Trusted Agent profile · Westminster

Marsh & Parsons Marylebone & Mayfair reviews in Westminster

4.3

★★★★★ Great

1,011 reviews across 2 platforms

94 Baker Street, Marylebone, London, W1U 6FZ, Westminster, W1U 6FZ

Part of Marsh & Parsons, see every office.

Marsh & Parsons's office in Westminster, at 94 Baker Street, is rated 4.3 out of 5 across 1,011 reviews on two platforms, including 181 Google reviews rated 4.7.

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4.7 / 5

181

Reviews on Google

This office

Trustpilot logo

830

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience with M&P

Very attentive and responsive experience with Edward at M&P - helped keep a potentially stressful move on track and did everything he could to make the process as straightforward as possible.

Lauren · 22 April 2024

Agent replied · 23 October 2024

Dear Lauren, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Marsh and Parsons have been very responsive and attentive during our property transactions. In particular, Paul Sulkin has provided much appreciated experience, guidance and advice in navigating the complexities of the process.

Frances · 29 March 2024

Agent replied · 25 October 2024

Dear Frances, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Marylebone and Mayfair office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Marsh and Parsons

The company is one of the most famous and very good one.Abdullah Lenghari which assisted us, made the communication between us and the landlord as smooth as possible and has managed to sort out our issues all the time.

Ylenia · 25 October 2023

Agent replied · 23 October 2024

Dear Ylenia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Great experience with Abdullah

This five star review is specifically for Abdullah, who worked to push through some contracts at very short notice. He was really helpful throughout and was happy to answer all my questions, despite the time pressures. Thanks again!

Lily · 15 November 2023

Agent replied · 23 October 2024

Dear Lily, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Abdullah will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Handling Tenancy Professionally

I am grateful to Marsh & Parsons Estate Agents, particularly to Stanislava Sebest, for managing my tenancy professionally and efficiently on a regular basis.

René · 16 August 2024

Agent replied · 23 October 2024

Dear Rene, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Daniel Leung from Marsh and Parsons has…

Daniel Leung from Marsh and Parsons has been a great manager for our property this year. He always responds promptly and is very helpful.

Bella · 13 August 2024

Agent replied · 23 October 2024

Dear Bella, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

M&P service (Tatian Rodrigues)

I was really happy with the assistance provided byTatiana​​​​ Rodrigues with communication with tenants, arranging the service for the flat and communicating back to me (landlord).

Sidorochkina · 9 July 2024

Agent replied · 23 October 2024

Dear Christina, We are glad you had a great experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Outstanding customer service from Sabina Parla and Abdullah Leghari

Sabina Parla and Abdullah Leghari have been great. Prompt, efficient and professional...excellent customer service, I'd thoroughly recommend!!

Miss · 29 November 2024

Agent replied · 25 December 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley

5/5

Trustpilot

Effecient business.

They are efficient as I expect of a business. Doing on my behalf all that is to be done. For this reason I am happy to pay for the management and letting service.

Vidur · 23 February 2024

Agent replied · 23 October 2024

Dear Vidur, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Excellent advice

Excellent advice from Baran. He was very knowledgeable and came back promptly to address my questions. Great service!

Ed · 13 November 2024

Agent replied · 25 December 2024

Dear Ed, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, lesley

5/5

Google

It was a smooth experience securing our property with Kristine's help throughout the process. Her professional commitment and communication skills are amazing. Would highly recommend service from Kristine.

Yicheng · 28 May 2024

Agent replied · 25 October 2024

Dear Yicheng, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Great service! Keep it up

I highly recommend my accountant ( believe it’s Adan) for their exceptional problem-solving abilities, clear communication, and genuine willingness to thoroughly investigate any of my queries. Their dedication has greatly eased my accounting concerns.

Enjn · 29 January 2024

Agent replied · 23 October 2024

Dear Enjn, It’s great to hear that you have had a brilliant experience with our Accounts Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Lesley, Customer Relations Team

5/5

Google

Great service and great staff. I approached them to sell my flat in Oct. They listened and acted perfectly to my requirements and had managed to sell it to a cash buyer by Nov! I was so impressed and couldn't have asked for more! Emma C there was brilliant. If only other companies I've had dealings with could be as good as them! Well done team! MM

Michael · 27 October 2018

Agent replied · 25 October 2024

Dear Michael. Thanks for your kind words! I've passed these onto the team in Marylebone. All the best, M&P

5/5

Google

We can't say enough thanks to Emma Clowes for finding the perfect property for us in Marylebone. Her local knowledge, professionalism and patience were unbeatable. We have already recommended Emma to a friend who has subsequently gone on to purchase through her and would have absolutely no hesitation in recommending her again.

Jane · 27 October 2017

5/5

Trustpilot

Great service

Great service, and very attentive staff (Abdullah Leghari). They make themselves available at various ours of the day that help alleviate any issue that may arise with the tenant. I would recommend them again and again to others,

Farhan · 18 October 2023

Agent replied · 23 October 2024

Dear Farhan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

very responsible and attentive company

very responsible and attentive company, from the first contact we were very well attended.Ollie who accompanied us at all times, very attentive, professional and careful with what was asked.thank you so much team and especially Ollie

Giovana · 6 July 2022

4/5

Trustpilot

The Personal Touch

I like the personal relationship with clients. All the agents who I have been in contact with at the Northcote Branch have been helpful. My agent has always responded to my requests and been proactive in resolving issues.

Helen · 9 October 2023

Agent replied · 23 October 2024

Dear Helen, Thank you for your kind comments regarding the Northcote team and your 4* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Derbhla Slevin

Derbhla has always during my long association with Marsh and Parsons been one ofthe most courteous and helpful persons though all the trials of tribulations of tenant/landlord coordinator cannot recommend her more highly

Janice · 25 January 2024

Agent replied · 23 October 2024

Dear Janice, Thank you for taking the time to leave a lovely review regarding Derbhla. Kind regards, Lesley, Customer Relations Team

4/5

Trustpilot

Property Management

Abdullah maintains regular communications and is always quick to respond to my emails and calls. He has resolved historical maintenance issues with minimum fuss or impact to the tenant. I feel confident that my property is good hands.

Richard · 29 September 2023

Agent replied · 23 October 2024

Dear Richard, It’s great to hear that you have had a brilliant experience with Abdullah. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Thank you Eryk​​​​ Stepniak

Eryk handled the renewal documents - which were not a straight forward process - in a professional way..He was patient in waiting for the moving in tenant to get his right to rent documents finally processed.Highly appreciated

Samir · 11 October 2023

Agent replied · 23 October 2024

Dear Samir, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team

4/5

Trustpilot

Phoebe Negueroles Estate Agent at Marsh&Parsons 2023

Phoebe Negueroles at Marsh&Parsons has been my estate agent since March 2023. Her work has been consistently conscientious and she has competently handled jobs that require problem solving as well as her regular duties.

DRAKE · 19 December 2023

Agent replied · 23 October 2024

Dear Drake, Thank you for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Property Management

I work with Jonathan Jarman-Ho and Elisabeth Ppasa and both have been excellent. Very professional and always responsive. They make life so much easier for me. A good team!

Customer · 3 April 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Marsh & Parsons were amazing

Marsh & Parsons were amazing, they managed to help us secure our dream rental property and we’re very very helpful throughout the process. I’d personally like to mention Sam and Hadaya who were very kind and friendly.

Thomas · 5 October 2023

Agent replied · 23 October 2024

Dear Thomas, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Lease renewal

They initiated early contact with our tenant and negotiated a renewal of the lease at acceptable terms to both parties. The agent was proactive and handled the process well.

Mr.Smither · 26 March 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

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