Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI used Knight Frank to sell my father's flat in Marylebone. I interviewed three companies and was the most impressed with Ali Matthews and Daniel Sugarman at Knight Frank. It took awhile to sell my father's flat, but not because of Knight Frank. They worked really hard to sell the flat and were excellent communicators throughout. I started with Ali as my first contact. She was just the right combination of shrewd and savvy (what you want in an estate agent) without verging on ruthless and unscrupulous (which one can find in the industry). We remained on the same wavelength through quite a few ups and downs in offers and withdrawals. Then, when Ali went on maternity leave, she handed over to Daniel who was also excellent. Daniel was always positive and empathic without being unrealistic. He was a delight to work with and constantly updating me without me having to chase. I would highly recommend Knight Frank and those two negotiators in particular.
Lucy · 27 October 2020
★★★★★ 5/5
TrustpilotA good renewal experience
re: Renewal of tenancy. Vinnie from Renewals has been very helpful, efficient and pleasant to deal with.
Alenka · 25 March 2024
Agent replied · 25 October 2024
Dear Alenka,Thank you for the kind words.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotMaya Johnny - Superb Property Manager
Maya Johnny - superb property manager. Maya is a pleasure to deal with and is extremely professional and hard-working to resolve all matters to the best outcome as quickly as possible. We are very pleased to have Maya as our management point of contact at Knight Frank.
Roger · 14 January 2021
Agent replied · 25 October 2024
Thank you for taking the time to write such a lovely review, it is always a pleasure working with you.Please let us know if you need any further assistance in the future.Kind regards,Maya
★★★★★ 5/5
TrustpilotI was fortunate to deal with Charlotte…
I was fortunate to deal with Charlotte Maclean on the rental of my property over the past 4 years. She has been truly a professional and handled my flat and the tenant like clock work; always considering the needs of both parties to make sure a smooth and fair arrangement is made. Truely grateful. Highly recommended.
Hirbod · 3 September 2024
Agent replied · 25 October 2024
Dear Hirbod, Thank you so much for your very kind words. It's always a pleasure to work with you. Please don’t hesitate to contact me should you require anything else.All the best,Charlotte
★★★★★ 5/5
TrustpilotJason Nwimo was an excellent letting…
Jason Nwimo was an excellent letting agent and made the process very smooth for us!
Georgia · 1 May 2024
Agent replied · 25 October 2024
Hi Georgia,Thank you for taking the time to leave such a positive review! I'm delighted that I was able to assist hereWishing you all the best in future.Kind Regards,Jason
★★★★★ 5/5
TrustpilotPhillip Dunn is a great property manager
Phillip Dunn was an excellent property manager, who always went the extra mile to help us out.
Ciaran · 21 March 2024
Agent replied · 25 October 2024
Thank you Ciaran, I really appreciate your kind words. It has been a pleasure to be trusted to look after your property. Kind regards,Phillip
★★★★★ 5/5
TrustpilotMany thanks to Allan Mc Sween
Many thanks to Allan Mc Sween who has been helping me all the time. Always with patience and tryng to help.
Pablo · 25 December 2023
Agent replied · 25 October 2024
Thank you for the positive review. I am thrilled that you are settling into your new home, and I’m always happy to help.Best wishes,Allan
★★★★★ 5/5
TrustpilotGreat experience
Knight Frank and Ehteshaam has been incredibly responsive to our queries. He's making our experience great!
Jonny · 9 April 2024
Agent replied · 25 October 2024
Thank you very much for your glowing review Jonny and I am glad I could of be assistance. Please do not hesitate to reach out should you have any queries in the future.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotSummer White has been outstandingly…
Summer White has been outstandingly helpful in the rental of my home
J · 21 June 2024
Agent replied · 25 October 2024
Thank you so much for your kind words! If you need any more assistance or have any further questions, don't hesitate to ask. Best of luck with everything. Best wishesSummer
★★★★★ 5/5
TrustpilotGeorge Pratt is an amazing estate agent…
George Pratt is an amazing estate agent who helped us navigate a tricky purchase very well. Excellent service and highly recommended!
Kalim · 21 December 2023
Agent replied · 25 October 2024
Dear Kalim, Thank you for your kind words, I hope you and your family are enjoying your new home. Kind regards, George
★★★★★ 5/5
TrustpilotEmma has looked after our property for…
Emma has looked after our property for many years and has always been prompt and solution-oriented. Thanks Emma!
Jill · 17 February 2024
Agent replied · 25 October 2024
Thank you for your lovely review, it has been a pleasure to work closely with you and manage your apartment!Best wishes, Emma
★★★★★ 5/5
TrustpilotKnight Frank continue to do a great job…
Knight Frank continue to do a great job in managing a rental property for me. I have used their services for close to 15 years which speaks for itself! I would call out brilliant recent customer support from Liv Cross, Wendy Gilchrist and not forgetting Marie Wale, Partner in charge of Knight Frank, Wapping office.
Alex · 8 September 2024
Agent replied · 25 October 2024
Dear Alex, Thank you very much for the kind feedback. It has been our pleasure assisting you over the last 15 years and we look forward to helping you with any needs in the future. All the best,Liv, Wendy and Marie
★★★★★ 5/5
GoogleDaniel has been very professional and helpful throughout the process. I'm the architect for a very good client in Italy and we had to be very fast and efficient to purchase the property. Daniel has been the perfect agent to deal with. Well done, Daniel!! We'll make more business together
Mario · 28 October 2019
Agent replied · 26 October 2024
Thanks so much for your feedback. It was a pleasure to work with you Mario and look forward to working with you again soon.
★★★★★ 5/5
TrustpilotBrigette Bulan: tenacious, skilled problem solver
Brigette Bulan is a very skilled and tenacious Knight Frank account manager. She is an excellent listener and problem solver. She updates the clients in real time until any outstanding issue is resolved. Direct, courteous and efficient.
GL · 25 July 2022
Agent replied · 25 October 2024
Dear GoranThank you for your kind words and your patience throughout the renewals process. It was my pleasure to assist you and I look forward to working with you again soon.Kind regardsBrigette
★★★★★ 5/5
TrustpilotExcellent
A real pleasure to deal with. Felt really comfortable working with Clare and Fiennes. Always going above and beyond and keeping us informed from their side at every step of the way. Also very accommodating of our needs when things got difficult. Having bought and sold a few properties, it's very clear that Knight Frank are the real deal. Professional to the end.
Danny · 11 April 2024
Agent replied · 25 October 2024
Thank you so much for your kind words, it was our pleasure and we hope you are very happy in your new home.
★★★★★ 5/5
TrustpilotMy appreciation to a true professional.
I am so happy that Edwin Chan is tasked to take charge of our tax account. Not only he is reliable but he’s well versed and very accommodating. I am assured that my affairs are in his good hands at all times. Thank you Edwin.
Lee · 22 March 2021
Agent replied · 25 October 2024
Dear Mrs TehThank you very much for your wonderful feedback.It has been a pleasure assisting you and Mr Teh on all the UK tax related matters. Please do not hesitate to contact me any time.Kind regardsEdwin
★★★★★ 5/5
TrustpilotJocelyn was excellent
Jocelyn was excellent, responded to my queries promptly and provided an effective solution.
G · 15 May 2024
Agent replied · 25 October 2024
Thank you very much for your kind words, Gaurav. I will continue to provide you with the same standard of service. If you have any questions, please do not hesitate to reach out. Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotKnight Frank have been letting my apartment…
Knight Frank have been letting my apartment for me which is situated at Royal Docks, Canary Wharf. I have had nothing but excellent service for the duration of 17 years I have been with them. And just recently Ahteshaam Ahmed in the accounts department has been most helpful and polite with my request.
Terry · 27 September 2024
Agent replied · 25 October 2024
Thank you for your lovely review and for trusting us with your apartment for 17 years! I am really glad I could assist you and that you have had a great experience with our team. We appreciate your continued trust and look forward to supporting you in the future.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotEllie was super helpful and…
Ellie was super helpful and professional while helping me. I was very satisfied
Nourhan · 10 May 2024
Agent replied · 25 October 2024
Thank you so much for the feedback Nourhan, it was lovely meeting you.Wishing you the best, Ellie
★★★★★ 5/5
TrustpilotI wanted to express my appreciation for Amy Pritchard
I wanted to express my appreciation for the excellent service provided by Knight Frank, particularly by Amy Pritchard in the Super Prime Letting team. I was very impressed with her professionalism and the ease of communication via phone, email, and text.Amy's quick responses and dedication to providing outstanding service made the process seamless and efficient.Thank you for the exceptional experience.
Rehab · 28 May 2024
Agent replied · 25 October 2024
Thank you for your kind review Rehab, it was a pleasure working with you! I very much hope to assist you again in the future. Best wishes, Amy Pritchard
★★★★★ 5/5
TrustpilotJamie and the team went out of their…
Jamie and the team went out of their way to try to find me the right tenant.
Susan · 19 February 2024
Agent replied · 25 October 2024
Many thanks for the review, it has been a pleasure to work with you Susan. I wish you all the best. Jamie
★★★★★ 5/5
TrustpilotA brilliant team during a difficult chain
We had an excellent experience with Knight Frank throughout the purchase.
Wendy · 21 September 2026
★★★★★ 5/5
TrustpilotExcellent service from Knight Frank
We have been so pleased with the way Knight Frank have handled the successful sale of our house. We have been informed at all stages of the procedure promptly and professionally. When in need of advice, issues have been discussed accordingly to our satisfaction. All the staff involved in our sale were courteous, helpful, knowledgeable, and efficient; we are very pleased with the service.
Richard · 8 March 2024
Agent replied · 25 October 2024
Thank you so much for your kind words. We’re all so pleased with the successful sale and wish you all the best with your move.
★★★★★ 5/5
TrustpilotBrigette from Renewals
Brigette from Renewals was incredibly helpful, responsive, and professional throughout the entire process. I negotiated my offer and she was always there!
Maja · 23 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
