Every review we hold for the Weston-super-Mare office, from every platform, shown as written. First names only.
★★★★★ 5/5
Facebook😀A wonderful family run business. Apologies for not leaving a review earlier but have had a bad bout of Covid and had no energy. I would like to thank David Plaister Auctions for their professionalism and caring attitude when selling my late fathers house via auction. A special big thank you to Chloe, Sophie and Luke and not forgetting David for all the hard work and skill in obtaining a sale. Thank you. As I lived some 100m miles from Weston David Plaister took the pressure off me and did a wonderful job. I was kept informed of developments and updated daily. Much appreciated.
Hazel · 2 November 2023
Agent replied · 26 November 2025
Thank you Hazel for the lovely review😊
★★★★★ 5/5
GoogleMany thanks to the whole team at David Plaister! From David himself who came to value the property, to Ed and Chloe helping the sale move along. There were a few legal issues during the process that were quite frustrating for us, but Chloe and the team at the office were always calm, professional and constructive and helped massaged the sale over the line. Many thanks for all your help, and we would reccomend David Plaister to anyone buying or selling peoperty in North Somerset. Thanks!
Duncan · 25 October 2023
Agent replied · 24 October 2024
Hi Duncan,
Thank you very much for your kind review, it was a pleasure working with you.
Kind regards,
Chloe Plaister
★★★★★ 5/5
GoogleMyself and my Partner have been with David Plaister for 4 years and its our first experience of being being tenants. We have been well looked after by the letting team at David Plaister.
From the moment we moved in, we wanted to decorate, which wasn't a problem at all. The landlord even provided some vouchers to help with the cost of paint/materials.
When going through the process, they were always helpful in explaining things we didn't understand, and whenever there were issues with things like the boiler, windows ect. They were extremely quick to sort things out.
I would especially like to thank Lucy, Louise and Ed for there continued support, and making everything easy for us.
It's been the perfect home for our young family and we all will have fond memories there.
Thanks again for all your help and we wish you the best in the future.
Mike · 25 October 2023
Agent replied · 24 October 2024
Hi Mike,
Thank you so much for your kind review and lovely comments.
David Plaister Ltd.
★★★★★ 5/5
Google10/10. Amazing communication from Lucy & Jane throughout, organised and quick to answer any queries we had. Gemma was very polite & helpful when showing us around our new property.
When we initially went into the office to start processing an application everyone was very welcoming and more than happy to help us.
By far the best estate/lettings agents that I’ve dealt with.
Thank you to everyone in the office for making our move as quick and stress-free as possible.
Cameron Jones
Cameron · 25 October 2023
Agent replied · 24 October 2024
Hi Cameron,
Thank you very much for your kind feedback, that is great to hear! It was a pleasure dealing with you.
Many thanks,
David Plaister Ltd.
★★★★★ 1/5
GoogleThe staff in the offices are mostly all helpful and have been polite and professional. However, David himself couldn’t be any further from that. On the day of moving into my house I was met by David where he instantly verbally attacked my mum as he didn’t like an email she had sent prior. My mum apologised and he continued to repeat himself multiple times. It was rude and aggressive and made us both feel extremely uncomfortable. It ruined my day and excitement for my first place on my own. We couldn’t actually believe it happened. I then put in a complaint and requested that I never have to deal with him again. In my 3 years that was honoured well. However, upon my move out date I was told it would be him. I couldn’t be bothered to argue it and I just got on with it. He carried out the move out inspection and took great pleasure in tearing me apart and telling me the house would need a lot of work and would come out of my deposit. Which was a bit of a shock considering all my inspections were great. I was clearly extremely stressed but that didn’t bother his approach. Tensions were then extremely high and it pushed me to tears and I had to leave the house. He is nothing but a bully. I fear for his staff if that’s how he can treat his customers!
Amy · 25 October 2023
Agent replied · 24 October 2024
As a Lettings business we act for our Landlord clients, looking after their investment property in the best way possible, whilst also looking after tenants, ensuring they are moving into safe, clean properties. The vast majority of our tenants vacate at the end of the term in a proper and professional manner however, a very small minority appear to think that they can leave a property in a totally unacceptable condition and it's David Plaister Ltd's job to inform the tenants of this and ensure these issues are addressed so that the new tenants are able to move into a clean and tidy property. It is of course interesting how people react when they are informed of their shortfalls. We always have a thorough inventory & schedule of condition carried out at properties prior to tenants moving in as evidence of the condition and cleanliness of the property at the outset of the tenancy, this also enables us to check this same document at the end of the tenancy to ensure the property is left in the same condition / cleanliness as it was found at the beginning of the tenancy, allowing for fair wear and tear.
David is very experienced and professional and at check out’s David has to ensure we are being fair to both the landlord and the tenant, so we understand his comments may not always be welcome comments if we are suggesting there are some deductions from a tenant’s deposit, however, we must ensure we are fair to all parties and have these difficult conversations with landlords and tenants.
I’ve worked with David and his family for almost 20 years and I have to say, he has always been very kind, professional and treats people with kindness and respect.
Kind Regards
Louise from David Plaister Ltd
★★★★★ 5/5
GoogleIncredibly friendly and helpful staff, Georgia helped me with a viewing for a perfect property for me and my daughter.
I'd had issues with other estate agents with being a single Dad despite working full-time with a decent income, but Georgia went above and beyond and full credit for her and the rest of the staff for putting my referral forward to the landlord under the right light, and I was so surprised to find I'd been accepted considering how many applications I'd had rejected prior to David Plaister!
Genuinely changed my outlook on Estate Agents under the current market demand, couldn't fault them!
Jason · 25 October 2023
Agent replied · 24 October 2024
Thank you so much for your kind review Jason, it's most appreciated!
★★★★★ 5/5
GoogleI contacted David Plaster estate agents to sell a flat in Weston super Mare.
From the outset, they were professional, engaging and working with my best interests at the core.
I met David when he came to value the property and mainly dealt with Katrina and Chloe.
I could not fault them. If I rang and they were not available they always rang that day or had someone ring on their behalf to update me.
All questions were answered honestly or answers were sought.
I had a clear understanding of the process throughout. Nothing was too much trouble.
I do not usually leave reviews for anything or anyone, but they impressed me so much, I had to share my experience.
I thoroughly recommend David Plaster estate agents and can honestly say that it was a pleasure working with them.
Thank you so much for understanding my stress when selling my mother's home.
A tough time made so much easier because of the human kindness of each person I dealt with.
With grateful thanks and I would totally recommend you to anyone I know about to sell their house, to contact you in the first instance.
Carol · 25 October 2023
Agent replied · 24 October 2024
Hi Carol,
Thank you so much for your lovely review! It is most appreciated.
Best wishes,
Chloe Plaister.
★★★★★ 5/5
GoogleLeon Costello-Fox came to do an appraisal of my property and first impressions were that he came across as presentable, very welcoming and personable.
My neighbours on the lane just sold their house with Leon and had nothing short of good things to say about him and David Plaister as Estate agents, so I thought I’d reach out after Leon had stopped by and left his card with us.
He was meticulous in his approach and there were no time constraints throughout the time he was here which made me feel like a valued client.
It was very evident that Leon knows the industry very well and is passionate about it.
Leon took the time to provide invaluable information on my current situation and am most grateful for his contribution.
He is a credit, a huge asset to David Plaister Limited and I would not hesitate to recommend him to anyone and look forward to selling my house with him.
Denise Glover
Denise · 10 October 2025
Agent replied · 8 September 2025
Thank you Denise!
★★★★★ 5/5
GoogleI recently had the pleasure of purchasing land at auction through David Plaister Ltd, and I couldn’t be more impressed with the entire process. From the initial consultation to the final bid, everything was handled professionally and smoothly. The team provided clear and thorough information, making the bidding process straightforward and stress-free.
The auction itself was well-organized, and the staff were always available to answer any questions I had before and during the event. I felt confident in my decision, thanks to the transparent and supportive service. The property I won was exactly as described.
I highly recommend David Plaister Ltd for anyone looking to buy land at auction. They really know their stuff and ensure you have a smooth and successful experience from start to finish!
Touraj · 10 October 2025
Agent replied · 22 October 2025
Thank you so much! We are so glad we could make your experience stress-free.
★★★★★ 5/5
GoogleI have just had the pleasure of meeting Leon Costello-Fox who valued my property. I was super impressed with his knowledge about the area and his honest review about my home. I would not hesitate in recommending David Plaister Property Agents for a valuation based on my experience with Leon. The service offered by David Plaister was explained and demonstrated in full, with no pressure or hard sell. Refreshing and fabulous. !
Erica · 12 December 2025
Agent replied · 11 January 2026
Thank you for your fantastic review! ⭐️
We’re delighted to hear Leon made the process informative and pressure-free. Your recommendation means a lot to us.
★★★★★ 2/5
TrustpilotCould do better
Whilst the staff are friendly and professional, for a seller Plaister was reactive rather than proactive. One of the adverts for our house, place on the market in late March, was never updated. For two months it said ‘hidden gem, be among the first to view’. They seemed to rely purely on online hits, with no targeted marketing, which translated to only 4 viewings in 8 weeks. They did not seem to manage buyer expectations well either. As it is the seller who pays the commission and not the buyer, they could do better. We felt they were resting on their laurels too much.
Naomi · 29 May 2026
★★★★★ 5/5
GoogleWe found the team at David Plaister so helpful when we were looking for a rental property, Luke was friendly and extremely helpful with all the questions we had when viewing a property along with Olivia in the office who has been on hand to help us get everything in place that we needed and continues to be a great contact when needed. Cannot fault the team or company.
Chrissie · 27 February 2024
Agent replied · 24 October 2024
Thank you very much Chrissie!
★★★★★ 5/5
GoogleWas show around a property by Cameron, he was brilliant, very knowledgeable, confident answered all questions i had. Overall a stress free and enjoyable experience! Thanks Cameron!
Morgan · 22 September 2025
Agent replied · 22 October 2025
Thank you Morgan!
★★★★★ 5/5
GoogleCameron recently showed us around a property, he was fantastic! He was incredibly friendly, knowledgable and helpful - answering all of the many questions that we had. He was readily available for any follow up queries too. We ultimately decided that the house wasn’t for us, but we will keep in close contact with him to see if anything else that suits our needs comes up.
Lydia · 12 December 2025
Agent replied · 11 January 2026
Thank you so much for your lovely feedback! We’re so pleased to hear that Cameron made such a great impression, he really prides himself on giving honest, helpful advice throughout the process. We’ll be sure to pass your kind words on to him, and we’ll keep an eye out for the perfect property for you!
★★★★★ 5/5
GoogleFive stars all the way.
Great team and really friendly people kept me updated every step of the way.
Would not hesitate to recommend David plaister to anyone wishing to buy or sell a property.Special mention to Sophie Thorne 5* service
Thank you.
Hanin · 10 March 2025
Agent replied · 23 May 2025
Thank you Hanin for the lovely review
★★★★★ 5/5
GoogleExcellent service from all of the team in respect of our house sale. A very friendly team who were extremely informative and forthcoming with information throughout our house sale. We never had to chase the team for information. We found them to be an exceptionally professional team.
Dawn · 10 May 2026
Agent replied · 10 October 2026
Thank you so much for your lovely review.
We’re so pleased to hear you had a positive experience with the team throughout your house sale. Keeping our clients updated and making the process as smooth as possible is really important to us, so your kind words mean a lot 😊
★★★★★ 5/5
GoogleOutstanding service from start to finish. The whole team were brilliant and guided us through many ups and downs in a professional but friendly manner. Special mention must go to Sophie whose customer service approach is possibly the best I have ever experienced. My advice; use the best in the business and David Plaister is it. Well done all.
Jon · 19 September 2026
★★★★★ 1/5
GoogleThe worst agency for trying to secure a booking!! They are non responsive to emails, you call- they pretend to book you in, and on the odd occasion they do- it’s cancelled before you get there! Not sure how they’re still in business. Awful customer service!
Kimiela · 10 May 2026
Agent replied · 10 October 2026
Hi Kimiela,
We are sorry to read this review, as it does not accurately reflect what happened.
Having reviewed our records and the telephone call, our team offered you a same-day viewing, which unfortunately was not suitable for you as you were coming from out of area. We therefore booked an appointment available to you for the following week.
Both properties you were interested in were subsequently reserved before the scheduled viewings could take place. As soon as this happened, we contacted you by email to cancel the appointment. We appreciate how disappointing this must have been; however, certain rental properties do receive an exceptionally high number of enquiries and can be reserved very quickly.
We respond to enquiries in the order they are received to keep the process as fair as possible. We would also like to be clear that we would never “pretend” to book an appointment. Your viewing was genuinely arranged and was only cancelled because the properties were no longer available.
While we understand your frustration, we are disappointed by your suggestion that our team acted dishonestly, particularly as they tried to accommodate you with a same-day appointment.
Kind regards,
Chloe Plaister
★★★★★ 5/5
GoogleThanks to Cameron. He is a very charming young man . Very polite and helpful and cut out for estate agency x
Mandy · 15 October 2025
Agent replied · 22 October 2025
Thank you Mandy
★★★★★ 5/5
GoogleThank you David Plaister for choosing us as your tenant, Jaim Cohen you are absolutely the best! You explained everything down to the smallest detail, Jaim Cohen answered all my queries and was spot on impressing us with the wonderful home he presented, Thank you so much Jaim Cohen!!!!
Andre · 26 November 2024
Agent replied · 10 December 2024
Thank you Andre for the lovely feedback!
★★★★★ 5/5
GoogleWe had a house-viewing with Cameron and he was brilliant, a true professional. We loved the fact that he had all the information to-hand regarding the boiler, electrics etc. He is very good at his job and showed us around the house calmly and knowledgeably. Although the property was not for us, we were very grateful to Cameron and for the follow-up communication also. David Plaister is lucky to have him!
Kelly · 1 October 2025
Agent replied · 22 October 2025
Thank you Kelly for the lovely feedback!
★★★★★ 5/5
GoogleSimply the best Estate Agents we have ever dealt with. Cameron Fraser could not do enough for us; he was polite, helpful and professional at all times. Would recommend to all.
Wendy · 10 August 2026
Agent replied · 10 October 2026
Thank you so much for your kind words! We're so pleased to hear you had such a positive experience with Cameron. We'll be sure to pass your lovely feedback on to him. Thanks again for the recommendation, it really does mean a lot!
★★★★★ 5/5
GoogleOf all the agents we’ve dealt with recently I can honestly say Cameron @ David Plaister is a breath of fresh air! He’s honest, efficient and nothing is too much trouble.
Paul · 10 August 2026
Agent replied · 10 October 2026
Thank you so much for your lovely review! We're delighted to hear Cameron made such a positive impression. We'll be sure to pass your kind words on to him. Thanks again for your support!
★★★★★ 5/5
GoogleI recently undertook a viewing with Cameron from the Weston-super-Mare office. He was really helpful engaging and very thoughtful about my needs and how that translates to other properties that David Plaister have on offer. As a result, he fitted in an extra viewing for me which was just across the road, thank you so much for your help Cameron You are a credit to your employer
Jackie · 21 October 2025
Agent replied · 11 January 2026
Hi Jackie, thank you for the lovely feedback, we are so glad to hear you had a great service with us! We will pass this on to Cameron :)
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