Trusted Agent profile · Westminster
★★★★★
1,812 reviews across 2 platforms
186 Queensway, London, W2 6LY, Westminster, W2 6LY
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 186 Queensway, is rated 4.4 out of 5 across 1,812 reviews on two platforms, including 295 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Bayswater Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had the pleasure of working with…
We had the pleasure of working with Francesca Martin from KHC in Putney, and she’s simply fantastic! She helped us find the most amazing house, complete with incredible features. Francesca made the entire process feel effortless, and her expertise really shone through. We’re absolutely thrilled with our new home, all thanks to her dedication and keen eye. If you’re looking for a top-notch agent, Francesca is the one to go to!
1/5
TrustpilotWorst experience - poor maintenance
Worst experience. I live on Gayton road, Harrow. We live in a high rise building and lifts are not working since many weeks. Kfh is least bothered about people living here. We have raised our concerns multiple times to Kfh, but they are least bothered about it. We have to climb up the stairs on daily basis. Kfh keeps coming back with all kinds of excuses, and have not bothered to get even the small issues fixed. Pathetic situation, and we are stuck with the contract. If you are planning to switch home, just avoid if it is maintained by Kfh.
5/5
TrustpilotLucas - the best Mortgage Broker around!
We had a great experience with Lucas Matta as first time buyers. We spoke to a few brokers before Lucas, and he is a cut above the competition. Lucas went out of his way to ensure that all concerns were put to rest and his reassuring advice was a godsend during a stressful period. He helped us find the best deal within a matter of days and I have been recommending him to friends ever since. He is an asset to KFH!
5/5
TrustpilotBuying your first home made easy
We has a fantastic experience with Sawan and Sharon while purchasing our mortgage. His customer service was exceptional, guiding us through every step with patience and expertise. He took the time to explain all our options and answered all our questions thoroughly. We truly appreciate his dedication to making this process as smooth as possible. Highly recommend Sawan for anyone looking for top-notch customer service!
4/5
TrustpilotOverall very pleased with the way the…
Overall very pleased with the way the sale of the house went. I must say that to start with they completely over valued the property.Eventually though they arranged the sale to a buyer who was in an extremely good position. Sophie was very professional and kept us informed at every part of the sale.KFH Earlsfield were the branch we used.
5/5
TrustpilotK(ind) F(ocused) H(ardworking)!
Recently I was in the position where I urgently needed to buy a house after a divorce, for reasons that were both financial - renting was fast depleting my ever dwindling savings - and emotional - I felt very unanchored and discombobulated, and in need of a permanent base. The task of finding and buying a house at a time I could barely manage a grocery shop felt inconceivable: onerous, overwhelming, and frankly terrifying. Thankfully one of the first agents I met was Che Eleftheriou from KFH Crouch End who not only showed me properties that fit my wish list perfectly, but also seemed to instinctively understand that it wasn’t an easy time for me, and that I would require some hand-holding. The process - made infinitely more difficult for me due to ADHD and an innate aversion to forms and procedures - was far less taxing and stressful than it might have been, thanks to his patience and consistency. I will always be grateful to Che and the team for ushering me into a new chapter, set in a wonderful home that I still can’t quite believe is mine.
5/5
TrustpilotImmaculate mortgage consultancy from Lucas
As a first time buyer, I had very little information to start off and needed a fair amount of help. Fortunately I was passed onto Lucas Matta who was incredible throughout the whole process and gave lots of information on different mortgage types and rates, allowing me to make decisions without pressure. Then when it came to getting the mortgage organised, he worked efficiently to get the application out very quickly.The level of help and responsiveness was brilliant and I felt I could always ask Lucas if I had a question. I highly recommend. Thank you Lucas!
5/5
TrustpilotAnd the oscar goes to….
Mr Andre St Clair Walcott!! I cannot recommend our mortgage broker Mr Andre St Clair Walcott highly enough. Throughout the entire process, he was an absolute pleasure to work with. He consistently demonstrated the utmost in professionalism, ethics and trustworthiness, making what can often be a stressful and confusing process feel straightforward and manageable.One of the things that impressed us most was how easy he was to reach and how responsive he was to our questions and concerns. He was always available and willing to go the extra mile to ensure that we fully understood every aspect of our mortgage agreement. Thanks to his guidance, we were able to navigate the complexities of securing a mortgage with ease.In addition to being highly communicative and responsive, Andre was an expert in his field. His knowledge and expertise were evident from the very first interaction, and he was able to provide us with guidance and advice that proved invaluable throughout the process.Overall, I would say that our broker is truly deserving of any and all accolades that might come his way. If there were Oscars for the mortgage brokering industry, he would undoubtedly earn one. I would recommend him without hesitation to anyone looking for expert mortgage advice and support. Sedef
5/5
TrustpilotThe best mortgage broker on the planet!
I was introduced to Sawan Shah as a mortgage broker when I tried to purchase a property listed by KFH. He was so fantastically helpful that I decided to keep his services even after the initial sale fell through and I moved on to another non-KFH listed property. Sawan went above and beyond at each and every stage of the process, helping me navigate the volatile mortgage market at the end of 2022 and start of 2023. He always made time to talk me through every offer and greatly helped with my decision making. He is also incredibly responsive to any small question I had, always replying within a few hours. This is in stark contrast with other brokers who are often AWOL for weeks or get annoyed if you ask too many questions.I can't recommend Sawan's services enough!
5/5
TrustpilotAmazing team lead by the best
Absolutely wonderful during the entire experience (selling/buying). I wouldn't have even considered selling if it was not for Mr Paul Bent. I am so glad I listened to his advice and he delivered as promised. He was also there when i needed him to solve problems along the way. I am so grateful. Thank you to Natalia and Abby as well.
5/5
TrustpilotFriendly and Approachable
We were looking for a rental property for our client who suffered a brain injury and did not have the usual references etc. It was a very stressful time trying to find him a new home in the current climate. The team at kfh, Canada Water were always super helpful. They always answered any questions quickly and nothing was too much trouble. We came across multiple estate agencies in our long search but they were head and shoulders above the rest. We pick up the keys on Saturday and couldn't be more grateful for your service.
5/5
TrustpilotLong time customer
KFH have managed my property for over 10 years and overall I have found them professional and responsive. Particular thanks should go to Shane who has been instrumental in the improved service levels.
5/5
TrustpilotExcellent service
Andree and the team at KFH were excellent throughout my flat Sale. They were super efficient and drove through the process. When I had the sale fall through, it was back on the market and sold again within a week. Andree also helped a lot with dealing with very poor solicitors, helping to push the sale through quickly.
5/5
TrustpilotRockstar KFH’ agent who gets results
Absolutely thrilled with KFH’ agent - Christopher Hulme MARLA! From day one, he was on top of everything, super knowledgeable, responsive, and genuinely cared about helping us rent our beautiful apartment in Highgate.Chris made the entire process smooth and stress-free. If you’re looking for a rockstar agent who gets results, look no further. Highly recommend!Thanks, Chris!
5/5
TrustpilotEffective communication with the team…
Effective communication with the team in East Dulwich, they were active in seeking buyers, advised me well with regards to pricing and got the job done in a fair and open way. 5 stars!
1/5
TrustpilotNo heating for over 2 weeks
No heating for over 2 weeks. In the first few days two contractors visited, said they couldn’t fix it, and since then KFH has been almost completely unresponsive. We’re left in the dark (and cold) with no updates or timeline from them or the landlord. Had to report to the council, who have now opened a formal case. Strongly advise against renting through KFH Earlsfield. 1 star.
5/5
TrustpilotTop mortgage consultant
Dominic and the wider team were friendly and professional when helping us arrange a mortgage, during a period when fluctuating interest rates made this trickier than it would be ordinarily. There were so many other stresses around purchasing a property that it was much appreciated that we didn't experience that in arranging the finance. I'm writing this review a few months after our home purchase and remain happy with the mortgage product we decided on. Great job!
5/5
GoogleWe were looking for a house for a long time. Not long after we met Jamille, he helped us to find a house in the exact area we wanted. He was with us throughout the entire process and acted as a very good mediator. Thanks to him, we completed the process quickly and easily. We thank Jamille for helping us on this journey.
5/5
TrustpilotThank You Darren Tait - KFH Brockley
Hi KFH, Would like to give an unbelievably huge thank you to Darren Tait at Brockley KFH who did an incredible job. Incredibly diligent, always available and helped us so much with getting us into our dream flat in very stressful situation. We would not be there without him. Cannot state how amazing he was for us, he deserves a promotion or senior role because of his care and professionalism.Isaac and Katharine
5/5
TrustpilotRita and Joe from the northcote road…
Rita and Joe from the northcote road branch have been amazing. Nothing has been too much trouble and they have gone above and beyond to ensure a stress free as possible process for my sale. Can’t thank them both enough and would highly recommend
5/5
GoogleMimi from KFH Bayswater is currently assisting me in my search for a new flat and has been going above and beyond to help me find the perfect home. She is always so patient, warm and professional, and has been head and shoulders above the rest throughout this process. It has made my search a lot less stressful and more enjoyable.
5/5
TrustpilotWe sold the apartment through KFH in…
We sold the apartment through KFH in Clerkenwell with the support of Jonathan Clews and the team. They were from the start to finish professional, demonstrated good local knowledge of the market, gave a realistic perspective on the market value and ultimately helped us to complete and exchange. I would happily recommend Jon and the team. Regards Frank
5/5
TrustpilotKFH Property Management
My property manager is Vyara Panayotova - she is very helpful, and ensures that all issues are resolved promptly and successfully. We are very happy with KFH and would recommend both Vyara and the agency as a whole :)
5/5
TrustpilotShout out for Lisa!
Mum's house sale became rather protracted as it became a matter of probate. Lisa has to be complimented for her patience and help throughout the process. She was very helpful from start to finish and nothing seemed too much trouble. Lisa kept me advised every step of the way and made a stressful time much easier to live through,
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Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Bayswater Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
