Trusted Agent profile · Weston Super Mare, Somerset

Westcoast Properties Weston Super Mare reviews

4.4

★★★★★ Great

109 reviews across 2 platforms

13-14 Alexandra Parade, Weston Super Mare, Somerset, BS23 1QT

Part of Westcoast Properties, see every office.

Westcoast Properties's office in Weston Super Mare, Somerset, at 13-14 Alexandra Parade, is rated 4.4 out of 5 across 109 reviews on two platforms, including 88 Google reviews rated 4.3.

Google logo

4.3 / 5

88

Reviews on Google

This office

Facebook logo

4.8 / 5

21

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Weston Super Mare office, from every platform, shown as written. First names only.

5/5

Google

West Coast handled the sale of my property very efficiently and with good attention to detail. They were totally professional and transparent in their dealings with myself, the purchaser and my solicitor. The house was on the market for over two years, but this was due to legal proceedings, rather than West Coast's lack of marketing. At no time did I feel that they were not up to speed with the sale and communication between myself and West Coast was always excellent. Their brochure was excellently produced and internet marketing clear and concise. The speed to answer calls was always good and if their sales advisor was out of the office, they always got back to me. They showed clients round the property with a good background knowledge of the sale, and were always smartly dressed. I am totally satisfied with their performance and would recommend them without hesitation. Thank you West Coast!

Chris · 19 November 2018

5/5

Google

I could not speak highly enough of Richard Skinner and the service that was provided by Westcoast properties. Richard was always available to speak to and sorted out any issues/ queries that we had in a timely manner. Our property was not on the higher scale of the housing market but you would not know that by the attentive nature of Richard and his team. I would highly recommend them to all my family and friends as a trusted estate agent within the Weston super Mare area. Thank you Richard and Westcoast.

Andrew · 25 June 2018

5/5

Google

Myself and my husband were extremely happy with the service given by Westcoast properties, Branch manager Richard Skinner in particular Who started this journey with us from the valuation of our property to day of completion. I must say the professionalism of Rich and his staff were second to none and any issue raised during this process was handled very efficiently. We were always in close contact with them and I would recommend Westcoast properties to anyone whether they are buying/selling or renting. Thanks very much for all your help.

Depsi · 25 June 2018

5/5

Google

Recently moved into my first flat on my own. they have been super helpful, easy t contact, and helped the move fly through

Josh · 22 May 2026

5/5

Google

Thank you Gavin and your team for the excellent service I received in finding a tenant for my flat within a week! From start to finished I have been extremely pleased with the service I had. The whole team are very professional.

Paul · 23 March 2020

Agent replied

Hi Paul Thank you for your excellent 5 star review, it's very much appreciated. I am glad you have had a great experience with our team in Weston with regards to the rental of your property. Best wishes Nick Webber - Director

1/5

Google

We thought we had found our forever home. Our children were excited. We had applied for schools, and our house was sold too. But after we were met with little fibs here and there, delays and a seller who had no intention of selling. We lost hope. We won't buy with this estate agent again, when we eventually look for another property.

Reggie · 11 November 2023

Agent replied · 25 November 2023

Hi Reggie I'm very sorry to read your review and I am very sorry to hear about your abortive purchase, I understand how frustrating this can be. Unfortunately, I cannot find any record of you on our system, under Reggie so I am unable to investigate your claims, however, I would like to look into this matter for you, so could you please let me know the address of the property you were purchasing or your surname. If you'd prefer to email me directly, please feel free to do so nicholas@westcoastproperties.uk.com It is unusual for someone to put their property on the market with no intention to sell, that would seem like a pointless exercise. People do however, sometimes change their minds throughout the moving process, which is very frustrating for all concerned, however, is not something we can control. I look forward to hearing from you further. Nick Webber - Director

5/5

Google

I cannot thank the professional and trustworthy Westcoast Properties enough for enabling me to sell my parents' house with such ease and fluidity. With Mr Skinner on hand, to advise me on the best way to sell my childhood home, to answering questions on the finer, legal points, and challenges of paperwork, to plain old supportiveness in such sad times. I couldn't have received better help from anyone else. I recommend Westcoast Properties wholeheartedly, a100%. Thanks again.PositiveResponsiveness, Quality, Professionalism, Value

Josie · 27 August 2021

Agent replied

Hi Jo, thank you so much for your amazing review, it really is appreciated. I am so glad to hear of the service you received by our company and especially from Richard Skinner. Best wishes - Nick Webber - Director

5/5

Google

After the house move from hell, I cannot thank the Team at Westcoast Weston Enough. Rich, Megan and Gemma are a credit to Estate Agency! Firstly agreeing a sale on my property at the first viewing after another agency were unable to do so, all the way through to completing on my purchase whilst having to endure my almost constant badgering. The team acted with complete professionalism, showing patience with me, and determination with all parties involved to attempt to keep things moving, where all of the issues faced were beyond their control. All whilst dealing with the added issues of continuing to work during a pandemic. Most importantly to me, not once in 6 months of dealing with Westcoast did they ever not return a phone call or email, even if the update was there was no update, giving me full reassurance they were doing everything they can, which during a highly stressful time is exactly what I needed. Should I ever decide to move again, I know who is selling my house for me!PositiveResponsiveness, Quality, Professionalism

Ross · 27 August 2021

Agent replied

Hi Ross, Thank you for taking the time to write such a glowing review, it's really appreciated. I am so pleased to hear of the service you received from the team in Weston, it goes to show that not all estate agents are the same, far from it. We look forward to assisting you in your next move but for now enjoy your new home. Best Wishes, Nick Webber - Director

5/5

Google

West Coast Properties were the agents for our sellers. They were extremely helpful to us in facilitating our purchase. In spite of the pandemic, they were always available at the end of a telephone and ready to resolve whatever problems we had with our rather complicated chain of sales and purchases. Available, approachable and professional with good old-fashioned standards of service. I would recommend them to anyone wishing to sell their property and we were very grateful that we had them as the agents for our purchase.PositiveResponsiveness, Professionalism

Annette · 27 August 2021

Agent replied

Hi Annette, many thanks for your excellent review, it is very much appreciated. I am very pleased to hear about the fantastic service you received from our Weston team. Best wishes , Nick Webber - Director.

5/5

Google

Excellent service from start to finish. Upfront, honest communication from the outset. Completion during a difficult time in the market, in no small part down proactive efforts of Richard and the team.

Maddie · 22 April 2020

Agent replied

Hi Maddie, thank you for your excellent review, gratefully received.

5/5

Facebook

I have used this company when we bought our first home ( it was a first listing of Bristol branch), when we had to let it and in the end when we sold it. So I have over few years experience with their service and I couldn’t find one negative! Nick in Patchway branch is truly a professional with a heart, always listening and supporting client in not known waters and keeping the communication at the top. His team was excellent taking me through selling process with ease. I would recommend them 100%!

Silvia · 7 April 2020

Agent replied

Hi Silvia, thank you so much for your kind words, they are very much appreciated. It’s been a pleasure working with you and Martin over the years and I’m glad that everything has been concluded now. Best wishes and when you return to the UK do let us know if we can assist you further in the future. Kind regards, Nick

5/5

Google

I’ve recently started renting with Westcoast properties and the communication and support from all staff has been great! I have been in contact most with Kyle who has been brill! Always replies to emails quickly and sorts any issues/questions I have - thank you!

Chelsea · 30 March 2024

Agent replied · 24 June 2023

Hi Chelsea, Thank you for taking the time to leave us this review, it is much appreciated and good to hear. All the best in your new home. Nick Webber - Director

5/5

Facebook

My boyfriend and I had a great experience purchasing our house from Westcoast Properties, we would especially like to thank Louis Rhodes for his help. Louis was extremely professional and went above and beyond to help us. He was always responsive and reassuring through the entire process. The most genuine and sincere estate agent I have ever met! Thanks Louis :) x

Georgina · 22 January 2019

5/5

Google

Abigail was amazing. Very helpful and patient. Thanks!!

Trudi · 20 March 2023

Agent replied

Hi Trudi, Many thanks for your review, it is much appreciated. Kind regards Nick Webber - Director

5/5

Google

I have dealt with them with rental queries & currently renting now! Such a fantastic group of people there, very understanding! & I want to especially name Ali Winter & Marie in accounts. A lot of us are struggling, but they kept me calm & took a massive weight of my shoulders. Thanks again

IBR1ZM4N · 1 April 2023

Agent replied · 24 June 2023

HI iBR1ZM4N Thank you for your superb review, it is very much appreciated. Kind regards Nick Webber - director

5/5

Google

I have to say this is good old fashioned customer oriented service. They were superb when I bought my house with them - flexible, informative, realistic. They were great helping me to find tradespeople when I was moving and really friendly about making referrals. When three months after I locked myself out, they were super supportive and really constructive in getting me some immediate help. A lovely team and entirely recommended.

Appleonly · 20 August 2020

Agent replied

Thank you for your fantastic review, it's much appreciated. Best wishes in your new home. Nick Webber - Director

5/5

Google

Outstanding service throughout are house sale very professional from start to finish Great communication with updates Thank you to Richard and all the team

Matthew · 19 November 2019

Agent replied

Thank you for your 5 star review Matthew! All the best in your new home. Nicholas Webber - director

5/5

Google

Richard Skinner dealt with the sale of a property in Hutton on behalf of the executors. He and his team dealt with the whole process in a most efficient and professional way, keeping us informed on the progress and ensuring a speedy settlement. I would have no concerns in saying I could fully recommend this team to anyone thinking of selling a property. Top service at a competitive price, well done.

David · 19 November 2019

Agent replied

Thank You for taking the time to leave this excellent review, we really appreciate your business.

5/5

Google

As a private landlord I had been toying with idea of using an agent for years. Finally joined West Coast WSM and can honestly say one of my best decisions. Richard, Megan, Laura and all the team are superb a credit to the company. Do I miss those midnight calls ????? NO NO!!!!!!!! My only disappointment is WHY DIDNT I DO IT EARLIER!PositiveResponsiveness, Quality, Professionalism, Value

Paul · 27 August 2020

Agent replied

Hi Paul, many thanks for your fantastic review, it is very much gratefully received by all.

5/5

Facebook

Massive thank you to Westcoast Properties in patchway! Special thanks to Dale our estate agent, who dealt with all our queries and issues and was very professional and helpful! We also got given a Xmas tree upon completion, which was the icing on the cake!! Thank you! Will be recommending Westcoast to all my friends!

Georgia · 5 December 2016

5/5

Google

Massive thank you for the fantastic service that we have received from Matt friend and Kyle to rent property. Really appraciated their service that they have provided us in our stressful time.

Achini · 30 March 2024

Agent replied · 24 June 2023

Hi Achini Thank you for your superb review, it is much appreciated and I know that Matt, Kyle and the lettings team will also appreciate your kind words. All the best in your new home. Nick Webber - Director

5/5

Google

I have to say it was painless dealing with westcoast. They chase my idiot of a solicitor. I got no BS from the sale of our property or from the purchase we madem I'm betting that if they were not involved I'd still be waiting the move.....

Phoenix · 20 March 2023

Agent replied

Hi Phoenix Thank you for taking the time to leave a review, it is much appreciated. Kind regards Nick Webber - director

5/5

Google

Excellent service throughout by helpful and professional staff. I would definitely recommend West Coast Properties.

Ross · 19 October 2020

Agent replied

Thank you for you fantastic Review Ross, it is very much appreciated.

5/5

Google

Excellent service by Richard Skinner and his team in Weston-s-Mare. Regular feedback and good advice. Highly recommended.

Wayne · 19 November 2019

Agent replied

Many thanks for your 5 star review Wayne and many thanks for your business, much appreciated. Kind regards Nick Webber - Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Westcoast Properties Weston Super Mare

How many reviews does Westcoast Properties Weston Super Mare have?

Westcoast Properties's Weston Super Mare office has 109 reviews across two platforms: 88 on Google, 21 on Facebook (across the whole business).

What is Westcoast Properties Weston Super Mare's rating?

Westcoast Properties Weston Super Mare is rated 4.4 out of 5 across all 109 reviews, and 4.3 out of 5 on Google from 88 reviews.

Where is Westcoast Properties's Weston Super Mare office?

Westcoast Properties Weston Super Mare, 13-14 Alexandra Parade, Weston Super Mare, Somerset, BS23 1QT.

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