Trusted Agent profile
★★★★★
57 reviews across 1 platform
19b Craven Road, London, W2 3BP, Westminster W2 3BP
Kravens's Westminster office at 19b Craven Road is rated 4.0 out of 5 across 57 reviews on 1 platform, including 57 Google reviews rated 4.0. Checked 9 October 2026.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
GoogleWe had a problem in getting a flat we viewed and the team represented us and did everything possible to help us. Laila managed to find us a flat in the same area and on same price within 4 days. That breaks the records. The customer service was excellent, professional and friendly .. just amazing. We had the chance to meet both members of the team. They were both amazing
5/5
GoogleThe best agency in Paddington! I have just finished my two years tenancy; during these two years, Kalpesh and Rashed have always been professional, honest and available, which is very reassuring when you are new in London. I highly recommended their services to anyone looking for a property in W2.
5/5
GoogleKalpesh and the team were always very prompt with communication and a pleasure to deal with.
5/5
GoogleIn one word: EXCELLENT!! I've been dealing with the team for a couple of years now for my tenancy and service was outstanding until the very last day, always exceeding my expectations. Highly recommended to anyone looking for a property in W2. @Team: Thank you so much for the excellent support over the years!
5/5
GoogleEngaged Kravens lettings services since the agency was established in 2014. They have extensive knowledge of the area, give complete professional expert service regarding: property lettings, rent reviews and lettings fees. Landlords and tenants seeking central London properties would be confident in their choice with Kravens
5/5
GoogleKravans manages several of my properties, and I am extremely satisfied with their service. I highly recommend them!
5/5
GoogleThis is the best estate agents I've ever known. They're professional, helpful and friendly. Laila found us a rental property the very day we came in to see her, when we had all but given up on finding somewhere quickly. She's brilliant and so is the manager. They both went out of their way to help us.
5/5
Googlethank you so much very good agent I’m really Happy meet them they are great stay agents
5/5
GoogleIt’s been my utmost pleasure working with Kravens. Impressive service, great location and excellent team. The team was very responsive, attentive, and professional. Thank you for all your help!
5/5
GoogleWhen the property where I have lived was sold, Kravens agency started to take care of it. In few months, the house improved enhancing furniture, keeping a good maintenance and implementing safety standards. More importantly, Laila offered a brilliant customer service, always lovely, professional and friendly.
5/5
GoogleFriendly and reliable. Nice and friendly team. I would recommend them as trustworthy state agents.
5/5
GoogleKind and professional employees made the normally frustrating experience of finding a rental quite smooth.
1/5
GoogleJust terrible. I am super disappointed with their service. They tried to charge us for taking things from the flat when it's them who removed those things at the beginning of the tenancy. Totally unprofessional. I would never recommend them.
1/5
GoogleVery poor communication and professionalism from Rashed Elahi as the landlord had already accepted an offer on the flat we were enquiring. I would not recommend this letting agency.
1/5
GoogleVery poor communication and professionalism from Rashed Elahi as the landlord had already accepted an offer on the flat we were enquiring. I would not recommend this letting agency.
5/5
GoogleGreat agency to deal with! Successfully completed on the sale of my property, transaction was really smooth thanks to the team at Kravens. 5 stars all the way!PositiveResponsiveness, Professionalism
5/5
GoogleWe had been with other agencies who had dragged their feet finding a place but Laila at Kraven's was able to find us just what we wanted within a week. Brilliant service and we couldn't recommend them enough!!
1/5
GoogleVery poor communication and professionalism from Rashed Elahi as the landlord had already accepted an offer on the flat we were enquiring. I would not recommend this letting agency.
1/5
GoogleVery poor communication and professionalism from Rashed Elahi as the landlord had already accepted an offer on the flat we were enquiring. I would not recommend this letting agency.
5/5
GoogleExperienced them as a tenant - they sorted several small problems in the flat we were living in at a moment's notice. Top marksPositiveResponsiveness, Professionalism
5/5
GoogleEngaged and friendly agents, have renewed tenancy with them a couple of times. Promptly responded to any queries and issues.
5/5
GoogleOne of the best estate agents I have ever dealt with. All staff have been very professional, yet friendly and everything sorted out promptly. I highly recommend.
5/5
GoogleThe best estate agency I have ever dealt with! Great stuffs, very friendly and professional. I highly recommend!
5/5
GoogleEveryone I interacted with was very respectful, sweet and polite! The lettings process was handled extremely smoothly and professionally - definitely recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kravens's Westminster office has 57 reviews across 1 platform: 57 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Kravens is rated 4.0 out of 5 across all 57 reviews, and 4.0 out of 5 on Google from 57 reviews, checked 9 October 2026.
Kravens, 19b Craven Road, London, W2 3BP, Westminster W2 3BP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.