Trusted Agent profile · Westminster

Kinleigh Folkard & Hayward Bayswater Sales reviews in Westminster

4.4

★★★★★ Great

1,814 reviews across 2 platforms

186 Queensway, London, W2 6LY, Westminster, W2 6LY

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Kinleigh Folkard & Hayward's office in Westminster, at 186 Queensway, is rated 4.4 out of 5 across 1,814 reviews on two platforms, including 295 Google reviews rated 4.8.

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4.8 / 5

295

Reviews on Google

This office

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1,519

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

4/5

Trustpilot

I would have given a 5 star rating if…

I would have given a 5 star rating if only the South Kensington office was involved in the recent renewal, because they are excellent and always have been. But I think it was a mistake for KFH to form a separate "renewals" department located in Wimbledon. In my mind this caused a duplication of efforts and and is inefficient, in that it takes the management and local intelligence away from the "front line", and necessitates the landlord to deal with two different KFH departments. That is why I gave only a "4 star" rating to KFH as a whole.

Mr · 24 November 2021

5/5

Trustpilot

Sawan Shah - Best mortgage broker ever!!

My wife and I used this service to obtain a mortgage, and we were assisted by Sawan Shah. Sawan is truly a professional and kind person, very patient in explaining each step to us in a way that we could easily understand. But most importantly, he did his job efficiently, and we successfully completed our search for a lender. Thank you very much, Sawan!!

Vincenzo · 2 August 2023

5/5

Google

Ricco is one of the best agents I have ever had the pleasure of dealing with. He is very professional, proactive and was always committed to doing a great job for me. He went above and beyond in every way possible. Anytime I needed anything he responded straight away and in first class fashion. He managed to find me two great tenants in record time and I am incredibly grateful for his service. Ricco, I hope to work with you again very soon.

Mathew · 25 October 2021

5/5

Google

Excellent service from these guys on Paul’s team. We had what seemed like a tricky flat to sell in a tumultuous year. Olly got us across the line at a price we were very happy with. Very happy with his negotiation, feedback and problem solving. He went the extra mile in managing of solicitors, as well as myself and our buyer. What could have been a bumpy ride was all smoothed and brought to the close. He did a top job. Best experience I have had locally and Paul manages a great squad. Fully recommend and will use for next sale (or purchase). No games, no over-promising just to get your business. Just straight up. Their coverage sourced plenty of viewings, and they filtered the quality buyers from window shoppers well. They have the most listings locally so can cross-show and match the right buyers for you. Gloucester terrace and around bayswater these are your agents. For this flat we were previously listed with another agent who didn’t show our flat half as much or as well. We should have saved our time and stress and just gone to KFH first. Again great experiences with Paul, Rajan, Kourosh, Max, Taymour, Nicola, Sammie. Sure I’ve forgotten a few. Special shout out for Olly who was straight, reliable, trustworthy and hard working. A credit to the team. Some agents just seem to do showings, get the number and leave the rest to the solicitors but here you defo feel like they’re here to get you to the end, offer fair advice and manage tricky buyers/sellers. They earn their commission here and 100% worth it. Thank you Chris

Christopher · 25 October 2021

5/5

Google

We have had a great experience with Kinleigh Folkard & Hayward Bayswater branch! Huge thanks to branch manager Tom Foreman-Browne and his team which showed absolute professionalism during whole process. The whole process was very smooth! Tom was always responsive and very quick to come back to me with any queries we had. His communication was second to none and was friendly, bubbly and a pleasure to deal with! Also I want to thank the letting agent I dealt with Adam who managed to fit me in for a viewing with very short notice and was knowledgeable on questions I asked. Thank you! TuralPositiveResponsiveness, Professionalism

Tural · 25 October 2021

5/5

Google

We have been having a good experience with Kinleigh Folkard & Hayward Bayswater office! We had other three offers to rent our property, two of which were higher than the rent offered by KFH’s client; however, we decided to accept KFH’s offer because of the great team. Ricco the branch manager has been very flexible and accommodating, always focusing on reaching a win-win transaction, going the extra smile so as to ensure that his clients are happy. I highly recommend Dejvi, the Senior Negotiator who rented our property, who has always been quite professional, patient and responsive, ensuring that everything went smoothly. Meaghan from the Fulham office was proving admin support in the absence of Emanuela, she has been very helpful, professional, quick, efficient and responsive making all last-minute changes to the documentation that we had to sign and followed up at all times responding questions and making the required amendments. She could be a great addition to the Bayswater Office. Many thanks to Ricco, Dejvi, Meaghan and the full team, which showed absolute professionalism during the whole process, it has been a real pleasure working with all of you.PositiveResponsiveness

Claudia · 25 October 2021

5/5

Trustpilot

Great professional service

We recently sold our two bedroom flat via the Acton branch. Through the whole process, Rossen was professional and knowledgeable. He always provided timely updates and was able to smooth communications between buyers, sellers and solicitors. We would not hesitate in recommending KFH.

SM · 1 October 2024

5/5

Trustpilot

Outstanding

Outstanding! Danica Macnab is everything you wish for in an estate agent: friendly, high professionalism and experience, kind and caring approach. Her expertise and knowledge put me at ease during the renting process. She has been amazing from start to finish. Couldn't recommend her highly enough! Danica and her team at Kinleigh Folkard and Hayward Muswell Hill branch. Thank you so much!!!

Lumi · 15 September 2023

5/5

Trustpilot

A helpful and happy house buying experience

I found the process of purchasing a property with KFH smooth and relatively easy. Especially as we were relocating back to the UK. We therefore had a few extra needs and requirements but they were handled professionally and personally by John and the team to help get everything over the line in a timely manner.

Jit · 24 February 2024

5/5

Trustpilot

KFH got me the best price for my property.

I sold my property at the beginning of February through the Highgate branch of KFH and have nothing but praise for Shaun Cunningham and his team. They were professional and helpful throughout and also got me the best price for my property. I would definitely recommend KFH to anyone looking to sell their property.

Carl · 14 March 2024

5/5

Google

We used Kinleigh Folkard in Bayswater to sell our property and we were very pleased with the services we got from both Paul and Rajan.. From day one everything was very easy and professional.. Paul was amazing in the original visit and Rajan followed up with closing the deal.. Great job and I would recommend them.

Azadeh · 28 January 2024

5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to Victoria and Natalie who, as usual, have bee very helpful and professional helping to find tenants. Also, if I have needed advice on anything they have always been there with up to date legislation rules and regulations and general advise. The staff at KFH always go the extra mile to help. I have been dealing with KFH for 20 years and have never been disappointed with their work ethics.

Teresa · 15 October 2021

5/5

Trustpilot

Sold my house through KFH Balham

I sold my house through KFH Balham. The team were polite, presentable and knowledgeable. Viewings were conducted efficiently with plenty of notice. Joel, who found me my buyer was excellent at keeping on top of the transaction and seeing it through to a successful conclusion.

PW · 11 August 2024

1/5

Trustpilot

Rianna Watson is very rude

Rianna Watson is very rude, she does not respond to emails or assist those who ask for help, she was horrible over the phone and lacks basic manners. Why hire someone who can’t even communicate with clients. We’ve had a horrible experience.

Unknown · 26 September 2024

5/5

Google

These agents have been incredible. Elmast was so helpful in really listening to our requirements and showing us around suitable flats over a Friday evening and Saturday morning - and then helped us find the right solicitors to help guide us through the buying process. Very friendly, helpful and professional. Highly recommended!!

Matthew · 28 March 2024

5/5

Trustpilot

KFH was very clear and supportive…

KFH was very clear and supportive throughout our rental process. Letting agent Paul Johnson was equally clear, efficient and helpful throughout the procedure also! Communication was very strong throughout and continues to be now that we're all moved in :)

Catherine · 21 October 2024

5/5

Trustpilot

Stephen Akinlusi is the best agent…

Stephen Akinlusi is the best agent ever! Like OMG. Stephen took the time and dedication help me and my family getting our flat. we were first time buyers and his help was crucial, always checking, communicating, providing guidance even helping us out with our solicitors.Stephen is a true asset to KFH Lordship Lane and I’m EXTREMELY THANKFUL he was my agent!!!! 100% recommended.

Maria · 24 June 2023

5/5

Trustpilot

Bayswater office and Mimi Wilkinson

My experience with the agency and especially Mimi Wilkinson of the Bayswater branch was above and beyond expectations.Patient and hands on with anything needed, from finding the perfect property, till completion -despite difficulties we encountered with the process. I would work with her again anytime and the office was overall very helpful.

Jessica · 14 March 2024

5/5

Trustpilot

Supportive every step of the way - Lucas

Lucas supported us through the process of being first time buyers, explaining everything we needed to know and going above and beyond to ensure we had all of our questions answered in a timely manner. We felt confident that Lucas helped us pick a mortgage product best suited to our needs. We would recommend Lucas to anyone looking for a mortgage. Thanks so much!

Candice · 21 May 2023

5/5

Google

Highly recommend KFH, Bayswater branch. Ricco Leslie and his team were really responsive on my need to vacate the property earlier than contracted. Rico was really helpful in coordinating the communication with the landlord and find the most beneficial solution for both sides. They were really good in replying fast to all my questions never felt disappointed throughout my nearly 3-year tenancy in one of their managed properties.PositiveResponsiveness, Quality, Professionalism

Loukas · 25 October 2022

5/5

Trustpilot

Lucas Matta Mortgage Advisor

Lucas has been consistently communicative and professional throughout the mortgage arrangement process and has provided an efficient and complete service throughout. I would recommend his services to anyone looking to arrange a mortgage and I have nothing negative to say about my experience. Excellent.

Richard · 5 August 2024

5/5

Trustpilot

The service we received was amazing

The service we received was amazing. Hannah and the team went above and beyond. We had a bit of a rough time trying to sell our flat in the current market, but Hannah didn't give up on us and ended up finding us the perfect buyer.I would highly recommend KFH!

Michael · 16 April 2024

5/5

Trustpilot

I purchased my property via the…

I purchased my property via the Southfields branch.Grant the manager was friendly, helpful, efficient and listened to my needs. Nothing was too much trouble, Grant even helpedme to navigate extending my lease. Well done and thank you Grant .The staff in the branch were also friendly and efficient .

Pete · 1 May 2024

5/5

Trustpilot

I used the Clapham brand of KFH to sell…

I used the Clapham brand of KFH to sell my Flat and had Aarti Chohan as my agent and sales progresser, who was fantastic. The sale was littered with issues from the buyer but Aarti was always on hand to speak to, was very quick at coming back to messages & emails and I felt that she really trusted agent throughout.

Rob_ · 27 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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