1/5
TrustpilotThe senior management are capable
The senior management are capable, but I was not impressed with junior staff. There was a failure to adequately follow up and I don’t believe the sellers interests are prioritised.
Trusted Agent profile · Westminster
Kinleigh Folkard & Hayward Bayswater Sales reviews in Westminster
★★★★★
1,817 reviews across 2 platforms
186 Queensway, London, W2 6LY, Westminster, W2 6LY
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 186 Queensway, is rated 4.4 out of 5 across 1,817 reviews on two platforms, including 295 Google reviews rated 4.8. See how it compares with other estate agents in Westminster.
Reviews
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleA huge thank you to KFH and Tom’s help to rent out our flat in Notting Hill. Tom and his team worked very efficiently and managed to find us good tenants within 2 weeks where many other agencies struggles for months. Therefore I highely recommend Tom and KFH for their amazing work!
5/5
TrustpilotSteve and Jeremy - the best!
My girlfriend and I are in the process of moving into a new flat for rent this summer and we’ve had the best experience working with the two gents at KFH, Steve and Jeremy. They’ve been incredibly helpful in assisting us through the (sometimes) difficult rent search, both as great communicators and simply good people. Thanks again for all the help thus far!Cheers boys,Luke
3/5
TrustpilotGood catchment and largerenting Ashbourne branding that…
Good catchment and large branding that brings a variety of clients but that’s about it. Too many young uncommitted people with not much life experience or sense of duty other than what they have been told to do. Would probably look for a smaller agency next time that focuses on the logistics and customer care rather than a wham bam thank you mam type of approach
5/5
TrustpilotExcellent service
I have just renewed the tenancy contract with the tenant that KFH found for my flat last year. In fact I have stayed with KFH for a few years because of the service they have offered me. Throughout this period they have been very professional sending me info on the latest official requirements & reminders. I recommend them highly.
5/5
TrustpilotGreat communication and responsiveness
Great communication and responsiveness. Process was well managed end-to-end. Fully recommend working with KFH.
5/5
TrustpilotCharlotte Christie is a very capable…
Charlotte Christie is a very capable agent who helped us greatly with the navigation process of buying our first home
5/5
TrustpilotMyles was absolutely amazing
Myles was absolutely amazing, he had all the answer for my questions I was very impressed.
5/5
TrustpilotProfessional and great team work
We found that all at the Dulwich office dealt with us in a professional way . They showed potential buyers around our property after spending alot of time with us to get to know us and the property . We were provided with feedback after all viewings . They gave us an excellent service would highly recommend .
5/5
GoogleMegan was absolutely amazing! We found our apartment on day 1, even though I had arrived from South Africa to view properties for a week. She knew exactly what I wanted after showing me a few places. It felt like I was traveling around with a friend rather than agent. Brilliant experience. Thanks
4/5
TrustpilotSarah and the team in Brook Green
Sarah and the team in Brook Green, including Rob and Francesca worked hard to achieve the sale of my flat in Olympia/West Kensington. Thanks!
5/5
GoogleSpecial thanks to Adam and Gemma! Great agency with really professional staff. Adam was so helpful the entire way, always kept me informed/updated throughout the whole process and was so kind! I'm so grateful for this agency helping me find my new flat. I highly recommend KFH Bayswater.
5/5
TrustpilotExcellent
Sophie was very helpful and professional. Overall an excellent service.
5/5
TrustpilotTheir putney team headed by Rohan is…
Their putney team headed by Rohan is very active who started giving me offers for my property in few hours of coming in market.
5/5
TrustpilotI have received excellent service
I have received excellent service, everything with great detail, speed and facilities so that I had everything at hand. Thank you Very much Ottavia
5/5
TrustpilotChiswick branch is amazing
Chiswick branch is amazing, Craig was so helpful.
5/5
TrustpilotSawan was knowledgeable and helpful and…
Sawan was knowledgeable and helpful and helped us organise our mortgage for our house purchase. Would recommend to others and would definitely use again in the future.
5/5
GoogleMimi did a wonderful job selling my flat. She was diligent, made sure she understood what made it special and very respectful of the property while doing viewings. Once sold she worked hard to ensure the transaction completed quickly. Would highly recommend!
5/5
GoogleWe had a great experience with KFH. Olly was hugely professional from start to finish - we now have an amazing property largely thanks to his efforts. I strongly recommend Olly and KFH for anyone looking to buy in the Bayswater area.PositiveResponsiveness, Professionalism
5/5
TrustpilotJosh Collins was brilliant
Josh Collins was brilliant, supporting us through the sale and speeding up the process where required, would definitely recommend!
5/5
TrustpilotVery easy & almost enjoyable lettings process!
Rukshana was nothing short of amazing in her support in our letting process. From the initial viewing to my infinite follow-up emails, she was informative and prompt. Thank you!
5/5
TrustpilotMyles was lovely
Myles was lovely, provided me with all the information I needed, was a great experience
5/5
TrustpilotSUPERB SERVICE
The sales manager Hannah was superb at every level of the transaction.She was very helpful and was always on hand to sort out any issues.Would recommend highly
1/5
TrustpilotService level very poor
Service level very poor. Since we signed up with KFH in Oct 2022, we had several changes with property managers, on average every two months. Furthermore, there seems to be no proper hand over from the one to other.Worse to come, KFH lost the spare keys and is delaying the replacement by requesting that the landlord pays for the replacement of the FOB. How bad can this get!?
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