Every review we hold for the Westmorland and Furness office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was considering selling in 2023 and approached 3 agents for advice and quotation for services. TH&W were the most professional in their manner, and were the only business to provide ongoing supportive advice rather than push for agency. Circumstances changed and I didn't proceed to market however when circumstances changed again there was no question as to whose services I was going to use.
I lived remotely and TH&W provided all the local service and kept me informed of progress throughout, bringing the sale to a quick satisfactory completion.
Carolle · 25 July 2025
★★★★★ 5/5
GoogleFrom first identifying our forever home Eve and her colleagues were thoughtful and professional. They kept in touch regularly throughout the long process of buying our home. Thank you for your support and guidance, we highly recommend you, Andy and Red
Andy · 14 June 2026
★★★★★ 5/5
GoogleOur experience of selling our house through Thomson Hayton Winkley Estate Agents was very good. Their approach to selling was efficient and professional without being slick and hard sell. The initial valuation visit by Angela was unhurried …
Jonathan · 8 October 2023
Agent replied · 24 October 2023
Thank you so much for the detailed review Jonathan! This is great to hear and the team were really happy to have helped you in your journey. We wish you and your family all the very best for the future. Thanks once again!
★★★★★ 5/5
GoogleJoanne Nelson (Senior Sales Negotiator, Thomson Hayton Winkley) was brilliant. Throughout the very long conveyancing process, Joanne was excellent at keeping in touch and updating us on progress a regular basis, even if there wasn't much …
Gundi · 8 October 2023
Agent replied · 24 October 2023
Thanks Gundi, Joanne was just so happy to get it over the line for you finally and we hope you have settled in well.
★★★★★ 5/5
GoogleTHW have been absolutely brilliant with our house sale. From the minute we stepped through the door, Olivia was helpful, professional and friendly. She went the extra mile, offered reassurance and was absolutely brilliant at …
Karen · 8 October 2023
Agent replied · 24 October 2023
This is great to hear Karen, thank you for taking the time to write this review! Olivia really enjoyed taking the journey with you and your sisters, we wish you all the best for the future.
★★★★★ 5/5
GoogleWe are very much happy with the agency. They responded for our mails and made the tenancy process easier and faster. Thanks to Clare Hoben and James Arnold.
ANN · 24 March 2024
Agent replied · 24 October 2023
Thank you for your kind words! We are delighted to hear that you are pleased with our agency and that we were able to assist you throughout the tenancy process. We strive to provide efficient and responsive service to our clients, and it is great to know that we were able to make things easier and faster for you. We appreciate your recognition of Clare's friendly assistance and we look forward to continuing to assist you throughout your tenancy.
★★★★★ 5/5
GoogleThe team at THW Kendal kept me informed at all stages of the house sale which was more complicated due to probate. A really friendly and well informed team. I would definitely recommend THW Estate Agents if you are selling a property.
Nick · 24 March 2023
Agent replied · 24 October 2023
Thanks for the review Nick, we were so happy to draw this to a conclusion for you and Olivia wishes you all the best for the future.
★★★★★ 5/5
FacebookIncredible results!! It was an amazing trading experience from day one. It wasn't the first time I negotiated, but honestly, I didn't know what to expect on my first investment . After many losses. God has been with me all the way from start to finish, which was a HUGE plus! They made the whole process so easy and hassle free!I'm very impressed! I will definitely refer MR. ETHAN PAYNE to all of you if you are interested in cryptocurrency and other binary option trade Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
Jean · 15 August 2022
★★★★★ 5/5
GoogleThomson Hayton Winkley have provided a superb service since I bought my rental property in 2019. They have been excellent at finding and vetting potential tenants and their back-up maintenance service is first rate. All the staff are friendly, professional and extremely helpful and I wouldn’t hesitate to recommend THW to anyone.
James · 24 March 2025
Agent replied · 24 October 2023
Thank you for your kind words James and for choosing Thomson Hayton Winkley as your letting agent. We are delighted to hear that you have had a great experience as our team takes great pride in providing excellent service, from finding and vetting tenants to maintaining your property. We are thrilled to know that Laura has been doing a superb job managing your property, offering her expertise, professionalism, and proactive approach to problem-solving. We truly appreciate your recommendation and look forward to continuing to exceed your expectations in the future.
★★★★★ 5/5
GoogleTHW couldn’t have done our house sale any better. From the estate agent through to the legal team. I would have no hesitation using THW again or recommending them to others. The fees were reasonable, we were constantly kept updated on progress and we had no issues that weren’t resolved quickly and efficiently. Joanne in the estate agents office was a pleasure to deal with.
Guy · 16 September 2024
Agent replied · 22 October 2024
Thank you so much for your feedback! We're thrilled to hear that your experience with THW, from the estate agent through to the legal team, was seamless. It's wonderful to know that Joanne and the team kept you well-informed and resolved any issues efficiently. We appreciate your trust and recommendation. If you need anything in the future, we're here to help!
★★★★★ 5/5
GoogleCharlotte and the team were professional, experienced, and provided excellent details regarding the property. Since living here they have been amazing with resolving any issues even though these are issues of their own.
Holly · 24 March 2025
★★★★★ 5/5
GoogleI had an exceptional experience with the letting agency and their agents Clare and Jason. Not only did they find me a wonderful place to stay, but their assistance went above and beyond. The agent's help in replacing my washing machine with a brand new one was a lifesaver. Their quick response and efficient handling of the situation made the process hassle-free. Furthermore, the way they handled the parking offence issue was impressive. Their dedication to resolving problems and ensuring tenant satisfaction truly sets them apart. I'm genuinely grateful for their professionalism and friendly approach throughout these situations. I wholeheartedly recommend this letting agency and their team of agents. Their commitment to going the extra mile for their clients is commendable, and I'm incredibly satisfied with the service I received.
Kris · 1 October 2023
Agent replied · 24 October 2023
Thank you so much for taking the time to share your exceptional experience with us and for your kind words about our agency and Clare and James. We are thrilled to hear that we were able to find you a wonderful place to stay and that our assistance went above and beyond your expectations. Ensuring a hassle-free process is always our goal and we are delighted to hear that our quick response and efficient handling made a difference. We are here to help.
★★★★★ 5/5
GoogleI had an outstanding experience working with James Arnold, Laura Bromwell, and Clare Hoban from Thomson Hayton Winkley Estate Agents. They went above and beyond to help me find the perfect house for my family in Kendal. Not only did they locate a fantastic property close to my workplace, but they also ensured it was situated in a spectacular area.
Their dedication was evident throughout the entire rental process. From the initial search to the final move-in, they provided unwavering support and guidance. Their willingness to answer my questions, address concerns, and handle all the intricate details made the transition smooth and stress-free.
James, Laura, and Clare's expertise in the real estate market, combined with their genuine care for their clients, truly sets them apart. I'm grateful for their exceptional service and would wholeheartedly recommend them to anyone in need of a reliable and caring team of estate agents.
Vinicius · 24 September 2023
Agent replied · 24 October 2023
Thank you so much for taking the time to share your outstanding experience with us! We are thrilled to hear that James, Laura and Clare were able to assist you in finding the perfect house for your family in Kendal. Your review truly made our day! We are delighted that our dedication and commitment to ensuring a smooth and stress-free rental process met your expectations. It was our pleasure to provide you with unwavering support and guidance from start to finish. Your satisfaction and happiness are our top priorities, and we are glad that you found our team to be reliable and caring.
★★★★★ 5/5
GoogleOur overall experience has been fantastic, nothing was any trouble. We were kept informed at all times about any progress. All staff have been extremely friendly, helpful and encouraging. We were very happy with everything and couldn’t have asked for anything more. They have been superb and we are happy to give a 5* review. It has been a smooth journey, and we couldn’t have chosen a better Estate Agent to sell our property, which was not easy having an extra annexe to contend with. We would like to thank them very much for their support and wish them well with any future sales. We will definitely pop in again to visit them whilst we are in the area.
Carol · 24 September 2023
Agent replied · 24 October 2023
We are thrilled to hear that your overall journey with our estate agency has been nothing short of fantastic. We strive to provide outstanding service, and it brings us great joy to hear that nothing was too much trouble for us and that you were kept informed throughout the process. Our staff are dedicated to ensuring that our clients have a positive and stress-free experience and we are glad that Amy exceeded your expectations in this regard. Thank you for your support and kind wishes for our future sales. We would be more than happy to welcome you back anytime you are in the area. Our doors are always open, and we would love to catch up with you. It has been our pleasure to assist you throughout this journey.
★★★★★ 5/5
GoogleLaura Bromwell is my point of contact at THW and is a credit to this organisation.
Her friendly, helpful manner have helped make my move into this property and my …
Mel · 8 October 2023
Agent replied · 24 October 2023
Thanks Mel, Laura is always happy to help 😊 …
★★★★★ 5/5
GoogleI had a great experience with Thompson, Hayton & Winkley. Everyone was really easy to deal with and explained everything clearly throughout the process
Linda · 6 August 2026
★★★★★ 5/5
GoogleI’ve had an excellent experience renting through Thomson Hayton Winkley. From the very beginning, the process was seamless, transparent, and professionally handled. The team was responsive to queries, clear in their communication, and ensured that all documentation and referencing were completed efficiently.
Gurleen · 3 March 2026
★★★★★ 5/5
GoogleSo grateful to Laura for everything she has done for us! She’s very helpful and keeps everything flowing smoothly! Have recommended her to friends and will continue to do so! Thanks Laura 🥳👍🏼 …
Food · 24 March 2023
Agent replied · 24 August 2024
Thanks Ben, this is great to hear, Laura is always happy to help 😊 …
★★★★★ 5/5
GoogleWe had an excellent experience working with Lucas. From start to finish, he was professional, responsive, and genuinely committed to helping us through every step of the buying process. No question was too small, and he always took the time to explain things clearly. He was proactive, kept us updated regularly, and worked hard to ensure everything went smoothly. Highly recommend.
Chloe · 3 September 2025
★★★★★ 5/5
GoogleLily was fantastic, her expertise and knowledge really helped especially as we where first time buyers.
Harriet · 24 July 2025
★★★★★ 5/5
GoogleOutstanding customer service throughout - THW have a great team with excellent communication skills.
This is the first time we have let a property and Clare could not have been more helpful and informative, her professionalism and knowledge made the whole process smooth and stress free for us. Our property was very quickly marketed and let - can't recommend enough.
Keith · 3 September 2025
★★★★★ 5/5
GoogleThis is the second time we’ve used THW estate agents and solicitors and again the whole transaction ran smoothly from start to finish.
We would highly recommend them to anyone and all the staff have been wonderful.
Lucas at the Kendal office looked after our property and we couldn’t have been happier with the service received.
Thank you!
Rachel · 3 September 2025
★★★★★ 5/5
GoogleIncredible experience, would recommend. We were first time buyers and Lucas looked after us throughout the whole process.
He was really helpful, great with communications - we always felt in the loop about everything that was happening, and overall made sure the process went really smoothly.
We couldn’t be happier with our first home and the buying experience!
CLEWSIE · 3 September 2025
★★★★★ 5/5
GoogleAll the sales team were very helpful and thorough in the marketing and securing of a buyer for us.
We received weekly updates on progress from Amy Dilworth and Lucas, in the Kendal office, which was very reassuring and helpful.
Karen · 24 March 2025
Agent replied · 24 August 2024
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