Trusted Agent profile · Westminster
★★★★★
1,012 reviews across 2 platforms
94 Baker Street, Marylebone, London, W1U 6FZ, Westminster, W1U 6FZ
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Westminster, at 94 Baker Street, is rated 4.3 out of 5 across 1,012 reviews on two platforms, including 181 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Marsh & Parsons Marylebone & Mayfair hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotJasmin is a great help
Jasmin is great, she’s been very helpful. Quick replies and always helps me with whatever query I have.
Dear Rachel, Thank you so much for your 5* review regarding your experience with Jasmin and the team. Kind regards, Lesley, Customer Relations Team
5/5
GoogleI had a very pleasant call with Charlotte on Thursday, she was very informative and helped with my list of queries !
Dear Jemimah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
TrustpilotGreat customer focus
Tor has been very supportive and professional in helping me with the renting out of my property. I highly recommend his expertise and help.
Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotTatiana has been really helpful in…
Tatiana has been really helpful in helping solve issues with our rental and getting things fixed promptly.
Dear Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotProperty Management
We are pleased with the property management support we've received from Debbie Lewis. Her responsiveness and commitment to keeping us informed as needed are greatly appreciated.
5/5
TrustpilotVictry was really great at…
Victry was really great at communicating all necessary information and was very patient and responsive which made my experience with moving much easier. Thank you
Thank you for taking the time to leave a lovely review regarding Victry. Kind regards, Lesley Alford Customer Relations Team
5/5
TrustpilotHelpful, friendly customer service
I’m in a situation where I have to relocate quickly, and Tatiana has been providing a very prompt and helpful service. It’s much appreciated!
Dear Emily, Thank you for taking the time to leave a lovely review regarding Tatiana. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotTenancy Manager Jasmin Popalzi
My Tenancy Manager Jasmin Popalzai is very professional and helpful always with fast response.
Dear Mustafa, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotAlways helpful!
Will is always helpful when any issue occurs with our letting. Would highly recommend him and the team for any tennants looking to let.
Dear Joshua, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
1/5
TrustpilotAvoid at all costs
We have been dealing with Marsh & Parsons as renters for almost two years now and they are absolutely terrible. There is no urgency for any request even if it is something important such as the heating being broken for days, they seem completely incompetent at dealing with anything and have horrible communication. Our landlords are clearly frustrated with them but I'm sure it is a hassle to change. Avoid!!!!
5/5
TrustpilotGreat service from Giles
I overpaid my rent and Giles arranged very efficiently for it to be paid back to me - thank you Giles!
Dear Sophie, Thank you for taking the time to leave a wonderful 5* review. Giles will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotDaniel has been very helpful and quick…
Daniel has been very helpful and quick with responses when dealing with my queries.
Dear Nistha, Thank you for taking the time to leave a wonderful 5* review. Daniel will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotTatiana was very helpful throughout the…
Tatiana was very helpful throughout the process of the Tenancy change of occupation and was always willing to help.
Dear MLou, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGiles has been a fantastic property…
Giles has been a fantastic property manager throughout our tenancy. Very attentive in dealing with all enquiries and issues.
5/5
TrustpilotBaran Mehmet was very helpful and…
Baran Mehmet was very helpful and responsive.
Dear Linda, Thank you for taking the time to leave a lovely review regarding Baran. Kind regards, Lesley
4/5
TrustpilotThanks Abdullah
Regarding the whole matter with my fridge, I have to say that Abdullah was great and persevered till the problem was solved In the best possible way!
Dear Paraskevi, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleI did a viewing with Louis Böttcher and it was an amazing customer service, extremely nice and honest lad.
Dear Frederick, Thank you for your kind comments regarding Louis and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Hayley
5/5
TrustpilotDerbhla Slevin was very helpful when I…
Derbhla Slevin was very helpful when I had a few issues with my property. Would use Marsh and Parsons again
Dear Sarah, Thank you for taking the time to leave a wonderful 5* review. Derbhla will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
5/5
GoogleSam! What a man! Lost for words honestly.
Dear Ajmal, Thank you for leaving a 5 star Google review. Kind regards, Asma
4/5
TrustpilotVictry Simbo
Victry Simbo, the tenancy manager, provided expert, efficient, and friendly assistance, in enabling me to renew the Landlord's Gas certificate on my property.I always appreciate good communication and in this instance it was made very easy by prompt email correspondence, quick action, and a phone call to follow up.A satisfactory experience, I am grateful for the professionalism of Victry in this matter.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleKristine from Marsh and Parsons provided an outstanding service during my apartment search. Despite not renting through the company, her dedication to understanding my needs and finding suitable options were super impressive. Kristine's professionalism, communication, and market knowledge is super impressive . I highly recommended this estate company for anyone seeking a reliable real estate agent. Good luck to her and the company !
Dear Rosieee, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with Kristine couldn’t have been any better and the team in our Marylebone and Mayfair office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley Customer Relations Team
5/5
TrustpilotEllie Hodkinson was excellent
Ellie Hodkinson was excellent. She was very efficient, took initiative to secure higher rental income and concluded the renewal agreement seamlessly
Dear Alexandros, Thank you for taking the time to rate your service with Ellie. We appreciate you posting this. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotJasmin Popalzai was incredibly…
Jasmin Popalzai was incredibly efficient and helpful.
Thank you for leaving a wonderful 5* review. Kind regards, Lesley
5/5
TrustpilotResponsive and Proactive
Phoebe is was wonderful. Always responsive, proactive and generally, great as a trusted hand for our property management.
Dear Christine, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Marsh & Parsons Marylebone & Mayfair hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
