Trusted Agent profile · Westminster

Marsh & Parsons Little Venice reviews in Westminster

4.7

★★★★★ Excellent

427 reviews across 2 platforms

35 Maida Vale, London, W9 1TP, Westminster, W9 1TP

Marsh & Parsons's office in Westminster, at 35 Maida Vale, is rated 4.7 out of 5 across 427 reviews on two platforms, including 277 Google reviews rated 4.9.

Google logo

4.9 / 5

277

Reviews on Google

This office

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150

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

Such a pleasure speaking with Shauna today. The service and attention to detail is exceptional.

Dean · 8 November 2024

Agent replied · 8 December 2024

Dear Dean, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

Ibby kulovic is a top level agent he helped me and my partner find a flat in Little Venice. If you ever need help finding a place go straight to ibby very professional and reliable.

Ilie · 24 October 2023

Agent replied · 23 October 2024

Dear Ilie, Thank you for leaving a 5* google review about your great experience with Ibby. We hope you enjoy your new home and do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

I have dealing with Kelvin for my flat purchase and he has been very helpful and very responsive to all my queries. Strongly recommend!

Samson · 26 May 2024

Agent replied · 23 October 2024

Dear Samson, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Great experience working with James Hyland - professional, friendly, responsive and has all the relevant information about the properties and the market.

Marija · 25 June 2024

Agent replied · 23 October 2024

Dear Marija, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley, Customer Relations Team

5/5

Google

I dealt with Tom Snook in this Marsh & Parsons office and found him to be incredibly friendly, helpful, professional and diligent. When I had to deal with other members of the sales team in Tom's absence they were equally pleasant to deal with. I would happily recommend them.

Jamie · 26 October 2015

5/5

Google

I had a really good experience working with Fatima from the lettings team. She understood my requirements and was super knowledgeable!

Tooba · 25 June 2024

Agent replied · 23 October 2024

Dear Tooba, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Thanks Anna, good continuation

Farid · 24 October 2021

Agent replied · 23 October 2024

Hi Farid, thank you so much for your kind review! We are delighted that you had a good experience with us. All the best, M&P

5/5

Google

~Just completed on my property in Little Venice. Nice work from all the guys in the Little Venice office getting this across the line. Pleasant and professional, I would happily endorse them.

GUY · 24 October 2023

Agent replied · 23 October 2024

Dear Guy, Thank you for leaving a Google review for our Little Venice office. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

My experience was great with Kellen at M&P. He helped me with renting and was super helpful

Iva · 25 July 2024

Agent replied · 23 October 2024

Dear Iva, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Thank you very much Paul for your excellent service! you have been very helpful and extremely thorough helping me secure my new flat.

Archie · 27 March 2024

Agent replied · 23 October 2024

Dear Archie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Little Venice office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team

5/5

Google

Would highly recommend Marsh and Parsons. With help from Will Bishop, I was able to complete my first flat purchase within 2 months. Great communications, very friendly and professional.

Chao · 24 October 2023

Agent replied · 23 October 2024

Dear Chao, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Phoebe Kappellides Is extremely…

Phoebe Kappellides Is extremely professional and very helpful

Eleni · 19 November 2025

5/5

Trustpilot

We just had a viewing with Mohammed in…

We just had a viewing with Mohammed in marsh and parsons in the Willesden branch.

Yousra · 1 September 2025

5/5

Google

Was a pleasure to work with Roy. He made such a stressful process seem so simple and seamless. Pleasure to work with the entire time.

Tanvir · 24 October 2023

Agent replied · 23 October 2024

Dear Tanvir, Thank you for your review. We take on board all feedback and appreciate you taking the time to write a 5* review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

I haven't met an agent who knows the local market better than Paul. I've had a great experience as both a buyer and a seller.

Christopher · 24 October 2023

Agent replied · 23 October 2024

Dear Christopher, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Paul, and do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Fatima provided an exceptional service, with her professional and knowledgable expertise. Highly recommended!

Tamsila · 25 June 2024

Agent replied · 23 October 2024

Dear Tamsila, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Excellent experience with both the sales and lettings team. Extremely professional and knowledgeable...nothing was too much trouble. Would recommend to everyone in the area.

Paul · 24 October 2023

Agent replied · 23 October 2024

Dear Pablo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Friendly and Welcoming

Had a great experience with Benjy, really helpful and knowledgeable. Didn’t have anything that suited me but would still recommend

Jonathan · 22 May 2025

5/5

Google

Very good experience with Kellan. He was helpful, responsive and had a good knowledge of the viewed property

Marcin · 28 November 2023

Agent replied · 23 October 2024

Dear Marcin, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Shauna found us a fantastic home and she was professional and friendly throughout the very quick process.

Irene · 23 April 2025

5/5

Google

I recently had the pleasure of making the acquaintance of Mr Birju Panchmatia while looking for accommodation in London. Upon our first contact via email, he was very polite and eloquent, and he made a client-oriented impression. For instance, he mentioned having arranged for a viewing of five properties, but he afterwards made the effort of looking up some more possibilities and we wound up seeing another two properties. During all this time, he was very sociable, asking about what me and my partner were looking for in our future property, and talking about other pleasant subjects. I got the feeling that he understood quickly what it was we wanted, and he adapted to this very well. He was able to point out the interesting features of the properties we visited, even though he had just started at the agency. He also admitted to not yet knowing the area too well, but he said that he was spending a lot of his free time to catch up on this (e.g. studying maps, walking around in the area and trying local restaurants). The day after our viewings, he followed up and called to see what my partner and me thought, and a few days later he sent an email to see how we wanted to make further arrangements. Unfortunately, by that time, we had already found another property, something I was not too eager to admit, given all his time and effort. However, he congratulated us and wished us the best of luck. All in all, I had a very nice experience with mister Panchmatia, and if my partner and me were to relocate in the future, I wouldn’t hesitate to contact him again.

Barbcas · 25 October 2016

5/5

Google

Having just assisted a client in buying a property through Marsh & Parsons, I was impressed with their speed and efficiency, which turned out to be vital to the success of this transaction. The property my client purchased is arguably on one of the most sort after streets in the area and being listed with two other reputable agents, there was already a bid in through one of the other agents when we made our offer. Despite this, Tom Snook and Rose Holden at Marsh & Parsons managed to secure the property for us and provided transparent communication throughout, until the purchase was complete.

Francesca · 26 October 2015

5/5

Google

Excellent experience. Interacted with Will Bishop - highly recommend. Responsive, honest, and polite. Hard to find.

Nicholas · 24 October 2023

Agent replied · 23 October 2024

Dear Nicholas, We really appreciate you taking the time to leave such lovely comments about Will. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Thanks to the Little Venice team

Kellan · 26 February 2024

Agent replied · 23 October 2024

Dear Kellan, Thank you for taking the time to leave a wonderful 5 star Google review. The Team will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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