Every review we hold for the Wetherby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently changed management for my property to be managed by YourNest and found the process of the last few months very easy. Ben and Sarah have been extremely helpful for any queries I've had. I feel at ease knowing they're looking after my house.
Lawrence · 18 August 2017
Agent replied · 18 August 2026
Hi Lawrence, you are a great landlord and we appreciate everything you have done for us. onward and upwards.
★★★★★ 3/5
GoogleNot very responsive to my emails, leaving me unsure with the latest updates of my current situation.
Alya · 18 August 2023
Agent replied · 18 August 2026
Hi Ayla, my understanding is you moved into a house share and then requested to move room which we could not accommodate as the room you wanted was let, then you requested a rent reduction a week after you moved in which we also couldn’t accommodate especially as your utilities are included and given the increase in bills. It’s not that we are being unresponsive it is just that we cannot give you the answer you want. Our phones are always on and our doors always open you are welcome to come chat to us anytime.
★★★★★ 1/5
GoogleWouldn’t give me an offer until I placed my number and email. Still didn’t receive an online offer. Now I am constantly receiving numerous calls and emails about this. Dont say you can get an offer online when this is not true.
Mel · 22 May 2019
Agent replied · 22 May 2026
Hi Safe-T Group. We're really sorry to hear you had that experience. We'd like to make things right so, if you still require a quick sale of your property, then please email us on office@thepropertybuyingcompany.co.uk and we can look into your case and see why you didn't receive an automated offer. Thanks.
★★★★★ 5/5
GoogleProfessional and put you at ease.
I did read some of the reviews before dealing with the company.
All i can say is effortless and easy. Ansered all of my questions and a very fast service. No issues from me at all.
Jeff · 22 May 2019
Agent replied · 15 November 2023
Thanks, Jeff. That's great to hear. We're pleased that you were happy with the service you received and that we're doing things right. All the best.
★★★★★ 5/5
GoogleVery polite and friendly gave me the information i required as to how the scheme works
Yvonne · 27 February 2025
★★★★★ 1/5
GoogleWe understand that companies such as these need to make a profit, we were firstly offered 130,000 then 125,000 to which we accepted
for a quick sale. We found a new home we put down our deposit and paid legal …
Michelle · 8 October 2018
Agent replied · 15 November 2023
Hi Michelle,
Unfortunately it's been a bit to long to find out any information about the … More
★★★★★ 5/5
GoogleI have previously used the services of The Property Buying Company and can confirm that they are a professional outfit. Their team are professional, helpful and knowledgeable. I am aware this company acts with honesty and integrity in their …
Simon · 8 October 2018
Agent replied · 15 November 2023
Thanks, Simon. We really appreciate such a great review of our services. We do pride ourselves on our experience, knowledge and transparency so we're glad this came across in your dealings with us. All the best.
★★★★★ 3/5
GoogleSale has not been smooth by any terms.
But the company are working with myself to try and resolve the issue.
I will update my review in due course …
Martin · 8 October 2021
Agent replied · 15 November 2023
Hi Martin, I believe we are in communication with yourself trying to resolve this. The initial issue was unfortunately out of our hands, but as you know we're doing the best to resolve this and we look forward to you editing your review … More
★★★★★ 5/5
GoogleJust completed on my dream home and couldn’t have thanked Abbie, Jess and Lucy enough for helping me secure this property and getting us all through to completion. Thank you all again.
Gemma · 22 May 2021
Agent replied · 15 November 2023
Thanks for the great review Gemma & we hope you enjoy your dream home, we're so glad we could help get everything over the line!
★★★★★ 5/5
GoogleFerry helpful and professional in every way, looking forward to working with them in the near future.
Gordon · 24 March 2023
Agent replied · 15 November 2023
Thank you Gordon, and we can't wait to hear from you again :)
★★★★★ 5/5
GoogleI work for an estate agent and our dealings with the sales team have been nothing but easy and smooth. The sales team are superb in their efforts with nothing being too much trouble; very approachable and communicative.
Stone · 16 November 2018
Agent replied · 15 November 2023
Thanks, Simon. That means a lot. We hope to work with you again in the future.
★★★★★ 5/5
GoogleYourNest helped me with a very speedy move into property just before the xmas hols. During my tenancy term, the team at YourNest have been extremely helpful and quick to respond to queries, providing excellent service.
Tracey · 18 August 2019
Agent replied · 18 August 2026
Tracey, anytime at all. Call us if you need anything.
★★★★★ 1/5
GoogleTerrible service. No communication, and lack of concern for the sitting tenants. I have honestly never had worse service. …
Charlotte · 8 October 2022
Agent replied · 26 August 2024
Your feedback is essential to us improving our services. We take these concerns very seriously and will investigate the issues you've raised. … More
★★★★★ 5/5
GoogleRecently sold my house with them. The speed and simplicity of the process were incredible, although I sold my house below the market value.
Jerry · 23 August 2024
★★★★★ 1/5
GoogleWow what a truly awful experience I've recently had with the property buying company (tpbc).
I've been strung along for 4 weeks (was emigrating abroad in 2 weeks time from …
James · 8 October 2020
Agent replied · 15 November 2023
Hi James,
We're sorry to hear that you had a negative experience with ourselves and wish … More
★★★★★ 5/5
GoogleGreat customer service from Amy on the team very compassionate
Peter · 7 March 2025
★★★★★ 1/5
GoogleAVOID AT ALL COSTS IF YOU NEED A QUICK HOUSE SALE!!
WE WERE LEAD TO BELIEVE THAT THEY WERE SELLING OUR HOUSE FOR AN AGREED PRICE FOR 8 WEEKS. …
Joanna · 8 October 2020
Agent replied · 15 November 2023
Hi Joanna,
We're sorry to hear you weren't happy with your experience of The Property … More
★★★★★ 5/5
GoogleGreat service, always respond in quick time very helpful and supportive throughout.
All staff members extremely professional and courteous.
Will · 18 August 2022
Agent replied · 18 August 2026
Thank you Will, let us know if we can help with anything else.
★★★★★ 5/5
GoogleVery helpful and very honest over the phone
Mathew · 16 March 2025
★★★★★ 5/5
GoogleIt has been an absolute pleasure dealing with YourNest - Ruth, Ben and Shushma have all been very polite, helpful and professional. Looking forward to working with them going forwards!
Nick · 18 August 2020
Agent replied · 18 August 2026
Nick, anything you need you have our number :)
★★★★★ 1/5
GoogleNo interest in them or their products whatsoever Tried to block them from txting me but still they carry on. If you like being persistently annoyed contact these guys!
Carey · 15 November 2020
Agent replied · 15 November 2023
Hi Carey,
We're sorry we seem to have been a bit of a pest! Sometimes we get data from a third party which may be how we acquired yours.
If you want us to stop however, it's easy, just ask & we'll remove you from our database :) You can email mathew@thepropertybuyingcompany.co.uk & I'll be sure to remove your number.
Best wishes,
TPBC
★★★★★ 5/5
GoogleThe progression team here is fantastic. Natasha and Justine there are polite, friendly and always follow through with any of the questions I had. I appreciate all the work you've done for me
Matthew · 22 May 2019
Agent replied · 15 November 2023
We're a few years late on the reply, but thanks for the great feedback! Our progressions team work really hard on ensuring every sale is a quick as possible, and I'm glad you had such a positive experience. … More
★★★★★ 5/5
GoogleAbsolutely fantastic service by abbie and the team, couldn't recommend enough. Abbie conducts everything in a professional manner whilst keeping the transitions stress free. Recommend 100%
Kev · 22 May 2021
Agent replied · 15 November 2023
Thanks for the recommendation Kev! I'll be sure to pass on the feedback to Abbie.
★★★★★ 5/5
GoogleThey are hounest with what they offer like me you don't have to except the offer. In all fareness they have to pay there electricity bill.
Shariff · 22 May 2021
Agent replied · 15 November 2023
Hi Shariff,
Thanks for the review - we always try to be completely transparent and all we … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.