lovely attitude. Viewing house was high lighting thinks you don’t really this no off ! Amazing lovely knowledgeable lady thank you xxx
1/5
TrustpilotFrances Mason used our family and encouraged gazumping offers IMO
Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.
1/5
GoogleThree wasted Monthes with no help or interaction from this company. In the meantime 3 great houses lost in the area we wanted to buy in. Complete waste of time. We would not reccomend using them Frustrating and disaapponting. Didnt even return our house key. Had to call into their office and collect. Absolute joke.
5/5
GoogleLorraine and Cheryl were very helpful in navigating a difficult move for us. They were accessible and informed, and always returned calls. Thank you.
1/5
TrustpilotDISAPOINTMENT
What went wrong? Well I was advised by this agency that the property had come off the market once my holding deposit was paid. Upon submitting my credentials for referencing which was with let alliance, I was advised by "Charlotte" a representative at Gascoigne Halman that the landlord has gone with another offer and would rather refund my holding deposit then proceed with my application. Honestly Disappointed with the service provided by this agency. WOULD NOT RECOMMEND GOING WITH THIS AGENCY
5/5
GoogleThe house was on the market the same day as i signed the documents . Kept me uo to date with viewings and feedback . Once the sale was agreed they were very good at chasing the solicitors . Shame the solicitors are not as efficient as the team in Whaley bridge .
5/5
TrustpilotGreat Service!
Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude
5/5
GoogleCan’t recommend Gasgoine enough. Selling and buying a house is never easy but somehow it was so much more stress free with Emma and Loraine. Thank you!
5/5
GoogleThe service that we have received from Gascoigne Halman Whaley Bridge during the sale of our property has been outstanding. Lorraine and her team were responsive, helpful, friendly, patient and professional. I would not hesitate to recommend them to any prospective seller.
5/5
GoogleAbsolutely fantastic experience from start to finish, Chrissy was not only super professional but a friendly face that made you feel like everything was under control and at ease with the process. Everything was completed efficiently and nothing was too much trouble. Thank you so much, you made a difficult time feel a lot easier.
5/5
GoogleHighly recommended! We sold and bought our house via them. The whole team are very professional. Emma is amazing, updating us every step. We are very happy with the service they provided!
5/5
TrustpilotHighly recommend, especially Dominic
We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.
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Tell us what you need and we'll put you in touch. Gascoigne Halman hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whaley Bridge.
