Every review we hold for the Weymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMark was our main point of contact at Austins. He was superb all the way through.
This was a probate sell, with the two executors ( my brother and I) not living anywhere near Weymouth. To ease communication, we set up a WhatsApp group with Austins and that really helped.
My solicitor and the buyer's solicitor were not on Austin's 'recommended' list, so communication between solicitors themselves was contracted and difficult. We were grateful for Mark's experience in steering us through this.
We had a first rate experience all the way through . Austins was definitely the right choice for us. I wouldn't go anywhere else if selling again.
Terry · 13 February 2026
Agent replied · 14 April 2026
Thank you very much for taking the time to leave such a detailed review, Terry. We’re delighted to hear that Mark provided superb support throughout what can be a complex and emotional process, especially with a probate sale and long-distance executors.
It’s great to know that clear communication, including the WhatsApp group, made things smoother, and that Mark’s experience helped navigate the challenges between solicitors. We’ll be sure to pass on your kind words to him.
Thank you for choosing Austin and for your recommendation, it really does mean a lot to us.
★★★★★ 5/5
GoogleMark Stevenson at Austins Property Services provided an outstanding service from start to finish. He was professional, approachable, and extremely knowledgeable, keeping us well informed at every stage. His communication was excellent and he made the whole process feel easy and stress-free. I would highly recommend Mark and Jada from Austins Property Services to anyone looking for a reliable and trustworthy estate agents. A real team effort throughout with a personal touch. I can honestly say after a number of house sales and purchases over the years this has been the best experience by far so a big shout out to Mark, Jada and the team at Austin’s property services.
Stephanie · 13 February 2026
Agent replied · 14 April 2026
Thank you so much, Stephanie, for taking the time to leave such a wonderful review.
We’re delighted to hear that Mark and Jada provided you with such an outstanding experience. Your kind words about their professionalism, communication, and personal approach truly mean a lot to us. Knowing that they helped make the process feel smooth and stress-free is exactly what we aim for.
We’ll be sure to pass your feedback on to Mark, Jada, and the wider team, they’ll be thrilled to hear it. Thank you again for your recommendation and for choosing Austin Property Services. We wish you all the very best in your new chapter.
★★★★★ 5/5
TrustpilotGreat service from start to finish!
Absolutely brilliant service from Austin’s! The whole process was smooth, straightforward, and genuinely enjoyable. Communication was spot‑on, it was timely, clear, and always helpful. Sean and his team were incredibly polite, professional, and a pleasure to work with. They made everything feel effortless, and I couldn’t be happier with the experience. I would highly recommend them and will definitely use them again in the future!
Dean · 24 August 2026
★★★★★ 1/5
TrustpilotI do not recommend it to anyone.
They are not doing a good job. They’re completely letting the homeowner down. In three months, there were eight people interested, five actually viewed the house, and three cancelled. When we finally had a family who wanted to make an offer, the agent literally handed them a brochure for another property right in front of me, and of course, they ended up buying that one. That was absolutely disgusting.
HM · 10 May 2025
Agent replied · 11 June 2026
We have requested more information as we would have liked to discuss this with you. We take feedback to learn from. This is a surprising situation and we are disappointed that you have experienced this, we are confident that like another review this is not for Austin Property in Weymouth.
★★★★★ 5/5
GoogleMark at Austin was great and supportive, got me a viewing on a property really quickly, communication was always timely. Thank you Mark!👍 …
Clare · 13 February 2026
Agent replied · 14 April 2026
Thank you so much for your kind review, Clare. We’re really pleased to hear that Mark was able to support you and arrange a viewing so quickly. We’ll be sure to pass on your thanks to him, timely communication and support are very important to us. Thanks again for taking the time to share your experience
★★★★★ 5/5
GoogleSean and Mark at Austin’s were excellent in helping me to buy a property, Chris was additionally extremely helpful in finding me a better mortgage deal. I would highly recommend their services.
Rebecca · 7 April 2026
★★★★★ 5/5
FacebookWe viewed a couple of properties through Austins and sadly missed out on the property we initially wanted. However, after this happened Austins called us to let us know about a new property coming to the market which we could have a look at early, as we missed out on the last. This just happens to be the house I'm sitting and living in now! Great work from the team and special thanks to Jada who helped us with issues we encountered with conveyancing during the purchase. Austins paired with Amicus Law was absolutely brilliant for our purchase!
Ashley · 14 August 2024
★★★★★ 5/5
GoogleHad a really lovely experience with Team Austin! The viewings with Lisa and Alex were great, not pushy/salesy and just genuinely nice people. For everything sales process related I had the pleasure of dealing with Jada, who was very …
Coco · 14 July 2025
★★★★★ 5/5
GoogleMy parents decided after 47 years to sale the family home and down size to make life a little easier for them. As you can imagine it wasn’t the easiest of decisions, they both felt this was something which would be far too stressful for them, needing lots of support to achieve what was to be a fantastic result. This is all thanks to Simon and the team at Austin’s, who we absolutely as a family cannot thank enough. From the first appointment with Simon, we knew we were in very good hands. I was the main port of call for all communications and I wasn’t disappointed, even when the time came for the team to do some chasing. The amazing call I had from Penny saying contracts exchanged was something else. Thee best news ever. Thank you Simon, Mike and of course Penny (and any other members of the team who have made my parents dreams come true) You are all amazing and I highly recommend your services. From the bottom of our hearts THANK YOU.
Susan · 29 September 2023
★★★★★ 5/5
FacebookMy parents decided after 47 years to sale the family home and down size to make life a little easier for them. As you can imagine it wasn’t the easiest of decisions, they both felt this was something which would be far too stressful for them, needing lots of support to achieve what was to be a fantastic result. This is all thanks to Simon and the team at Austin’s, who we absolutely as a family cannot thank enough. From the first appointment with Simon, we knew we were in very good hands. I was the main port of call for all communications and I wasn’t disappointed, even when the time came for the team to do some chasing. The amazing call I had from Penny saying contracts exchanged was something else. Thee best news ever. Thank you Simon, Mike and of course Penny (and any other members of the team who have made my parents dreams come true) You are all amazing and I highly recommend your services. From the bottom of our hearts THANK YOU.
Susan · 8 September 2023
★★★★★ 5/5
TrustpilotFantastic Service
My parents decided after 47 years to sale the family home and down size to make life a little easier for them. As you can imagine it wasn’t the easiest of decisions, they both felt this was something which would be far too stressful for them, needing lots of support to achieve what was to be a fantastic result. This is all thanks to Simon and the team at Austin’s, who we absolutely as a family cannot thank enough. From the first appointment with Simon, we knew we were in very good hands. I was the main port of call for all communications and I wasn’t disappointed, even when the time came for the team to do some chasing. The amazing call I had from Penny saying contracts exchanged was something else. Thee best news ever. Thank you Simon, Mike and of course Penny (and any other members of the team who have made my parents dreams come true) You are all amazing and I highly recommend your services. From the bottom of our hearts THANK YOU.
Susan · 6 September 2023
★★★★★ 5/5
TrustpilotFriendly helpful team
Simon and the team at Austin’s helped us to sell our house, they were friendly and professional and helpful despite setbacks at various points (not due to them). They were very reasonably priced too. The sales brochure for the house looked a little basic but it goes on rightmove anyway and let’s face it no one really looks at paper anymore! All in all we had a really positive experience with them and would recommend them to others in future. Thankyou
Shaz · 6 September 2023
★★★★★ 5/5
GoogleCan highly recommend Austin’s. From the start of the process of selling my bungalow the whole team have been fantastic and very professional. Simon has kept me informed every steps of the way giving great advice. It’s been a tough few months giving the state of the property market but Simon had truly pulled out all the stops and we exchanged last week. I can’t thank everyone enough but especially Simon. So to Simon, Mark , Sean and Penny , the whole team.Many thanks to you all.
JULIE · 18 July 2023
★★★★★ 5/5
GoogleAustins were fantastic from start to finish. Always in communication, quick responses via email and telephone. Sold our house twice! Found us land to build then sold the house we built too! Wonderful people, amazing service and they achieved the results we needed. Very professional I would highly recommend Austins. Keep up the good work, very happy customers :)
Marc · 27 June 2024
★★★★★ 5/5
GoogleRecently sold my flat through Austin’s estate agency. And I can honestly say that throughout the process, the service has been Impeccable.
The entire team has made one of the most stressful situations into one of the most peaceful and productive.
I cannot thank Mike and his team enough for making this journey so smooth.
I will definitely be using their services again, cannot recommend them enough.
Josh · 26 December 2023
★★★★★ 5/5
GoogleA big thank you to Austins, especially Simon who helped us get our house move over the line at the last minute.
Throughout the long process of our house move he has kept in regular contact with my wife and me to update us on progress, even if there was no progress; but it was great to know he was trying to move things along.
Simon would check in with ours and other Solicitors to keep it on track. Without his help we would not have got through this.
Unlike the agents we were dealing (buying) with; Austins made the process understandable and answered any question no matter how small or silly.
We would highly recommend Austins, many thanks to Simon and all the team.
Mike · 28 December 2022
★★★★★ 5/5
GoogleI enquired via zoopla 5 weeks ago yesterday about a house I'd seen for sale & within 5 minutes I had a call from Mike asking when I'd like to view the property. An hour later we were in the house... We loved it so much that we put in an offer the following morning & yesterday we exchanged 😍
We are first time buyers & had no idea how the whole process worked but Mike & everyone at Austins were amazing. They guided us through everything & very patiently dealt with my multiple calls & emails.
We can 110% recommend Austins & thank you guys for everything!
Emma · 7 August 2022
★★★★★ 5/5
GoogleMike Clarke from Austin Estate agents has exceeded all expectations. A real professional experience and I would recommend him to anyone. 1 day on the Market and sold. Results say it all.
We used Austins again for our next sale. Once again Mike and team exceeded all expectations, even with the market slowing down, we had solid advice to increase the chances of a sale.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 27 August 2023
★★★★★ 5/5
GoogleI think we've all had negative experiences with estate agents and are cynical about the services they offer. I was no exception. On meeting Sean Austin, I was pleasantly surprised and curious about his claim that Austins were "different". Hmmmm....
I had already met Mark who impressed me with his demeanor and sincerity. So I gave them the go ahead to sell my property.
In the meantime, I looked at lots of different properties until I found "the one"! This was also on market with Austins. As per usual, nothing was straightforward but by sensitive negotiation and knowledgeable marketing of my own property, I am now the proud owner of a fabulous flat.
Throughout the time of my selling and purchasing, Austins did indeed show themselves to be "different". Unfailingly calm and empathetic about the whole process. Each one of the agents knew my situation and were able to answer questions and provide reassurance. Communication was excellent and I was never left wondering. I found the whole team to be highly experienced and skilled in their roles. Not only that, cheerful and welcoming at all times. I felt supported throughout what is always a stressful time and "looked after". Definitely "different"! I can only thank all the team with a special mention for Simon and his negotiating skills, although they all deserve a " special" mention!
HIGHLY Recommended!
Sue · 27 May 2022
★★★★★ 5/5
GoogleI wish I could give more than 5/5!! Sean, Simon, Penny and the team are all amazing. So friendly and helpful at what is notoriously a stressful time!! They guided us step by step through our (very speedy) purchase and we are now looking forward to working with them again to sell. I think that speaks volumes!! We wouldn’t go anywhere else.
Jules · 21 August 2023
★★★★★ 5/5
GoogleHuge thanks to Mike and his colleagues at Austins! His excellent knowledge of the housing market meant we managed to sell our property on the first day of viewings. The service didn't stop there as he diligently ensured all our requirements were met when it came to finding a new home. His personable approach and professional attitude meant no request was too much trouble and with regular updates we knew exactly where we stood at all times during the process of both buying and selling. Would definitely recommend selling with Austins.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 27 August 2021
★★★★★ 4/5
TrustpilotMoving house
We first sold our house in Sep 2020 and thought events would move smoothly but we came across a rather obtuse buyer who, at the last moment, withdrew from the sale. Austins, via Mark, were left to pick up the pieces.We found a second buyer but then ran into a quagmire in the shape of firstly, a troublesome surveyor and then, secondly,an inept paralegal who seemed convinced her task was to place every obstacle in the path of completing a complex and challenging chain.Mark's heroic efforts got us over the line at the eleventh hour. I have never experienced such a difficult house sale before in over 12 previous occasions.Thank you Austins for your grit and detemination.
Peter · 12 June 2021
★★★★★ 5/5
GoogleMany thanks to Simon, Mike & the team at Austins.
From start to finish the service & expertise you all provided was exceptional. I have no doubt that what we have achieved with our sale & the purchase of our new forever home was only possible with all your hard work & commitment to us. It took a while to find that perfect new home for us, but you did it & we could not be happier!
Thank you so much!
Louise · 3 June 2021
★★★★★ 5/5
GoogleIf you're considering selling a property you should definitely speak with Simon & the team at Austins. Simon has now guided us through three property sales & purchases and we couldn't be happier with the service. Simon speaks to you from a human perspective, you're not just a sales figure to him, he really does consider how the process affects your day to day life. Simon is incredibly patient & professional, continually chasing for progress reports on your behalf, all done in a polite fashion. If I could give 6 stars I would. Thank you Simon.
Lee · 3 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.