Palmer Snell Weymouth reviews

★★★★★ 5/5

Google

My husband and I have recently rented a property with the help of Oliver, Molly, and Emily. They made the whole process very easy for us, assisting us with any questions we had along the way. We also received a lovely welcome pack with some giddies ,which was a very thoughtful touch. We would highly recommend PalmerSnell and their fabulous letting team Oliver, Molly, and Emily for their professionalism and excellent service.

Ioana · 16 March 2026

★★★★★ 5/5

Google

Great!! Freya and Hayley were amazing, friendly and welcoming. Made the whole letting easy and smooth. Plenty of communication and we're always ready to help with any help and advice I needed. Thank you both for making our move amazing.

Stardivel · 12 October 2025

★★★★★ 5/5

Google

I recently rented a house from Palmer Snell and I am very much satisfied with my experience. The rental process was seamlessly, thanks to the attentive staff who guided me through every step. I have to give special thanks to Hayley and Oliver who helped me to get a suitable home . The whole process of getting the house took only about 4 days , I highly recommend Palmer Snell for anyone looking for a quality rental house.

Dibi · 18 May 2024

★★★★★ 5/5

Google

Oliver and the team worked fast and effectively to get us moved into our new house, we viewed and had the keys within a week. Excellent service and a nice little gift box of goodies to move in with. I Highly recommend.

Demienne · 26 July 2025

★★★★★ 1/5

Google

Warning - do not use. they have operational issues in that they do not let sellers know that there has been offers on the property and staff are not managed and favour buyers rather than work for sellers.

Dean · 12 September 2026

★★★★★ 1/5

Google

We are really baffled on how we got messed about with our viewing. We had a viewing that was changed 3 times on the day of the viewing so me and my partner have lost a whole days wage and had to kill time for hours as we were already in town that we could have used for other viewings offered. Not only this but we also got there, no sign of the agent, called the office and asked what we should do and the lady did not have the number to contact the agent who was going to show us the flat and said "he should be there now". Never showed up so the poor tenant who just got in with the children from school had to show us the flat around and we couldn't even ask questions or important information. Needless to say unfortunately we will avoid this agency now

Evily · 12 October 2025

★★★★★ 5/5

Google

I'm not really sure I can express in words how unbelievably helpful Ella Weavis has been for me. Selling my late mums property, from start to ( almost finish , one last hurdle ) Ella has been the driving force behind anything moving forward. She has tirelessly chased my solicitor and remained in contact through everything. I would honestly challenge anyone to provide a better service because I do not believe its possible. Ella really is a credit to Palmer Snell and whatever the future holds I hope it involves Ella being part of your team. Because, everyone needs to be given the best available and she is just that.

Shaun · 22 August 2023

★★★★★ 5/5

Google

I was recommended by a friend to use Palmer Snell Weymouth to let my property, and they have been absolutely amazing. I have been dealing with Oliver and he has been incredibly attentive and could answer all my questions and help with everything I need, and he is incredibly friendly and has put me at ease. He managed to get tennants in within a month of having the keys to the property. Being in the military I opted for the fully managed service and they have dealt with absolutely everything for me which has been exactly what I need. Could not recommend them more.

Olive · 9 September 2025

★★★★★ 5/5

Google

Palmer snell have helped me out so much being my first time moving definitely recommend for others they guide you through everything thank you team especially Molly !!

Luke · 16 October 2025

★★★★★ 5/5

Google

“I had a great experience working with Oliver Feist who is the Senior Lettings Negotiator at Palmer Snell to secure my current rental property. They were very professional and efficient throughout the entire process, from the initial viewing to signing the lease. They were very responsive to my questions and concerns, and went above and beyond to help me navigate the application process. I was particularly impressed with their attention to detail and willingness to work with me to find a solution that met both my needs and the landlord's requirements. Such as showing a video of the property as well as arranging a day to view it in person. Overall, I highly recommend Oliver again who is the Senior Lettings negotiator at Palmer Snell to anyone looking for a reliable and trustworthy lettings agent."

Matthew · 18 June 2023

★★★★★ 5/5

Google

Huge thanks to Oliver and Hayley who helped us find our ideal property in Weymouth. They kept in touch with us throughout the move, and were always helpful, polite and well mannered after receiving 200 calls from us, per day! Customer services is incredibly important when moving house as it is a very stressful time for any family, and Oliver and Hayley made sure that our move goes as smooth as possible. To put the cherry on top we walked in the house and was greeted with our very own welcome pack (more of a lovely box) with lots of goodies inside such as face masks, disinfectant sprays, vouchers for furniture and white goods and much more. Would happily recommend Palmer Snell Weymouth to anyone who is looking for their next property, as this so far has been our best experience we've had with any estate agency to date.

Paz · 18 June 2023

★★★★★ 5/5

Google

Oliver Feist and the team have been excellent. With in a few days I had viewings and tenants were found. For me living overseas, it is important to have someone that you can rely upon if a situation has arisen. Having the property fully managed has made my life a lot easier and I would like to thank Oliver for all his hard work.

Mark · 19 March 2024

★★★★★ 5/5

Google

What a great estate agents! Tom went above and beyond to help us get our property sold to the right buyer. He was super professional, efficient and always there to answer my million questions! Even when he was not around the rest of the team were always happy to help and friendly - i would highly recommend Palmer Snell and Tom to anyone looking to sell or buy a property! Thank you again for everything.

Justine · 18 June 2023

★★★★★ 5/5

Google

From entering the office to being matched with the perfect home was so easy. Emily and her team were super friendly and accommodating. Really good experience

Lee · 2 September 2025

★★★★★ 5/5

Google

I had Hayley and Oliver for my time at Palmer Snell, both of them 10/10! Hayley helped me with my first experience with finding a home and answered all of my questions as fast as she could, she was a delight Oliver was an absolute sweetheart as well, always polite when I had questions and going the extra mile when I needed information - those two are incredible, would recommend (already have, haha)

Aimee · 23 July 2023

★★★★★ 1/5

Google

If you have a property to rent, i would tread very carefully with PS. Our rental reports were all very short with little detail or photos (one of them was just 4 words long). Our rental became a wreck, with obvious signs the tenants weren't looking after it missed (most of a fence system removed but never mentioned, outside doors left open to rust, rat damage to floorboards, urine smells ). Complaint procedure not helpful (an inhouse system so could question its neutrality) and now a fight to get any sort of compensation. Worst of it was, at no point in all of it was a simple 'we're sorry' or apology given. We paid for a fully managed service but it felt like the opposite. My advice, Avoid

Mark · 10 June 2025

★★★★★ 1/5

Trustpilot

End to end a bad experience

We are renting an apartment through Palmer Snell and it has been very difficult to navigate the administration. Their portals for completing the initial admin don't work. If you ask them for help to get around the issues they create they are curt and come back with brief and unhelpful answers. It feels like they are being duplicitous. Either they don't know the answers themselves when they should, or in other instances they do but don't want to tell you because it makes them look bad or they are actually doing something wrong. They come across as untrustworthy and certainly living here has been a challenging, stressful and unpleasant experience. They don't drive essential admin like snag lists. We don't know how to turn on the heat. There is no love in their process. Only coldness and curtness. I would never choose to live in a home managed by them again.

Kat · 1 November 2024

★★★★★ 5/5

Google

The customer service is so good and we never expected the welcome gift by palmer snell we have recently moved all the way from Leicester to weymouth and didn't know how to find a house but palmer snell had made it quick and easy to find the house and with in a week we have got the house with furnished. Thanks palmer snell for helping us out.

Bharadwaj · 12 October 2025

★★★★★ 4/5

Google

I have rented properties in Weymouth for 20 years and I have to say my recent dealings with Palmer Snell in Weymouth has been a refreshing experience. I was thoroughly impressed at the level of professionalism , their good manners and politeness, from my initial visit to their office to the completion of rental contract. They have been extremely informative and responsive throughout the process . Many thanks to the Rental Team and in particular to Oliver Feist and Hayley Lambert. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Susan · 25 August 2022

★★★★★ 5/5

Google

Excellent agent. I let my property with Hayley and the service I have received has been second to none. They found me a tenant within a week of having it on the market and have kept me up to date throughout the whole process. Tenants have now moved in and money has come into my account. Thank you Hayley and the team. Highly recommended.

Lee · 20 December 2023

★★★★★ 5/5

Google

Oliver was great to deal with, professional and efficient. Resolved an on-going issue promptly and satisfactory, highly recommended!

Aaron · 12 October 2025

★★★★★ 5/5

Google

Yesterday I attended a viewing with Ella, what an absolute breath of fresh air. She answered every question I had knowledgeably in fact she offered lots more info on the property, her passion for her job was so impressive I actually called the branch afterwards and spoke to James her manager to tell him what I thought, it’s not often these days we find ourselves really impressed by a service but yesterday I did. Without doubt this young lady has an amazing career ahead of her and I want to thank her for yesterday, I honestly was so impressed!

Kerry · 18 June 2022

★★★★★ 5/5

Google

Both Molly and Oliver have been fantastic with helping me with my move, especially with some elaborate paperwork issues. Thanks guys!

Landonfilm · 21 September 2026

★★★★★ 5/5

Trustpilot

Friendly and welcoming

Thank you so much to all the team at palmer snell taunton , they were all very professional and a welcoming and friendly team in the purchase of my property, special thanks to Lucy my mortgage advisor who went above and beyond to help me every step of the way and I couldn't off done it without her help!, and so very greatfull for all her time and effort on a very long and stressful journey to purchase my property. Thankyou.

Lorna · 13 September 2024