5/5
Charlotte Christie is a very capable…
Charlotte Christie is a very capable agent who helped us greatly with the navigation process of buying our first home
Trusted Agent profile · Westminster
★★★★★
2,022 reviews across 2 platforms
136 Baker Street, London, W1U 6UD, Westminster, W1U 6UD
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 136 Baker Street, is rated 4.4 out of 5 across 2,022 reviews on two platforms, including 253 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
Charlotte Christie is a very capable…
Charlotte Christie is a very capable agent who helped us greatly with the navigation process of buying our first home
5/5
Professional and great team work
We found that all at the Dulwich office dealt with us in a professional way . They showed potential buyers around our property after spending alot of time with us to get to know us and the property . We were provided with feedback after all viewings . They gave us an excellent service would highly recommend .
4/5
Great communication, check fees
KFH we’re easy to get hold of and were great at communication throughout the transaction. The agent was really helpful acting as the liaison between the different parties and helped make it a smooth process. I didn’t quite get the price that was first suggested at the valuation, so felt like I ended up paying more in fees as they gave me a fixed rate rather than a % fee of the sale price. Something to consider at the outset.
4/5
Sarah and the team in Brook Green
Sarah and the team in Brook Green, including Rob and Francesca worked hard to achieve the sale of my flat in Olympia/West Kensington. Thanks!
5/5
Excellent
Sophie was very helpful and professional. Overall an excellent service.
5/5
Their putney team headed by Rohan is…
Their putney team headed by Rohan is very active who started giving me offers for my property in few hours of coming in market.
5/5
Stress free sale available …
Just wanted to say that if you are lucky enough to have Mihai Stanciu looking after your sale or purchase then you will be in safe hands. From the start he managed the whole process professionally and enthusiastically and kept us updated every step of the way. He was conscientious reliable and trustworthy and made the whole experience less fretful than we had expected. We would definitely recommend KFH as your home move expert based on the excellent service we received from Mihai. SH & KMW
5/5
I have received excellent service
I have received excellent service, everything with great detail, speed and facilities so that I had everything at hand. Thank you Very much Ottavia
5/5
Chiswick branch is amazing
Chiswick branch is amazing, Craig was so helpful.
5/5
Sawan was knowledgeable and helpful and…
Sawan was knowledgeable and helpful and helped us organise our mortgage for our house purchase. Would recommend to others and would definitely use again in the future.
1/5
Terrible Terrible experience as a…
Terrible Terrible experience as a responsible Landlord.Payments are made late, they hold on to rent for 5 days once received from the Tenants before paying to the Landlord.Incompetent Lazy service with an attitude of once your signed up we don't care. A whole team of people not willing to provide any resemblance of a service on the lettings side. Over 3k charged in lettings fee whilst providing a minimal responsive efficient service.The option of providing no stars is not provided.
5/5
Lucas Matta - Amazing
Lucas Matta - what a hero! He has been extremely helpful with my mortgage over the past 2 years! Will always use his services going forward. Highly recommend anyone who isn't the most clued up with all of the finer details. Attention to details is second to none! Thanks again Lucas!
5/5
Very easy & almost enjoyable lettings process!
Rukshana was nothing short of amazing in her support in our letting process. From the initial viewing to my infinite follow-up emails, she was informative and prompt. Thank you!
5/5
Josh Collins was brilliant
Josh Collins was brilliant, supporting us through the sale and speeding up the process where required, would definitely recommend!
5/5
Myles was lovely
Myles was lovely, provided me with all the information I needed, was a great experience
5/5
SUPERB SERVICE
The sales manager Hannah was superb at every level of the transaction.She was very helpful and was always on hand to sort out any issues.Would recommend highly
5/5
Mortgage
Sawan was great, very responsive and knowledgable.
1/5
Service level very poor
Service level very poor. Since we signed up with KFH in Oct 2022, we had several changes with property managers, on average every two months. Furthermore, there seems to be no proper hand over from the one to other.Worse to come, KFH lost the spare keys and is delaying the replacement by requesting that the landlord pays for the replacement of the FOB. How bad can this get!?
5/5
Keith was instrumental in finding us…
Keith was instrumental in finding us the perfect apartment. His efficiency and dedication made the process seamless. Highly recommend!
5/5
Calm, composed and professional
Michael was professional, calm and charming throughout. The site went through some rough patches but he never lost his composure. Michael is at the Peckham Rye branch.
5/5
Trustworthy
Max and his team did a fantastic job throughout. They gave direct and honest advice, which is rarely something you can say about an agent. Would highly recommend them.
5/5
Hammersmith office: Best experience I’ve had with a letting…
Best experience I’ve had with a letting agent in 10 years. Special thanks to Roy who delivered a service well beyond my expectations!
5/5
Very helpful
Very helpful, friendly, professional and efficient branch, especially Alistair and Lucille.
5/5
Lucas was outstanding
We can't speak highly enough about Lucas at KFH. He was so calm and clear about everything and as first time buyers his consistent transparency and attention to detail made a feel confident and reassured. Our mortgage has been approved and his communication through out has been brilliant.
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