Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotQuick & efficient service from KFH
Tyrone at KFH was amazingly quick and efficient in getting my property on the market … indeed I could hardly believe that within two days of deciding to sell, the photographs , measurements, details and energy certificate etc etc had all been seen to and i was up and running! And I was impressed with the fact that he & the whole team took my personal circumstances into consideration at all times - they were all very friendly and calm and did not push me to sell before I was ready . It was also helpful to feel that my own views mattered and that I was actually listened to.
Snow · 11 May 2024
★★★★★ 4/5
TrustpilotThoroughly recommend
We recently completed our purchase with KFH Sydenham and would highly recommend their services. Siobhan and the team were great throughout: very accommodating, excellent communication and we couldn't be happier with how things went.
Alex · 1 April 2024
★★★★★ 5/5
TrustpilotThey are always available when for a call
They are always available for a call and reply to emails in a short time.
They are willing to explain patiently any information and to discuss all the choices and get through the process step by step.
Amira · 24 November 2025
★★★★★ 5/5
GoogleAlix at KFH was extremely helpful throughout the entire process. She was very accommodating and helpful when it came to the online viewing. Throughout the rest of the process (offer, contracts and finalising everything) she was again always willing to help and made everything smooth. Could not recommend Alix and KFH Marylebone enough.
Edouard · 24 October 2022
★★★★★ 3/5
TrustpilotKaren Rawlings of Surrey Quay has been…
Karen Rawlings of Surrey Quay has been excellent including helping sort various tenancy difficulties. But much else about KFH is less good - little action,confusing depts. Little help.
Paul · 20 July 2024
★★★★★ 5/5
GoogleDefinitely recommend KFH for anyone looking to rent flats. Kerim was very professional and very attentive to our needs when it came to which flats we viewed. He was very quick and efficient putting our offer forward to the landlord and in subsequent dealings, and the whole process was very smooth. I knew I could count on Kerim for any queries, he is always happy to help. Thank you KFH!
Zoe · 25 October 2018
★★★★★ 5/5
TrustpilotIt was a very nice experience with this…
It was a very nice experience with this company specially with one of the employees there he’s name is Peter.He was working hard to help to find a flat with a good quality and good price.Thank you Peter and your team.Hisham
Hisham · 25 October 2023
★★★★★ 5/5
TrustpilotGood mortgage broker (first time, leasehold)
I used Kevin Hurley as my mortgage broker (separate to my estate agent). As a first time buyer he was super helpful and broke it all down for me, and I rarely had to chase. would recommend
Camilla · 23 November 2025
★★★★★ 5/5
Trustpilotexcellent mortgage broker service
Lucas was brilliant as my mortgage advisor, he was always on hand via email or phone for queries, and he was really transparent with feedback, information and requirements.
Priya · 19 July 2024
★★★★★ 5/5
TrustpilotSawan was a huge help
Sawan was a huge help, knowledgeable and experienced, with excellent advice throughout. He was patient and good-humoured and made what can be a daunting process smooth and easy to understand.
S · 11 June 2024
★★★★★ 5/5
TrustpilotOmar was very professional & helpful in…
Omar was very professional & helpful in assisting me finding a rental property. He made the process less stressful by explaining everything clearly, & assured all was well when I moved in. Fantastic customer service & would recommend this branch.
Angela · 15 November 2023
★★★★★ 5/5
TrustpilotSolid Mortgage Brokers
I worked with Lucas Matta at KFH Finance who was fantastic in supporting my application! Great attention to detail and really responsive.
Sam · 23 October 2024
★★★★★ 5/5
TrustpilotDimitri was wonderful
Dimitri was wonderful! He helped us through the whole process and made it stress-free and enjoyable. We could not be happier with our experience.
Devon · 20 September 2024
★★★★★ 5/5
TrustpilotLucas was great
Would recommend Lucas' mortgage advice. He helped me through the process - very professional, helpful, and drove the sale through as quickly as he could.
Josh · 4 September 2024
★★★★★ 5/5
TrustpilotGreat service from Sawan
Great service from Sawan Sawan was absolutely brilliant at helping me through the remortgaging process & made the whole process significantly less daunting in the current economic climate! I'm thrilled with the deal I've been able to secure, and would highly recommend his services.
Lucy · 31 July 2023
★★★★★ 4/5
GoogleEspecially Audrey is a very dedicated and invested person for anyone searching a flat in Marylebone.
Valérie · 16 January 2025
★★★★★ 5/5
TrustpilotVery Professional
Very efficient Very thoroughVery well organised Knowledgeable staffHead of Lettings, Laura Timmings at the Holland Park Branch (moving soon to Notting Hill pemises) found us a very good tenant and executed all the necessary steps in a timely manner- a very professional approach and always available on the phone for any queries or issues that need sorting.Will always reply to messages left.Very good service overall and always finds quality tenants Dines Shah
Versha · 18 September 2024
★★★★★ 1/5
TrustpilotAgreed an apoitment and they simply did…
Agreed an apoitment and they simply did NOT turn up very dissapointing
Jag · 13 June 2026
★★★★★ 5/5
GoogleExcellent agency, attentive service, and they have many options to choose from. Special shoutout to Audrey for the help getting a flat that I liked!
Diego · 24 August 2024
★★★★★ 5/5
GoogleMohsen at KFH Marylebone has been amazing in helping me secure my first home. Within two days the preliminary steps were completed and in less than two months the contracts exchanged. He was always available to discuss any of my concerns over the phone providing great advice the whole time. Highly recommend!
Nika · 24 October 2022
★★★★★ 5/5
GoogleI highly recommend KFH, I did a lot of research and KFH was by far the agency with the best properties and prices. Thanks to Devi that found me the perfect flat, making possible all my requirements for my budget. I'm really very thankful for Devi and KFH, I felt in good hands from the first viewing until the end of the letting process, I couldn't be more happy!
Wagner · 25 October 2018
★★★★★ 2/5
TrustpilotI feel a bit bullied into completing…
I feel a bit bullied into completing this evaluation and would rather not have completed it. Our experience of KFH was very mixed and I doubt if we would recommend them. You overpriced our house by over £100,000 at the start of the selling process. Thereafter it was quite difficult to get up to date information about how the house was faring. But individual members of staff were friendly.
Alastair · 26 October 2024
★★★★★ 5/5
TrustpilotKFH - mortgage services - top notch
We used KFH for our mortgage and this year re-mortgage. We worked with Med Moroglu and Heather Froment Jones and they have been a fantastic team: pro-active, responsive, super helpful and polite. We will def reach out to them in the future.
CPB · 4 September 2023
★★★★★ 5/5
GoogleValentina and Audrey went above and beyond, working overtime over 24 hours (from the viewing to lease signing) when my flatmates and I were in a difficult situation. We signed an amazing place in just one day because of them
Nathaniel · 24 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
