Trusted Agent profile · Westminster
★★★★★
1,027 reviews across 2 platforms
31 Belgrave Road, Pimlico, SW1V 1RB, Westminster, SW1V 1RB
Winkworth's office in Westminster, at 31 Belgrave Road, is rated 4.0 out of 5 across 1,027 reviews on two platforms, including 134 Google reviews rated 4.7.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
1/5
TrustpilotReally root agent
Really root agent. Not even polite to answering the questions. After this I don't even wanna deal with such a people. The agent name was Nishi Shah.Just in case. Doesn't even wanna answer any question, forcing people to do whatever he/she want. Avoid this agency
5/5
GoogleHannah at Winkworth in Pimlico did a fantastic job on renting out my flat. Efficient service and sensible advice. Highly recommended.
Hi Lucy, Thank you so much for taking the time to review our services, it’s been a pleasure to work with you on renting out your flat. Please let us know if we can be of any further help at all.
5/5
GoogleGreat service. Friendly and always thinking about what's best for all involved. Couldn't recommend any more!
Dear Edward - thanks for much for taking the time to review our services and for your positive words. We look forward to helping you again in the future!
5/5
TrustpilotWinkworth Kemal Rise have always been…
Winkworth Kensal Rise have always been excellent to deal with. They are proactive, efficient and friendly. We have used them to let our properties for many years now and have never had any problems at all. I would strongly recommend.
We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing.
1/5
TrustpilotWinkworth borehamwood
I used winkworth borehamwood...the sale price confirmation was spot on..however i was taken aback with the recommendations and i quote .." I would say to move items in2 your loft but it would b a hassle"..despite my walls throughout my flat are painted magnolia and are in pristine condition...it was recommended that i whitewash the entire flat...finally my flat is cluttered and i appreciate that i need to declutter prior to selling the property...despite this obvious fact the sales negotiator seemed continually irritated and indifferent when i mentioned retiling the kitchen. My personal expectation was that he make reasonable and professional recommendations....in conclusion i found him slightly patronising and not someone who was able to see the broader picture...I also felt he did not know the block of flats at all.
5/5
TrustpilotJenny helped us secure our new rental…
Jenny helped us secure our new rental home which we love. She was professional but friendly. It was seamless and Jenny was always available to help when we needed. We would highly recommend and definitely use again. Thankyou
1/5
TrustpilotBournemouth branch awful customer service
Bournemouth branch , avoid , no customer service Advertised a property that wasn’t available, then tried to tell me a three bed property was no big enough for a couple and 2 children ? When I call them they say the property is not available Awful service do not trust your property with these people
Dear Mr Attwater. We are always disappointed to receive feedback such as yours and therefore the matter has been looked into. It appears that you enquired about the property 4 days after it came to the market however the office responded to your enquiry within 10 minutes of receiving it on Saturday morning at 8.29am. The team asked for more information from you regarding your personal requirements which was accommodation for 4 adults but unfortunately someone in the interim put in an application and offer for the property, and the team had to inform you that the property was not suitable for 4 adults. As you are aware, rental property can be in short supply and therefore demand can be equally very high; as it was in the case of this property. I am sorry that you were not successful on this occasion however it appears that the office acted appropriately given the high demand for the property in such a short timescale.
1/5
TrustpilotReported issues during tenancy…
Reported issues during tenancy inspection which they have ignored, then upon ending the tenancy charged me for the issues - literally useless.
5/5
TrustpilotExcellent service!
The staff at Winkworth have been amazing through the whole process of selling our property. Love the way the viewings are sent through on text messages, love the prompt and courteous feedback and especially love the way the staff remained calm, supportive and professional from start to finish. Excellent service and I would highly recommend!
5/5
TrustpilotBrilliant agent, highly recommend
Brilliant agent that I’ve had the pleasure of dealing with for many years for buying, selling and renting.Very professional, with a great attention to detail and friendly staff who guide you through the whole process.Highly recommend them to anyone
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleI have been a loyal customer for over 6 years with Winkworth in Pimlico and despite all the efforts from other agents in the area to get me on their books, I have remained with Winkworth as I have found them to be hugely reliable and efficient, always able to find me excellent tenants, honest, friendly and great at communication. i certainly would recommend.
Thank you very much for your review, it is very much appreciated.
5/5
TrustpilotFive stars
Winkworth are five star letting agents. Reliable and trustworthy, they deal with issues promptly and fairly, ensuring the best outcome for both landlord and tenant. I have been really impressed with the way that they go above and beyond for their clients. Thanks in particular to Michael.
5/5
TrustpilotExcellent service!
James and Daryl both did an excellent job selling my property. Both were very attentive and actively involved throughout the full sales process, helping to ensure everything ran as smoothly as possible. Their services are highly recommended!
5/5
TrustpilotI luv Winkworth team
I luv Winkworth team, attitude and helpful. The staff are professional, get full support and advice adequately and efficiently. Swati has been a staff member for many years and she ticks all the positive boxes.
5/5
TrustpilotWinkworth Estate agents
The guys at Winkworth (Gurdeep Bharj and Raphael Charles) were great. Very proactive and professional, they got us a load of viewings and within 2 weeks we had 2 offers, one of which we accepted. I would highly recommend them for any house move you make.Thanks team Winkworth
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotFully managed
It was a easy experience renting our property with Winkworths. It was the first time we were renting our property so really appreciated Aaron’s detailed guidance. Our property is fully managed by Winkworths and that has been painless. Thank you.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleSimon and George provided an excellent service in helping to achieve the asking price for the flat that we were selling. They were professional, responsive, helpful and communicative at all times throughout the process. We couldn't have asked for more and have no hesitation in recommending Winkworths at Pimlico and Westminster.PositiveResponsiveness, Professionalism
Hello Ms Henshaw Thank you very much for your kind review, it is very much appreciated. Winkworth Pimlico
5/5
TrustpilotAn Estate Agent Worth Their Fees
Simon and the team at Winkworth were efficient and helpful at all times. We had a few wobbles along the way with the buyer but Simon was on hand to make sure the transaction kept on track.
5/5
TrustpilotReally recommend Winkworth- they are…
Really recommend Winkworth- they are incredibly well informed, happy to help and have really strong communication.
5/5
TrustpilotExcellent Service
Winkworth were brilliant in finding suitable tenants for our property. They did it quickly and efficiently. We have been using them for 5 years and would never consider using anyone else.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotExceptional service from Thomas
As a first time buyer, and having been previously let down by another Estate Agents, I was very apprehensive about buying. However, once I met Thomas, this anxiety completely disappeared. He was extremely helpful, understanding, professional, knowledgeable on the local area, a great communicator and gave me great advice. Nothing was ever too big or small for Thomas and he always got back to me with the questions I had asked and explained everything in layman's terms - with a lot of patience for my questions too! At each stage, I really felt like he was with me with the excitement too. He has made my first time buying experience a brilliant one and I cannot thank him enough - I am forever grateful!
4/5
TrustpilotThumbs Up So Far!
I can only speak of our initial experience, as we have only recently moved in, but our property manager, Tanya, has been responsive, proactive and invested in our move in experience, ensuring existing issues are dealt with swiftly. She has made us feel very confident in the continuing tenancy we have with Winkworth.
Dear Alex, thank you so much for taking the time to leave your comments regarding your experience to date with Winkworth. All of the Winkworth offices are independently owned and operated, and I believe that the Property Manager you are dealing with; Tanya, is at the Streatham Office. We wish you all the best in your new property and thank you again for your positive comments.
1/5
TrustpilotAvoid Winkworth Bow
Winkworth Bow - avoid at all costs. Please look at the Google reviews before you work with this branch. Why the management of Winkworth don't see an issue with this is beyond me. We are currently in the process of raising with the Property Ombudsman and would avoid at all costs.
5/5
TrustpilotBest agents around
Can’t rate Gurdeep, Frazer, Andy, Raph and all the team at Kensal Winkworth highly enough. Their communication was exemplary and they guided us through the sale with complete professionalism. Best agents around.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
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