Trusted Agent profile · Westminster
★★★★★
1,892 reviews across 2 platforms
36 North Audley Street, London, W1K 6ZJ, Westminster, W1K 6ZJ
Part of Savills, see every office.
Savills's office in Westminster, at 36 North Audley Street, is rated 4.2 out of 5 across 1,892 reviews on two platforms, including 118 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Savills Mayfair & St James?s hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotSophie is relentless and an amazing salesperson
Sophie did an amazing job - twice. She is relentless, a very good negotiator, does her homework before any discussion and a fantastic salesperson. I would recommend her to anyone willing to sell his or her flat. She never gives us and is very astute.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sophie
5/5
GoogleI cannot express enough how happy we are with Dean Elgafar's help with finding us a home away from home. He is honest, professional and highly responsive, but also provides a personalised client service. We could not be in better hands than with Savills' Mayfair based office.PositiveResponsiveness, Quality
Dear Maya Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Kind regards Katie Katie Wilson Director, Head of Mayfair & St. James's Lettings
5/5
TrustpilotAliya Charnley have been very helpful…
Aliya Charnley have been very helpful during the entire tenancy process.
Thank you so much for your review, Shen. It's much appreciated. If you need anything further please don’t hesitate to contact us.
1/5
TrustpilotThis company appears to advertise…
This company appears to advertise properties for rent when it isn't available for many week despite repeated requests to remove it from advertising platforms. Be wary .
Thank you for getting in touch and letting us know. Could you please email further detail to socialmedia@savills.com so we can investigate?
5/5
Trustpilot5 star service from Savills …
Superb service from a very professional team. I am so pleased that Savills arranged the tenancy - I can’t find anything to complain about - most unusual for me !
Thank you so much for your review, Ian, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotConnie and Georgina at Savills were…
Connie and Georgina at Savills were great help, warm and professional throughout. Even though we eventually found a place elsewhere, the guys at Savills stood out as having the balance of engagement, without ever being pushy or forgetting our needs.
Thank you for your kind words. We are glad to have been able to work with you and wish you best of luck in your new home. Regards,Connie and Georgina
5/5
TrustpilotSelling through probate
Very impressed with the service we received, they understood the emotions we had attached to the property. Really can't thank them enough as we weren't the easiest of familes to work with.Definitely found the right person for the property which made a difficult time much easier.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
1/5
TrustpilotComplete waste of my time
They told me the seller would consider offers within my budget, but then once I’d been to view it and showed interest they said the seller wanted more than my budget. Complete waste of a 3 hour round-trip during a pandemic with no explanation or apology.
We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotSavills Letting Department in Bristol…
Savills Letting Department in Bristol have looked after our needs very well and secured professional tenants for our apartment quickly. The team have been excellent in keeping us informed, they know their market and we would have no hesitation in recommending their Letting Service.
Thanks for your review, Sally, it is much appreciated. If you need anything further please don’t hesitate to contact us.RegardsBristol Lettings team
5/5
TrustpilotSomething of a Trial
Selling my house has been something of a trial with three successive sales falling through, Covenant hurdles to jump and Covid to navigate. Savills have stuck with me throughout, remaining thoughtful, amenable and thorough in their arrangements. I am pleased to have instructed them.
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
5/5
TrustpilotIt was great working with Oliver…
It was great working with Oliver Hudson, our new property manager, in charge of our rental property in the past two months. He is very professional and prompt in his responses to our many queries. And also, great in solving our problems with outside stakeholders like the utilities firm. We are very happy with his service and support.
5/5
TrustpilotSavills St John’s Wood
Savills St John’s WoodAziz at Savills St John’s Wood as well as Nathan and Euan are probably the best you could find: very professional and responsive, and on top of that just very genuinely kind persons you would want to work with.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Aziz, Nathan, Euan and the St Johns Wood team
1/5
TrustpilotNot interested in handling my sale
Not interested in handling my sale. I was told it was "not their thing" even though they have a similar property I was interested in buying. Amazing! They must not need business.
We are sorry to hear of your experience with us, and we would like to investigate. Please email further detail to socialmedia@savills.com so we can look into this.
5/5
TrustpilotCompliment to Yato
Compliment to Yato! She is always responsive and responsible. Recently she and her team helped me to solve the problem with data energy and the ex-tenants efficiently. She is also attentive and reliable, giving timely reminders and useful advice. It is a pleasure to work with her.
5/5
TrustpilotPaige Ford
Paige Ford, the lovely girl was always ready to answer my many questions and available for showing the properties to rent as it was my first time renting a place and not easy to decide and we made the best decision.Shiva Alapour
Thank you for your kind words, Shiva. It was my pleasure to help you find your home.RegardsPaige
5/5
TrustpilotThe Savills team did a brilliant job…
The Savills team did a brilliant job marketing our property and getting the right people to view. Rich Brooks in particular was endlessly patient with buyer foibles and went above and beyond in delivering a high class professional service enabling us to obtain the result we wanted. Highly recommended.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotA worry free journey with exsperts that really care and have high standards
They are professional always go the extra mile. 4 star is is to low, should be 5 star. They have made the experience less stressful and i have a new home thanks to them. Alastair McNair is a top boss. Olivia showed me the flat and Ben and all staff are amazing. I highly recomend them.
5/5
TrustpilotFrom the very beginning I felt valued
From the very beginning I felt valued, I was given clear and relevant counsel, I was always aware of where we were in the process, I experienced the right balance and access to between senior and management teams
Thank you for taking the time to leave a review. We are glad to have been able to help you, and we look forward to working with you again in the future.Regards,The Savills Team
1/5
TrustpilotIt’s been 25 days since we moved out of…
It’s been 25 days since we moved out of our rental. The landlord quickly agreed to a full deposit return. Savills still has our £4K, 17 days after it was removed from the deposit scheme. DO NOT USE THIS COMPANY. They do not communicate, take responsibility or act proactively
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
5/5
TrustpilotExceptional Assistance and Support from Savills During the Purchase Process
I purchased a newly-built house through Savills in the vicinity of Solihull. Savills has been tremendously helpful and provided invaluable assistance throughout the entire purchasing process.
Hi David, we understand the charger is now being fitted by the developer, we do apologise for the delay from the developer.
5/5
TrustpilotQuite simply, everything you'd want from an Estate Agent
I have just completed my house purchase via Savills (Petworth). The service my wife and I received has been first class throughout and I'd like to thank, in particular, Daniel Clay for his professional and friendly approach throughout. Quite simply, everything you'd want from an Estate Agent.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.
1/5
TrustpilotService - 0 star
What a waste of space. Trying to transfer a lease as I want to sell my business. 6 to 7 months gone and even they haven't contacted the landlord. Excuses after excuses.
We are sorry to hear of your experience and would like to help. Please email further detail to socialmedia@savills.com so we can investigate and hopefully provide you with a resolution.
5/5
TrustpilotI enjoyed working with the Savills team…
I enjoyed working with the Savills team who were professional but friendly throughout. My apartment was eventually sold to an overseas buyer as was expected. Great Service.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotA very efficient and professional…
A very efficient and professional experience from start to finish. Any information we requested or questions we had were dealt with quickly and all of the staff we interacted with were extremely friendly and helpful.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
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Tell us what you need and we'll put you in touch. Savills Mayfair & St James?s hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
