Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWas very happy with the whole…
Was very happy with the whole experience at Savills. Very professional and helpful. A whole team familiarised themselves with the property and gave useful feedback. Becky helped to keep the communication between vendors/buyers/estate agents which hastened the whole process. Would definitely recommend.
Fee · 13 November 2022
Agent replied · 22 November 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Becky
★★★★★ 5/5
TrustpilotThumbs up to Emma, the best lettings coordinator that takes great care of customer’s needs
I wish to express my heartfelt and sincere appreciation to Ms Emma Kohler, she was my lettings coordinator since I purchased the apartment in Jan 21. She is extraordinarily effective and helpful in handling every matters relating to my rental issues and other enquiries, the information she provided are informative.
Zi · 27 October 2021
Agent replied · 22 November 2024
I really appreciate your kind feedback. I am very pleased we were able to help and wish you all the very best for the future!Regards,Emma
★★★★★ 5/5
TrustpilotMy sale: Savills at Bristol
Excellent service. Richard and Kirsty were extremely pro-active and worked hard at moving things forward. Richard sometimes seemed surprised at the speed with which the sale was going but that was because of his efforts.
Cara · 19 August 2021
★★★★★ 5/5
TrustpilotVictoria Short from the Stamford Office…
Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.
Just · 24 May 2022
Agent replied · 22 November 2024
Thank you for your review, its much appreciated.Regards, Victoria
★★★★★ 1/5
TrustpilotWorst commercial letting agent ever
Worst commercial letting agent ever. Savills did not care about the tenants at all. Maybe it is because I am in the affordable space. They have construction work frequently without noticing us. They play around with air conditioning without telling us either. The lady that is responsible even avoiding us by having receptionist lie for her saying she was on holiday.
Ying · 19 July 2017
Agent replied · 22 November 2024
We are sorry you are unsatisfied with the service you have received. We would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to cbratt@savills.com so that we can address your concerns.
★★★★★ 5/5
TrustpilotWorking with Kitty Haley
Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.
KL · 3 August 2022
★★★★★ 5/5
GoogleI was highly impressed with Kitty O'sullivan. She was very professional and kept me in the loop of the entire Sales transaction. I would highly recomend her to any of my friends or anyone wishing to buy or sell a property. Well done Kitty. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Raju · 26 October 2021
Agent replied · 25 October 2024
Dear Raju
Thank you for your kind words and for taking the time to post a review. I am delighted your experience of Savills with Kitty was such a positive one.
We wish you the very best and hope to have the opportunity to work with you again in the future.
Kind regards
Claire
Claire Reynolds
Director
Co-Head of Prime Central London Residential
★★★★★ 5/5
Trustpilotattentive and helpful
Tami was attentive and helpful. Plenty of constructive effort on my behalf for which I was grateful.
Doug · 17 July 2023
★★★★★ 5/5
TrustpilotThis is an incredibly professional and…
This is an incredibly professional and client focused agency. Olivia in particular went above and beyond to ensure that our specific needs were met. We are now happily settled in our home which meets all of our requirements. We highly recommend Savills if you want to find your ideal home.
Berna · 27 July 2021
Agent replied · 22 November 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotKitty O'Sullivan
I would highly reccomend Kitty O'Sullivan to anyone who is in need of a real estate agent. She has been professional, supportive, helpful, easy to communicate and fast throughout the entire process. She provided updates to me on everything that was being done and she made herself available even after work hours.
Dora · 23 February 2021
Agent replied · 22 November 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotSimply unbeatable service from Ram…
Simply unbeatable service from Ram Bekir. If I could rate six stars, I would. Expert and helpful guidance on insuring a block of four maisonettes Thanks a million. Ram. Yee art a gentleman and a scholar. And there aren’t many left. Amen David Soanes
Soanes · 20 June 2022
Agent replied · 22 November 2024
It was a pleasure - and we really appreciate you leaving such a lovely review, wishing you all the best for the future.Kind regards, Ram
★★★★★ 5/5
TrustpilotThe whole experience was excellent
The whole experience was excellent. It was a tricky sale, selling my mother's house with all the family, with their sometimes conflicting views, to keep happy, but Jamie and other staff made the whole process as easy as it could possibly have been. I could not speak more highly of Savills.
Mr · 10 May 2021
Agent replied · 22 November 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotVery attentive and professional service
Very attentive service and an agent that actually provides the service they charge for. Extremely professional staff.
Tim · 27 June 2024
Agent replied · 22 November 2024
Thank you for taking the time to review our service, Tim - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotI found Duncan Petrie to be hugely…
I found Duncan Petrie to be hugely helpful with what is a somewhat unusual situation. He was quickly able to see the challenges I faced and clearly put my interest first, before any commercial consideration of his own.I'd recommend him!
David · 11 November 2022
Agent replied · 22 November 2024
Thanks David, it's been a pleasure to work with you and wish you all the best.Regards,Duncan
★★★★★ 5/5
TrustpilotTrust/ Confidence
We are of a senior age and we so delighted that Jodie Lands of Savills was so helpful and willing to spend over half an hour to go thru a detailed document on the phone.She gave us confidence.
Krysia · 4 January 2023
Agent replied · 22 November 2024
This is so nice to hear, Krysia - thank you. It was a pleasure to be able to help you, and thank you for such a lovely review.Regards,Jodie
★★★★★ 5/5
TrustpilotNavik Solanki is an epic property…
Navik Solanki is an epic property manager. Super on top of things and organized.
Nick · 2 September 2023
★★★★★ 5/5
TrustpilotThe team at Savills were very helpful…
The team at Savills were very helpful and arranged a sale which was at a good price.
John · 7 June 2024
Agent replied · 22 November 2024
Thank you so much for your review, John. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotAgent was knowledgeable about the…
Agent was knowledgeable about the market and practical in helping us to present for sale
RB · 28 July 2023
★★★★★ 3/5
GoogleIn a class of its own.
Carla · 3 December 2025
★★★★★ 5/5
GoogleEllie and Nicola have been a dream to work with. Always courteous and professional. Any issues we’ve had been dealt with immediate. They set a high bar for anyone else.
Stefan · 18 March 2025
★★★★★ 5/5
TrustpilotA high level company thanks to Mr James Barlow
A high level company, thanks to Mr James BarlowIt is really a high level company, reliable and well organized. I am not a friend of these people; so, it is not a fake review.They are helping the whole UK with appropriate parking discipline and making a parking safe and reliable. I would like to acknowledge a high level service from Mr James Barlow, Associate Director Property Management. Well done, 5 stars from me. I strongly recommend a collaboration with this company. Regards, Len Gelman PhD
Len · 25 July 2021
★★★★★ 5/5
TrustpilotI have been a landlord with Savills for 3 years
I have been a landlord with Savills for a number of years now. They have always secured me solid trustworthy tenants. I have found Jodie and Keta to be very professional, responsive and helpful throughout my time with them.
ADAM · 24 October 2022
Agent replied · 22 November 2024
Thank you so much for your review, Adam - it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Jodie, Keta & Savills team
★★★★★ 1/5
TrustpilotTerrible experience renting from…
Terrible experience renting from Savills. They are withholding a portion of our deposit despite the inventory checkout report stating the property was returned in the same condition as it was when we moved in. I’ve heard horror stories about them before but didn’t expect the treatment to be this unfair and common procedure.
Lorna · 23 April 2020
Agent replied · 22 November 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.
★★★★★ 5/5
TrustpilotI am very satisfied for the services…
I am very satisfied for the services provided to me and in particular for their efficiency and speed.
Giuseppe · 2 May 2024
Agent replied · 22 November 2024
Thank you for taking the time to review our service, Giuseppe - feedback is always incredibly helpful.I’m delighted that we met your expectations.
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