5/5
Terry was excellent!
We didn't know the area at all so Terry Ellingham took time to show us a range of areas and types of property. He was very generous with his time and was always responsive, his advice was straightforward and fair.
Trusted Agent profile · Westminster
★★★★★
2,021 reviews across 2 platforms
136 Baker Street, London, W1U 6UD, Westminster, W1U 6UD
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 136 Baker Street, is rated 4.4 out of 5 across 2,021 reviews on two platforms, including 253 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
Terry was excellent!
We didn't know the area at all so Terry Ellingham took time to show us a range of areas and types of property. He was very generous with his time and was always responsive, his advice was straightforward and fair.
5/5
KFH Crystal Palace branch letting and management
KFH Crystal Palace branch have let and managed our property for several years. We have been pleased with the quality of service and the responsiveness of the people involved in different aspects of the letting and management process. We have found their charges competitive and the financial aspects, including clear monthly statements, are transparent. We have had no reason to consider alternative agents.
5/5
Great selling experience!
The team at KFH (we worked mostly with Joe and Che) were extremely conscientious and thorough, and helped us navigate every aspect of the sale. Communication was great and they were always available to give sound advice. Would happily recommend!
5/5
Mortgage application
The mortgage team at Kinleigh Folkard & Hayward were more than a pleasure to deal with from start to finish. They took me through each step explaining and advising me as we went. It made the whole mortgage experience feel a lot more manageable.
1/5
Never contact this agency!!
Never contact this agency!!! After filling out the questionnaire and providing all the documents, the rent is refused and the deposit is not returned!!!
5/5
The lettings team at Peckham are wonderful!
The lettings team at Peckham are professional, personable, kind, courteous and genuinely a lovely group. Andy's efficiency and guidance has been helpful and professional. Paul, Clement and Ivan are such lovely guys who show genuine interest and concern about their clients needs, both landlords and tenants. Thank you to the Peckham team.
4/5
KFH were helpful and professional…
KFH were helpful and professional throughout the process of selling my flat. The flat took time to sell due to the changing financial circumstances experienced in 2023. KFH were always ready with new potential buyers and supported me during anxious moments.
4/5
KFH are friendly and professional
We sold our house through KFH with a minimum of fuss.Their valuation and selling process was realistic and professional.We would use KFH again.
1/5
It’s been hell dealing with the agency…
It’s been hell dealing with the agency by the end of tenancy. They are not really tenant friendly. They side more with the landlords, and if you get a bad none responsive landlord you just have to deal with it. They are thief of your money and trust
2/5
Working for landlords not tenants
Working for landlords not tenants. Extremely pushy, got us to make unnecessary compromises for the landlord wherever possible, encourage rent bidding, rushed us into handing over money, resistant to making repairs to the house before moving in.Our agent was Francesca Ottley. Would never work with her again.
5/5
I was well supported from start to finish.
Communication was great from start to completion, I knew what to expect and was guided along the way. Moving home is stressful but the support I received helped process run smoothly.
5/5
We couldn’t have been happier with our…
We couldn’t have been happier with our experience purchasing our house through KFH. Stephen at the East Dulwich office was incredibly helpful throughout the experience, he was attentive, proactive and understanding. He always went above and beyond to make sure the experience was as smooth as it could be.
5/5
Had the most amazing experience being…
Had the most amazing experience being looked after by Sawan and Sharon on my remortgage process. Will definitely be contacting them again on my future mortgages.
5/5
Looking for a flat during the pandemic and from a different country seemed impossible at first, but at KFH they made it really easy, they were patient with all my questions and did everything in their hand to help me move in at my desired date even though the time we had for all the paperwork was limited. Thank you for everything!PositiveResponsiveness, Professionalism
5/5
I have been looking at properties in…
I have been looking at properties in beckenham and had lily elvery helping me.She is a asset to the company so very helpful and would highly reccomend using her to help you find a property.Thanks so much lily i will recommend you and your company to others.
5/5
Helpful and professional
Fantastic experience working with Sawan, Sharon and Ravi. The team are very helpful and always willing to make time to have a meeting to discuss the deals available. Really good communication and organised.
5/5
Not having moved in over 40 years we…
Not having moved in over 40 years we found KFH extremely patient with us. They guided us through the whole process of buying and selling a property. The staff were friendly and considerate.
5/5
Really enjoyed working with KFH
Really enjoyed working with KFH. They always had the most up to date information on our transaction sometimes even before we knew. Would use them again.
1/5
These guys are bullies…
These guys are bullies…. They are trying to extract money from an honest tenant to cover the costs they incurred due to internal mistakes. They just keep increasing the amount demanded without adequately answering simple enquiries…very unfair
5/5
Sold within a month
Picked up our property from another agent, after 6 months and two sales falling through. Within a month it was sold, at a considerably higher price than the previous two occasions.
5/5
The whole experience with KFH was first…
The whole experience with KFH was first Class . They did what they promised …Efficient management , superb sales team , good at executing and closing The whole experience of Selling or buying a house is stressful and they take it away !
5/5
The whole process (which involved the…Letting of Flat
The whole process (which involved the letting of our flat) went very smoothly, which could have been a lot different as the letting fell within the Christmas period. To date we are very impressed with the systems in place and staff commitment and would have no hesitation recommending this company - a professional & helpful team (KFH, Lordship Lane, East Dulwich)
5/5
Very helpful over an extended period
Maintained momentum and energy in pushing a sale through over a particularly long process (6 months) with multiple hiccups. Agent leading it (Lucy) was great and always helpful. I think without KfH's efforts the sale would have likely fallen through.
5/5
Ludovico Sigala is helping me to find a flat and he is really dedicated in his work! I feel like im in good hands!
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