Every review we hold for the Weymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA truly refreshing experience from start to finish. In a world of impersonal, corporate estate agents, this office feels like a proper local gem. Dealing with Nick was like sitting down with a trusted friend who possesses an encyclopaedic knowledge of Weymouth. He took the time to genuinely understand our requirements and offered solutions that were thoughtfully tailored to us. Thanks to his personal approach, we secured a brilliant flat that ticked all our boxes. I cannot recommend him and his team highly enough for a truly personal and effective service.
Dr · 16 June 2025
Agent replied · 10 September 2025
Thank you for your review, and kind words. Nick sure is an encyclopaedia of knowledge.
We wish you all in the best in your new home. Team Avenue.
★★★★★ 5/5
GoogleWe found AVENUE Sales & Lettings as a relocation to Dorset left us between properties.
Seeking a rental in Dorset was difficult for us, living in the Midlands.
However we came across Avenue and found high quality standards in all aspects of property lettings around the Weymouth area.
From first contact to viewing,
on to refs and acceptance the process was made easy by competent, proactive and helpful staff.
We check in to a desirable coastal chalet next week, a far cry from the Midlands.
Only made possible with the assistance of Avenue Sales & Letting
Annie & Marty 10/10/24
Marty · 17 October 2024
Agent replied · 24 October 2024
Thank you Annie and Marty for your kind words and lovely review. We are pleased to have helped in your property search and we wish you all the best with the move. Team Avenue
★★★★★ 5/5
GoogleAvenue Sales and Lettings have been fantastic in helping us go thru the process of renting a flat in weymouth. Jodi is very knowledgeable, always responds to our inquiries immediately, and was so helpful in answering all our questions. Highly recommend.
Deb · 23 October 2025
Agent replied · 13 November 2025
Thank you Debra, for your kind review. We are pleased to hear that you have been happy with the service provided. We wish you all the best with your move into your new home. Team Avenue
★★★★★ 5/5
GoogleRecently used Avenue for selling and from start to finish they was brilliant! Unlike some of the high pressure estate agents iv previously met / used i found them personable, kind, considerate, professional, thorough, hard working and showed brilliant communication throughout. Charlotte particularly went above and beyond what i would normally expect from an estate agent.
Any time i phoned staff new exactly what was happening in the chain which i cannot say for larger companies iv used before.
As a buyer i would prefer a property being sold with them over a number of the other companies.
There has been absolutely no negatives and would use again if i ever move again.
Holly · 13 December 2023
Agent replied · 11 June 2024
Hi Holly, thank you for your review, so thrilled we got the sale through for you, it was a pleasure working with you and we hope you are settling into your new home. We look forward to seeing you again when you decide to make another move in the future. All the best for now. Charlotte & the Avenue team.
★★★★★ 5/5
GoogleMe and my partner had such a great experience with Avenue. From viewing the property, to guiding us through the whole experience all the way to completion, we cannot fault them. Ben was there to answer our questions whenever we needed and was so lovely and knowledgeable. Charlotte helped massively towards completion and was a great support. We highly recommend Avenue and will be using them in the future when we are ready for our next home.
Thank you Ben, Charlotte and the team
Sarah · 12 December 2023
Agent replied · 10 June 2024
Hi Sarah, thank you for your review and patience with your purchase. We were delighted to help and hope you are both enjoying your first home together. We look forward to helping you with your next one.....when you are ready. Best wishes Charlotte, Ben and the team at Avenue.
★★★★★ 5/5
GoogleWe had a fab experience with Avenue and Lettings - on the sale and purchase of our new home! From start to finish they were professional, helpful and always at the end of the phone if needed.
A special mention to Ben for selling and finding us our beautiful new home - Knowing exactly what we were after and securing it for us. Also to Charlotte for all her assistance and knowledge.
Thank you all very much and if we ever to look to move again, we know who we will be listing with and hopefully buying through again!
From Luke and Amy
Amy · 12 November 2023
Agent replied · 10 June 2024
Dear Amy & Luke, thank you so much for your kind review. So thrilled we managed to find the perfect home for you and great buyers on your house. Hopefully the stress of moving will pass quickly and you can enjoy your new family home.
We wish you every happiness and here if you ever decide to make another move.
Best wishes
The team @ Avenue
★★★★★ 5/5
GoogleGreat experience with the Avenue lettings team. 1st class service all the way through, kept me fully informed at each stage and made the whole process quick, painless and enjoyable. Recommend these guys for all your letting requirements. Grace is a true gem 💎 …
Amanda · 16 April 2025
Agent replied · 16 April 2026
Thank you for your lovely review Amanda. We are thrilled to hear that all went well from start to finish for you and we hope you have settled in well into your new home. Best Wishes Team Avenue
★★★★★ 5/5
GoogleI have had the pleasure of being a tenant with Avenue sales & letting Weymouth for the last 3 years.
Nick & Harry were consistently professional, honest, kind, understanding and always supportive. Jodi compliments their team work very courteously and professionally, they have every reason to be proud of their work.
When I needed a new oven they didn’t hesitate, when fixtures have needed fixing they have acted on my requests immediately.
Very human service at all times, I couldn’t have asked for more.
I’ve moved out of area and they have continued to support me through that too, talking me through it, giving great advice & sending references immediately.
Ben drove out to pick my keys up for end of tenancy, at a very and complicated and challenging time for me, no questions asked he was just there for me, Ben is Sales I’m told, so not even part of letting, but that goes to show how strong a team they are, supporting each other regardless, It just doesn’t get any better.
Thank you Ben.
I’m loathed to be moving but due to work commitment I must.
Anyone getting a property with Avenue should see themselves as very lucky.
They have maintained being very reasonably priced, even when other Estate Agents behaved like dead fish and gone with the flow! Hiking up rents to be unreachable for anyone!
Nick and his team kept it real and stood out from the crowed, supporting their community by keeping rents as they were.
No one could challenge their integrity and will, to support their community even during Covid lockdowns unpresidented challenges, they were there supporting us all still with advice, phone calls and emails.
They are an outstanding Estate agent who aim to improve and give their community its dignity back and I feel they are winning.
I hope you read this Nick & Harry as it’s all I can do and the least I can do.
I wish you all the best going forward and Thank you for everything you do and did to support me and my son over the last few years, you made it easy and a real pleasure.
Cheers to you all.
June · 12 June 2023
Agent replied · 11 June 2024
Hi June
Thank you for your exceptional and very thorough review. I have read it to the whole team.
As you know, we are only one office but we all live and work within the community we serve, it just makes sense to be as helpful as we can be. We are over the moon concerning your appreciation and some of the more personal notes have certainly touched the staff, however, we cannot take credit for the good nature of our landlords throughout the pandemic. They too have been exceptional.
I would like to say that since our start in 2018 we have won several awards within the industry for both sales and lettings, however, it is this reviews like this that we should be holding as the gold standard. Thank you once more and very best wishes to you and your son in your new adventure.
Kind regards
Nick
★★★★★ 5/5
GoogleCharlotte was the agent who sold us our flat just over 10 years ago and we were so impressed with her, we did not hesitate to contact her again when we came to sell. She and all the team at Avenue were so helpful and pro-active - especially when our buyer had to drop out very close to exchange. Charlotte and Ben found us another buyer very quickly and we complete next week. You definitely get a personal service here and would thoroughly recommend them. 10/10 and thank you, Charlotte.
Debby · 12 June 2023
Agent replied · 11 June 2024
Thank you for your lovely review Debby, much appreciated and really enjoyed working with you both again. Keep in touch and wishing you all the best. Charlotte
★★★★★ 5/5
GoogleWhat a wonderful and reassuring experience. From the moment we stepped inside, the atmosphere was so welcoming, it felt less like an agent's office and more like a friendly, family-run business. Nick has a remarkable ability to make you feel completely at ease and truly listened to. He understood not just what we were looking for on paper, but the sort of place we wanted to call home. His personal touch and local insight led us to an absolutely amazing flat. If you're looking for an estate agent in Weymouth that genuinely cares, look no further.
Miriam · 16 June 2025
Agent replied · 10 September 2025
Thank you for your review, Miriam and your kind words. We are pleased that Nick was very helpful and wish you all in the best in your new home. Team Avenue.
★★★★★ 5/5
GoogleAbsolutely first class service from start to finish. We spotted that our dream home had gone onto the market at 21:00 on the Thursday night before we were due to travel on the following morning. We visited Avenue at 09:00 and Ben was able to schedule a viewing within the hour, long story short but we put an offer in and it was accepted within 2 hours. Since then Ben alongside Charlotte have been gold, they have updated with every stage, contacted us regularly, and "hurried up" the solicitors whenever possible. We cannot praise them enough for the first class service throughout, very highly recommended, thank you both.
Andy · 12 June 2022
Agent replied · 11 June 2024
Hi Andy, amazing review - thank you very much! Absolute pleasure working with you and look forward to seeing you when you pick up the keys! Many thanks The Team at Avenue
★★★★★ 5/5
GoogleI strongly recommend using Avenues. Charlotte and Ben were truly amazing. Throughout the whole process they were knowledgeable, supportive and helpful. Even when we got a little stressed they remained cool and professional and helped put everything back on track to a successful sale. They were by far the best estate agents we have used and I think the fact they put in so much effort with communicating with solicitors and other estate agents further down the chain made the difference between completing before the end of June (and the stamp duty holiday deadline) and maybe losing the sale.PositiveResponsiveness, Quality, Professionalism, Value
Kevin · 12 June 2022
Agent replied · 11 June 2024
Hi Kevin, thank you for your lovely review. This was certainly a roller-coaster of a transaction but so pleased we got there in the end and before the SDH deadline. Keep in touch it would be great to know where you end up. Best wishes Charlotte & Ben
★★★★★ 5/5
GoogleCharlotte and her team at Avenue were wonderful dealing with what turned out to be a tricky sale.
Charlotte’s patience, determination, professionalism and the calm manner in which she overcame many obstacles went way beyond expectations. We have used other agents in the past but this was far and away our best experience. We wouldn’t hesitate to recommend Avenue. Charlotte and team are the tops.
Helen and Geoff Hedges
Helen · 12 June 2023
Agent replied · 11 June 2024
Dear Helen & Geoff, thank you for your lovely review. What a journey we had - phew! We got there in the end - still smiling. All the best for now and hopefully we can work together again in the future. Best wishes, Charlotte & the team
★★★★★ 5/5
GoogleThe experience with Charlotte at Avenue was a joy from start to finish (6 months) It was a tricky purchase and she remained positive, professional and very responsive throughout. Her experience and knowledge were evident and she held our hand through the whole process. All the things you hear about estate agents “unresponsive, dishonest, sharks” etc couldn’t be further from the truth. Charlotte kept in touch on a regular basis just to keep us updated and informed and was always available when you needed her. A rare find! We briefly dealt with colleague at Avenue and without exception they were all helpful, friendly and professional.PositiveResponsiveness, Quality, Professionalism, Value
Lisa · 25 August 2021
Agent replied · 11 June 2024
What an absolute pleasure to work with both you and Steve over the last 6 months (we got there!), your brilliant persistence was also a massive contribution to getting this across the line. So thrilled for you both, I can't wait to see what you do with the house. Keep in touch and thank you so much for the lovely review. Charlotte
★★★★★ 5/5
GoogleHave just moved out of a short term winter let, and haven't needed to rent a property for years, and was a bit worried but Nick and Harry were top marks and made it a great experience! I would rate them 6 stars if I could!
Harry always responded to my emails straight away.
My check out was out was smooth and easy.
Getting my deposit back appears to be straightforward and easy and due in my account in next few days
The landlords and property in Wool were also top notch!
Would definitely recommend this agentPositiveResponsiveness, Quality, Professionalism, Value
Sarah · 12 June 2021
Agent replied · 11 June 2024
Hi Sarah, thank you for your lovely review, Nick and Harry will be thrilled with the 6 stars! All the best for the future. The team at Avenue
★★★★★ 5/5
GoogleAfter our property being on the market for nearly 12 months, we decided to move agents and go with Avenue - what a cracking decision that was!
Within a very short amount of time we had a fantastic new set of marketing material which encouraged a steady stream of viewers. Charlotte and Ben were incredibly professional and communicated with us every step of the way. If you're thinking of putting your property on the market and want that professional, personal touch, look no further! Thank you Avenue for making the process and stress free as possible.PositiveResponsiveness, Quality, Professionalism, Value
Antony · 12 June 2021
Agent replied · 11 June 2024
Thank you for the great review Antony, it was a pleasure working with you, keep us posted on your search and we hope to work with again soon. All the best.
★★★★★ 5/5
GoogleThere is so much that is excellent at Avenue. Surely there can be no person better at their job than Charlotte, she appreciates the benefit of excellent photography such that their listings on Right Move literally jump out of the screen. Her property descriptions are impeccable and her attention to detail throughout the whole sale process was second to none.
I initially sought the view of 3 selling agents, including Avenue as represented by Charlotte. The two other high profile agents failed dismally so I chose Charlotte and not once throughout the whole process did she disappoint. She is no doubt supported by an hugely efficient and effective team.
Wherever your property is located, you would be wise to engage Charlotte at Avenue as your selling agent, and enjoy the benefits of an individual who is not only hugely experienced and professional for whom nothing is ever to much trouble, but is absolutely charming !PositiveResponsiveness, Professionalism
Paul · 12 June 2021
Agent replied · 11 June 2024
Thank you for your lovely review Paul! Very much appreciated.
★★★★★ 5/5
GoogleA huge thank you to Charlotte and the team at Avenue Sales and Lettings.
Charlotte has been highly professional throughout the process. This was our first time selling a property. She guided us through the process in detail and set out the options using her knowledge and expertise. She recommended an open day which suited us with 2 small children and arranged beautiful photos and marketing information. We were over the moon to receive multiple acceptable offers after the open day. This was thanks to all of her hard work marketing the property and lining up serious potential purchasers prior to the open day.
She kept a look out for properties for us to move in to and flagged up and showed us a few that matched our requirements that were new to the market.
She worked tirelessly not only on the sale of our property but also on our onward purchase which was through another agent. She really took the stress off of us by chasing up other estate agents and solicitors in the chain and keeping us regularly updated.
It was a complicated and complex chain and she did a brilliant job in pulling it altogether.
She always had a smile on her face even though it was covered by a mask (COVID) and was always extremely willing to help, friendly, approachable and personable.
We would have absolutely no hesitation in recommending Charlotte and the team at Avenue to anyone wishing to sell or purchase a property.
Louise · 12 June 2021
Agent replied · 11 June 2024
Dear Louise, we finally managed to get it across the line! Congratulations, we are very excited for you and the family to start your next chapter in your family home. Thank you for your lovely review - your feedback is very important to us and we are thrilled we did the best job for you. Look forward to seeing you on completion. Take care. All the best Charlotte
★★★★★ 5/5
GoogleCharlotte demonstrated the utmost professionalism from our first valuation meeting to the conclusion of our sale. We actually sold the property before it went on to the market as Charlotte has such a detailed knowledge of the harbour market and awareness of prospective purchasers. Charlotte was always clear in her communication with us and was always easy to get in touch with for updates on the sale, even in the midst of the pandemic.PositiveResponsiveness, Quality, Professionalism, Value
Caryl · 25 August 2021
Agent replied · 11 June 2024
Dear Caryl, thank you so much for your kind review, it is much appreciated. We will miss seeing you round the harbour but hope to see you when you can visit later in the year. Take care.
★★★★★ 5/5
GoogleGreat experience with the Avenue lettings team. 1st class service all the way through, kept me fully informed at each stage and made the whole process quick, painless and enjoyable. Recommend these guys for all your letting requirements. Grace is a true gem 💎 …
Amanda · 6 June 2024
Agent replied · 11 June 2024
Thank you for your lovely review Amanda. We are thrilled to hear that all went well from start to finish for you and we hope you have settled in well into your new home. Best Wishes Team Avenue
★★★★★ 5/5
GoogleAmazing service! Definitely recommend using Avenue Sales and Lettings. Thank you Jodi, Nick and Grace.
Jenny · 16 April 2025
Agent replied · 24 October 2024
Thank you for your lovely review and comment Jenny. We wish you all the best in your new home.
Team Avenue
★★★★★ 5/5
GoogleWe’re so grateful to be renting our first property with Avenue sales and Lettings. Jodi specifically has been so helpful, communicative and overall just lovely in general.
This process has been made so easy with her help and I couldn’t fault a single thing if I tried. I would absolutely recommend.
Megan · 16 July 2025
Agent replied · 10 September 2025
Thank you for your review, Megan and your kind words. We will pass onto Jodi your lovely words about her. We wish you all in the best in your new home. Team Avenue.
★★★★★ 1/5
GoogleWe rented a property through Avenue for over 8 years, we had countless issues with mould in the property, which was never properly dealt with in both the bathroom and the bedroom. We ended up spending a huge amount of money trying to treat the issues with no success and felt we were treated unfairly on our departure.
Ashley · 16 April 2025
Agent replied · 24 October 2024
Hi Ashley. Thank you for your review. We are sorry to hear that you feel you have been treated unfairly and have had issues at the property over the years of renting. The team has made every attempt in trying to resolve these mould issues. We do pride ourselves in making sure we maintain good relations with our tenants and landlords throughout any tenancy and we aim to rectify issues in a timely manner where possible. We are sorry that you feel that we have fallen short on this occassion.
We do wish you all the best in your new home and future ahead. Regards Avenue.
★★★★★ 5/5
GoogleWhat a star Charlotte was. She kept us up to date with everything going on and steered us through a less than ordinary sale. All the other staff we spoke to when she wasn’t there were totally professional and responsive too, passing messages on when necessary. We cannot rate Avenue highly enough. If only all Estate Agents were like them.PositiveResponsiveness, Quality, Professionalism, Value
Janice · 14 June 2021
Agent replied · 13 June 2024
Janice, it has been a pleasure getting to know you. A 'not so straight forward' sale maybe, but so pleased we got there in the end. Thank you so much for review and your kind words - it means a lot. Please do keep in touch and hope to work with you again in the future. Charlotte
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