5/5
TrustpilotProfessional and Efficient
Sandra is very professional and prompt in replying and handling my enquiry quickly. Very impressed.
Trusted Agent profile · Westminster
Stirling Ackroyd West End reviews in Westminster
★★★★★
1,485 reviews across 2 platforms
60 St Martins Lane, London, WC2N 4JS, Westminster, WC2N 4JS
Stirling Ackroyd's office in Westminster, at 60 St Martins Lane, is rated 4.4 out of 5 across 1,485 reviews on two platforms, including 167 Google reviews rated 4.7.
Reviews
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKarina: Property Manager
Individuals make a difference in this kind of business and over the past couple of years Karina has been a very supportive and reliable main point of contact for me.
1/5
TrustpilotExtremely Unsafe/Mismanaged/Complaints Ignored/Compliance and Law not always followed.
Extremely Unsafe, Mismanaged Tenancy, Ongoing Complaint Ignored Despite Risks
5/5
TrustpilotThe surveyor Raymond was very thorough…
The surveyor Raymond was very thorough in his report and explained his findings in full. I would highly recommend this company.
5/5
TrustpilotThank you Jo Lynch of Stirling Ackroyd, Sunbury
Thank you Jo Lynch of Stirling Ackroyd Estate Agents, Sunbury for your hard work and professionalism with selling a house that had been in the family since the Second World War. You have delivered an excellent, efficient service. Even when stressful complications arose you dealt with them in a very professional and understanding way, Nothing was too much trouble for you. You took out the stress of selling a home with your knowledge and experience. Thank you Jo very much.Thank you too to your colleagues who were always very polite and friendly.
5/5
TrustpilotEmma H
Emma H. is a highly professional, efficient property manager, and it has been a pleasure to communicate with her during my tenancy. Emma was always an excellent communicator, and very responsive.
5/5
TrustpilotThank you to Karina Selway
Thank you to Karina Selway for always being on hand when we need help in our property. She always takes care of all matters with a smile
5/5
TrustpilotHad a wonderful experience with Nick…
Had a wonderful experience with Nick from west end. I found my dream apartment on right move UK and contacted the agent (Nick). He got back to me immediately and gave me a facetime tour + was able to answer every question I had thoroughly (even some of the less important ones such as apartment decor history and exact ceiling height). Nick worked with my flat mate and I closely to ensure we secured the apartment quickly. The whole experience was flexible and efficient and we couldn’t be happier. 10/10.
5/5
TrustpilotAlex was polite and efficient and very…
Alex was polite and efficient and very prompt with following up. We are very happy the service produced with him & his team thank you.
5/5
TrustpilotGreat experience working with Chelsea
We had great experience working with Chelsea. She was just a call away for any queries. It was a first rental property in UK, Chelsea was really helpful, patient and professional. Thank you🙂
1/5
TrustpilotTERRIBLE! STAY AWAY!
Appalling, disgusting and insulting service is what I have come to expect from Stirling Ackroyd. I have been a landlord with them managing my property for the last three years, and my experience has been terrible at every turn.Clowns, jokers, and scam artists are how I would characterise every person I’ve interfaced with during my time with them. Do yourself a favour, and stay away from this pathetic, low-life, work-shy joke of a company.
5/5
GoogleRafael has been very helpful from taking me out on a viewing, to proceeding to rent it and explaining the whole process to me.On top of that, he has a very cheerful personality with a sense of humor, making the customer feel relax.
5/5
TrustpilotGood experience finding a flat
Thank you Rahat and Zaylin for your help throughout our moving in process.
5/5
TrustpilotRino Russo is helping me a lot and he…
Rino Russo is helping me a lot and he is very patient and respond me fast. I highly recommend him and his agent.
1/5
TrustpilotReally awful company
Really awful company. Katy and Melanie often lie to hide the fact they do as little possible.
5/5
TrustpilotGeorgia 5*
Georgia was helpful, knowledgeable, professional and friendly when I called earlier to discuss a valuation.
5/5
TrustpilotJoel is awesome!
Joel is definitely an asset to the Stirling Ackroyd team. He’s very helpful, knowledgeable and patient. Highly recommend working with him!
5/5
TrustpilotSmooth move-in process
Smooth move-in processUsed stirling ackroyd to rent my next home, Victoria was very helpful and prompt in her responses making our move in easy.
4/5
TrustpilotExcellent standard of service offered…
Excellent standard of service offered by Ashley Grey. Issues, queries and questions have always been answered promptly.From tenancy agreement to tenancy management the overall management service is prompt and very professional. I would have given five star, but due to their charging policy of producing annual rent summary is very bad. We have been charged £70 for this computer generated soreadsheet. We get such reports free of cost by other estate agents we use. I do hope Stirling Ackroyd will review the policy of charging Landlords.
5/5
GoogleMy pleasure of renting a property with Jonathan from Stirling Ackroyed. Jonathan the best
Agent replied · 23 October 2024
Dear Chen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotExceptional service from Lisa
We have used Striling Ackroyd for a number of years and have found their service to be exceptional. Lisa has been the star of the show - a pleasure to deal with.
5/5
TrustpilotGood experience
Decent company never faced any issues with them. Victoria has been especially kind and helpful in the process of moving into our new flat!
3/5
TrustpilotArran Southern has been very helpful
Arran Southern has been very helpful. It’s a shame that I cannot say the same about other staff. Maybe the service will improve now the company has changed. Good luck
5/5
TrustpilotThanks to Cheveiz in the central team I…
Thanks to Cheveiz in the central team I managed to find my first house! Cheveiz was brilliant from the start and answered all my questions concerning purchasing and the process. Thanks again!
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