Every review we hold for the Weymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are new to the area and bought our house through Austins. We had no previous experience of Austins or recommendations so we were flying blind.... We saw the house we wanted and contacted Austins to progress the sale. Simon was particularly helpful and supportive, saying that our experience with the whole team was extremely positive - to say there were challenges as there are with every house transaction, Austins were always very fair and impartial in their approach - Thank You, Highly recommended.
Neil · 27 May 2020
★★★★★ 5/5
GoogleCommunication was amazing, especially Simon. Went above and beyond at every stage. Was constantly keeping me updated and finding out information! …
Charlie · 14 April 2025
★★★★★ 5/5
GoogleSimon, Mike, Mark and the team stepped in to help with a property that has been on the market for almost 2 years now. Within a few weeks, the property was sale agreed and 5 weeks later the property sale had exchanged and completed! fantastic service, approachable staff, enthusiasm and commitment in droves. Will definitely be back and would happily recommend for anyone looking for a friendly, professional and efficient servicePositiveResponsiveness, Quality, Professionalism, Value
Karen · 27 August 2021
★★★★★ 5/5
FacebookWe are new to the area and bought our house through Austins. We had no previous experience of Austins or recommendations so we were flying blind.... We saw the house we wanted and contacted Austins to progress the sale. Simon was particularly helpful and supportive, saying that our experience with the whole team was extremely positive - to say there were challenges as there are with every house transaction, Austins were always very fair and impartial in their approach - Thank You, Highly recommended.
Neil · 14 October 2019
★★★★★ 5/5
TrustpilotBrilliant Estate Agents
Simon kept us up to date throughout the purchase and went above and beyond helping us as we did not live near to the property. Exchange of contracts only took 8 weeks due to the excellent communication throughout. I would highly recommend and would use them if I was selling a house without hesitation. 10/10
Lisa · 18 August 2023
★★★★★ 5/5
GoogleVery friendly, professional and knowledgeable team. Made our experience as first time buyers even more special. Simon was very helpful and knowledgeable when it came to asking all our first time buyer questions, and directed us in the right direction with the perfect mortgage advisor. Penny was very professional and friendly in showing us around. I am really glad we're using Austin's for our first house purchase, they've been really wonderful. They always get back quickly and are very good at keeping us well informed. A one stop shop for us.
Sarah · 28 May 2019
★★★★★ 5/5
GoogleMy experience with Austins has been brilliant. I am buying a home through them and thus haven't paid them a penny, yet Mark, Penny and Sean have all been brilliant from the start. From showing me around the property, answering questions enthusiastically, to chasing solicitors and other people within the chain on my behalf, they have been consistently the most helpful and friendly people in my entire experience of buying a property. A big shout out to Mark who has fought tooth and nail to help me complete this sale.
Daniel · 28 May 2019
★★★★★ 5/5
GoogleSimon is absolutely amazing. We are currently buying our first home and didn't expect anyone to be as helpful as he is.
We were on a really tight time frame because we had to be out of our rental property. Simon managed to get everything to exchange just in time. He was on the end of the phone every time I needed him and kept me more up to date than the solicitors did.
Buying our first home has been very stressful but the service that Simon has given us was the only thing keeping me grounded. Thank you so much Simon you are truly amazing !
We couldn't have asked for more!
Highly recommend to anyone as the customer service is first class. (And they aren't pushy) 😁
Steph · 28 May 2019
★★★★★ 5/5
GoogleSuperb ! We have used a variety of estate agents in our time, but none have measured up to the excellent service received from Austin's in Weymouth. We put our property up for sale with Austin's after a very informative meeting with Sean and had two competing offers quite quickly. The transaction stalled slightly (as often happens) but Austin's professionalism smoothed things over to achieve a successful sale. Our experience goes to show that a local agent with knowledge of the area is vital when dealing with property, we believe an internet based agent could not have provided the human interface to coax the deal along. We were informed by 'phone and email at every stage of the sale, and all of our questions/concerns were answered very quickly. Our thanks go to the entire team but with a special mention to Simon, who brought the solicitors, buyers and sellers together, and was unfailing throughout the whole process. Thank you !
John · 28 May 2019
★★★★★ 5/5
GoogleI highly recommend Austins property services.This is an estate agents beyond all others. Once you have used Austins you will never be happy with any other estate agents agan!
Everyone of the team are honest, friendly, knowledgeable ,caring, supportive and professional.
Simon has been amazing from the initial evaluation to completion.
Which I believe without his talent and highly developed skills in communication during liaisons with my buyers and solicitor wouldn’t have happened.
Apart from the excellent professional expertise of simon and the term the time put into the sale was well beyond the remit.
I was always kept well informed and felt ‘looked after’ and supported by genuine people with a real caring attitude .
Simon took the stress out of house selling!
Plus not to ignore a great price to sell a house too.
Thankyou So much simon and the Austins team.
Lynn · 28 May 2019
★★★★★ 5/5
GoogleThe Experience I had selling my property and buying a property through Austin’s was a very friendly and smooth transition. They delivered exactly what they said they would from the start. Sold my house quickly at a good price. It took more time to buy due to difficult sellers who waste everyone’s time not naming any names but a house on Dorchester road(but every cloud and all that)
The patients of these guys go way past my tipping point. Mark was absolutely fantastic throughout and allways in contact with updates. They are a great team all together and I felt they, (especially mark) were honest from the start with the whole procedure. In the end I got a bigger and better house for a better price and me and my family can’t be happier. Well done Austin’s. Would Reccomend to anyone.
Thank you for your services
Adam · 28 May 2019
★★★★★ 5/5
FacebookAustins were the sellers Agent, yet their service to me the buyer, was impeccable and they kept me more informed then my own agent. It's a reality check when you recognize that some services we pay for are not up to scratch (my agent fees will be £3000) yet other Property Agent services go out of their way to help you for no other reason than just good old fashioned customer service. Well done Sean and your team, I would have no reservations in conducting future business with you and fully recommend you to any potential customers.
Mark · 12 February 2019
★★★★★ 5/5
FacebookWhen we were looking to relocate to the area from the South East we saw a renovation property in Ventnor Road Portland that was being marketed by Austins
I can honestly say that from the first day we contacted them to the completion of the sale Sean and his team have been consummate professionals
Helpful and knowledgable throughout a process which could have been made a great deal more difficult than is normal due to the fact we were negotiating from 140 miles away.
We recently asked Sean to visit and revalue the completed project and he was more than happy to come and give his expert opinion knowing that we didn’t actually have any intention of selling
Thank you Sean and your team for for your valued help and expertise
Richard · 21 January 2019
★★★★★ 5/5
FacebookMy experience with Austins has been brilliant. I am buying a home through them and thus haven't paid them a penny, yet Mark, Penny and Sean have all been brilliant from the start. From showing me around the property, answering questions enthusiastically, to chasing solicitors and other people within the chain on my behalf, they have been consistently the most helpful and friendly people in my entire experience of buying a property. A big shout out to Mark who has fought tooth and nail to help me complete this sale.
Dan · 9 August 2018
★★★★★ 5/5
TrustpilotSelling my Dad's Flat
As soon as my sister and I met Simon Jeanes we knew this was the Estate Agent that we wanted to use to sell Dad's flat, and they didn't disappoint. There were two things that I appreciated about the way they handled the sale. Firstly the courtesy in the way they dealt with the tenant, who was living in my Dad's flat at the time, and the excellent communication we had with Simon, keeping us informed each step of the way.
Paul · 20 August 2017
★★★★★ 5/5
GoogleEverything went smoothly Sean, Simon & Penny was all down earth worked well with me the buyer solicitors. 5* service , I have us Sean,s agency twice now & would recommend them to anyone looking to sell or buy a property. Many thanks to you all .👍 …
Lee · 12 November 2023
★★★★★ 5/5
GoogleGreat service. Austins made my first time buy a much less stressful experience than it could have been - they were quick to reply to messages and chasing solicitors for updates. I would highly recommend and if I ever move will definitely use them.
Jack · 25 January 2024
★★★★★ 5/5
GoogleThe staff at Austins were very efficient and helpful. During the period while the sale was progressing the manager would regularly update all those involved Being a local firm their staff have an in-depth knowledge of the locality. Eager and willing to offer help and advice. Professional In every way. Following a very successful completion we are very happy to recommend them
Dorothy · 27 May 2022
★★★★★ 5/5
FacebookI can not speak more highly of this estate agents. they provide an excellent personal service are not pushy and have the vendors interests at heart. Sean and his team are very professional in all aspects and have the knowledge and compassion from start to finish. a big thank you for all that you did for me and I hope you're business goes from strength to strength. From a very happy vendor Sarah Goddard x
Sarah · 1 March 2019
★★★★★ 5/5
GoogleSimon took instruction on the sale of my Mothers house, and was very courteous and pleasant to deal with. He helped when circumstances down the chain got difficult and assisted all the way to completion - it helped that they were dealing with our sale and purchase and this made life a bit more simple.
Thank you Simon, Penny and all the team for all of your help with this important move for Mum.
Penny · 28 May 2019
★★★★★ 5/5
TrustpilotGood Experience
Austin's were very professional and attentive. There was excellent communication between both sets of solicitors, the buyer and ourselves. When the process felt like it was slowing down, Austin's were efficient proactive and well informed of what was going on. We would definitely use their services again.
Marion · 15 September 2023
★★★★★ 5/5
GoogleAustin's handled our sale and purchase in a rather complex chain, during the process we were kept updated and informed at all stages, the team were all superb, all calls messages quickly replied to, Big thanks to all, well done guys :)
Rawtalent2010 · 31 October 2025
★★★★★ 5/5
FacebookWe’ve just sold our house with the help of Austin’s Property Services and the service we received was excellent. In particular Mark was really helpful throughout the whole process from viewing properties to arranging our sale and went above and beyond for us. We found Austin’s to be honest, reliable and very efficient from the first meeting to completion and our house sold very quickly. I would recommend them over any other local agents.
James · 14 December 2017
★★★★★ 5/5
GoogleI can't thank Simon and all the staff enough. I had many problems along the way, but Simon, Mike and Mark helped me, guided me and kept me going through it all. I'll miss them all and 100% pass on their details to anyone I know buying or selling 🤗 …
Christina · 26 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
