5/5
Property in a good location and with everything included. Quick and efficient agency. Yaser and Mostafa were helpful through the entire process from moving in to moving out. Very much recommended!
Trusted Agent profile · Westminster
★★★★★
121 reviews across 2 platforms
412 Edgware Road, Paddington, W2 1ED, Westminster, W2 1ED
Venice Property's office in Westminster, at 412 Edgware Road, is rated 4.3 out of 5 across 121 reviews on two platforms, including 118 Google reviews rated 4.3.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
Property in a good location and with everything included. Quick and efficient agency. Yaser and Mostafa were helpful through the entire process from moving in to moving out. Very much recommended!
1/5
Unfortunately, I am forced to leave a 1-star review, reluctantly, because Google doesn’t allow zero stars, which would be far more appropriate for the experience we had in this uninhabitable property. …
5/5
A great experience for year in Venice Properties Lettings specially Yaser, Fairly and responsive in any concerns.a thumbs up in this agency!
5/5
Excellent letting agency! Will choose them again for renting in Baker Street.
5/5
Venice Properties have been exceptional. I was very apprehensive when I first moved to London due to its roughness reputation however this estate agents has been incredibly efficient and supportive throughout my renting experience. Whatever queries I have they have been knowledgeable and responsive sorting whatever small issues I have experienced as soon as possible. I would highly recommend Venice Properties, 5 star service with the values of a family business!
5/5
A very good and reliable real estate service offered by professionals. Hussein was helpful throughout the rental of my property. The estate agents kept the maintenance of the property as agreed from the contract. They offered competitive and personal service. I highly recommend their service and will definetly be using them in the future.
5/5
Moving to UK as a EU citizen is not a stress-free process, and looking for an accommodation in London remotely is a tricky challenge. Venice Properties, and specifically Mustafa, was key to make this a much more rewarding experience compared to other agencies we contacted. Customer orientation and service guiding us on the different steps was highly appreciated. Highly recommended. Alex and Noah
5/5
Hussein has managed my rental property for nearly 10 years now. He has also sold another property for me. He is professional, proactive and very responsive. I have dealt with numerous agents over the years (with other properties) and he is easily one of the best. I would highly recommend him to any landlord, as well as seller. You will receive an excellent service.
1/5
Don’t trust these disgusting parasites! Venice Properties bought the building I used to live and, regardless what my contract said, they tried to illegally evict me: they didn’t bother checking my contract, fixed term with no breaking clause, and didn’t even serve me section 21 notice, which is the landlords legal requirement if they wish to end a tenancy earlier (they could be taken to court if they don’t respect this). Moreover, every time I would meet them, they would talk to each other in Arabic (I guess, something I couldn’t understand) which was extremely disrespectful and oaf. Plus nobody seemed to want to assume any responsibility: when I had to hand over the keys and waited for 40 minutes and call two different people before someone finally showed up. Unless you wish to become homeless, stay well away from these horrible people: they are completely un capable to do their job
1/5
At the end of the tenancy, they made up stuff to charge us the whole deposit and more… Trying to take advantage to cover the costs of all the work that the flats needed
Dear Gabriel, I apologize for the negative experience you had concerning your deposit refund. As estate agents, we do not determine the amount to be deducted from the deposit. This decision is made by the landlord, and we can only relay this information to you. The independent check-out inventory noted several damages to the property, which led the landlord to suggest a deduction. Sincerely, Venice Properties
1/5
Don’t trust these disgusting parasites! Venice Properties bought the building I used to live and, regardless what my contract said, they tried to illegally evict me: they didn’t bother checking my contract, fixed term with no breaking clause, and didn’t even serve me section 21 notice, which is the landlords legal requirement if they wish to end a tenancy earlier (they could be taken to court if they don’t respect this). Moreover, every time I would meet them, they would talk to each other in Arabic (I guess, something I couldn’t understand) which was extremely disrespectful and oaf. Plus nobody seemed to want to assume any responsibility: when I had to hand over the keys and waited for 40 minutes and call two different people before someone finally showed up. Unless you wish to become homeless, stay well away from these horrible people: they are completely un capable to do their job
5/5
Worked with Yasser and he was fantastic. Very professional and caring. He is the best letting agent that I have worked with. He will continuously work with you and get the job done. Strongly recommend Yasser. Cheers.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I have been their tenant for almost two years. They respond to queries relatively quickly and, in general, are helpful. I recently signed another property with them :)
5/5
The place was great.Accessible to public transportation and near to grocery shops and other retail stores. The 3 bedroom flat is spacious and has a wide garden area. This ia great for families.
5/5
Great service by the estate agent's. Responded to all my queries about the flat. The flat was affordable, relatively clean and there was a cleaner who came in once every 2 weeks.
5/5
Amazing letting agency, quick and reliable service. They are always going out of their way to help. Especially, big thank you to Yaser. Definitely will recommend.PositiveResponsiveness, Quality, Professionalism
1/5
An absolute joke. The agent Yasser that i have been in contact with to which i said i will take the room responded to my emails and the "details" that he has asked for after about 8+ hours, just to tell me that somebody else has taken the room. No guidance whatsoever on how to secure a room and an absolute joke of customer service. If you as a renter want to beg for the attention of the agent who is supposed to sell you a "product" then you came to the right place.
5/5
Yasser has been very accommodating and professional when dealing with clients. He is very helpful. The property I got is very lovely and comfortable.
5/5
I rented a room with Venice Properties for a year, communication was always great and they were very proactive at resolving any issue. Would definitely rent with them again!
1/5
They book appointments and not attend them
5/5
Great company, lovely people and easy to deal with.
5/5
Been rented a flat with Venice Properties for 2 years now. Hussein was helpful throughout the rental of my property. Good agency
1/5
stop participating in annoying inappropriate ads with Facebook. They are inserting your link as recommendations I'm making to a friend visiting London with her kids. my suggestion of canal boat ride from little Venice prompted fb to insert your link. fb is not doing you any favors.
Hi David, I'm sorry to hear this, we were not aware that FB have been doing this. I will message fb to ask them to stop this. I apologise about any incovenience casued.
5/5
We rented through Venice Properties for a year. The whole process was very smooth, and they were quick to resolve any maintenance points that came up during the year. Would rent through them again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Venice Property's Westminster office has 121 reviews across two platforms: 118 on Google, 3 on Facebook.
Venice Property Westminster is rated 4.3 out of 5 across all 121 reviews, and 4.3 out of 5 on Google from 118 reviews.
Venice Property Westminster, 412 Edgware Road, Paddington, W2 1ED, Westminster, W2 1ED.