Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJackson Stop has been absolutely brilliant
Jackson Stop has been absolutely fantastic with our move especially as this move was particularly difficult. The patience and professional attitude was very much appreciated. Anthony was always calm when things seemed to be chaotic, and Tracey would continually smile and accompany potential buyers with enthusiasm and understanding.They always showed possible buyers around the property and would return feed back from those viewings. Should l ever move again Jackson Stops would be the first estate agent l would contact for the move. If it were possible Anthony and Tracey would be the people l would want to show my property to the buyers, they make a great team. Thank you guys you did a great job. Linda Newell
Mrs · 25 January 2024
Agent replied · 27 October 2024
Dear Linda, what a wonderful review, and we are so pleased that you took the time to tell people about the five star service you received from Anthony and his team - thank you. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleSasha Niven has been amazing! She follows up promptly and suggested multiple properties that would suit my needs. Would highly recommend.
Kellan · 16 February 2026
Agent replied · 16 April 2026
Dear Kellan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotThank you Jackson-Stops!!
In what was initially heralded as a 'tricky' market, your Bridport / Dorchester team secured the early sale of my 17th Century thatched cottage, achieved far in advance of my expectations. My particular thanks goes to Philip German-Ribon who resisted my early suggestion of a higher marketing value, by persuading me of the importance of setting the initial asking price appropriately to respond to prevailing market conditions. To receive and hold sale at the asking price was more than I could have reasonably expected. Congratulations to Philip, Michelle Wilkins and all their colleagues for guiding my sale through the marketing process! Greatly appreciated!
Trevor · 10 November 2025
Agent replied · 23 January 2026
Dear Trevor, we specialise in the sale of beautiful period homes like yours and so we are delighted to read about the excellent guidance you received during your sale. Thank you for your five star review of Jackson-Stops Bridport & Dorchester.
★★★★★ 5/5
TrustpilotThank you JS Bury St Eds
We bought our house through JS Bury St Edmunds office in October 23 and were guided through the process expertly by the team. We encountered a few not-so-straightforward issues as we moved through the purchase and received knowledgable and supportive guidance (thanks to Rosanna Diaper particularly) which enabled us to communicate well with our seller/solicitors and complete on our new home in time for Christmas. The experience we had with the office made our purchase a lot less stressful than it might have been; they were responsive, highly professional and moved heaven and earth to help us complete - thank you so much for your help.
Daisy · 4 January 2024
Agent replied · 27 October 2024
Dear Daisy, thank you for your review and we're delighted to hear that our Bury St Edmunds team were responsive, highly professional and moved heaven and earth for you. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleAfter 3 years of renting with Jackson Stops Pimlico we will be sad to leave the area along with their wonderful team. A special mention to Peter Boguszewicz from their property management team who has always been extremely prompt and efficient with all aspects of our tennancy. Comms have been 10/10! Very grateful to have had such a beautiful home and to have rented with Jackson Stops.
Kate · 26 August 2024
Agent replied · 25 October 2024
Dear Katie, We really appreciate you taking the time to leave such lovely comments about Peter. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotThe service from the Bury St Edmunds Jackson Stops office.
The service from the Bury St Edmunds office is absolutely outstanding. We used them to sell our townhouse in Bury 9 years ago and now I have sold my country home with them. All staff are friendly, extremely kind and helpful, nothing is too much trouble, they know what they are doing.Charlie has been totally, wonderfully helpful with support and advice far above and beyond what would be expected. The last effort to get a Completion date that didn’t send me into total panic was magic.Plus, he drove by two properties I was considering, to advise on offers and suitability. Where else could you get such amazing help? I can recommend them to anyone wanting to sell their property.Liffy ReevesRose Cottage.
Liffy · 15 December 2023
Agent replied · 27 October 2024
Dear Liffy, a wonderful review - thank you! We will pass on your kind words to the team at Bury St Edmubnds. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotA great experience from start to finish!
We purchased a house earlier this year through Jackson-Stops. Rosanna, who, was our first point of contact was exceptional throughout the whole process, from viewing until the day we completed. She was professional, kind and managed to guide us through a tricky few months and reassure both myself and my husband, with the house sale (which took much longer than anticipated). The icing on the cake was a lovely gift bag on the day we moved in, which was completely unexpected but a really nice touch. I would not hesitate to recommend Rosanna and her colleagues from the Bury branch to anyone looking to sell their home or use their services.
Chiarina · 6 December 2023
Agent replied · 27 October 2024
Dear Chiarina, we are delighted that you took the time to leave a review, and that you felt the service you received was exceptional. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWe had a viewing with Tom
We had a viewing with Tom, although the property was not for us, Tom and the team were fantastic. Great customer service, would recommend.
Ross · 7 January 2026
Agent replied · 23 January 2026
Dear Ross, we work hard to ensure great customer service for all our clients and so we are pleased this is exactly what you experienced. Thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent property management
Jackson Stops (and it’s predecessor) has been managing our rental property for 40 years. Margaret Heath has been there almost all that time as our property manager. As we live overseas it is essential that we have reliable, efficient and comprehensive oversight of our property. Margaret has provided excellent service. She responds quickly to queries, keeps a close eye on the property and establishes a good rapport with tenants. She is an asset to the company and deserves the highest regard.
Mary-Anne · 19 October 2023
Agent replied · 27 October 2024
Dear Mary-Anne, it's great to hear that, even though you live overseas, you feel you can rely on Jackson-Stops and Margaret in particular to manage your property rental, and that you have done so for 40 years! Thank you for leaving a review. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotI am very impressed with Jackson Stops,
I am very impressed with Jackson Stops,The guidance through visiting, bidding for and letting the flat was superb. There have been no issues with the flat but there are ongoing issues with the building that Loren Pogue has been particularly tenacious in dealing with - as well as kind and generous with both her time and approach in contacting me and always ensuring that I know what is happening.I would give all involved six stars if I could.Thank you all so much
Mark · 9 October 2023
Agent replied · 27 October 2024
Dear Mark, thank you for taking the time to leave a review about your experience, and we're delighted to hear that you are very impressed with the service, and that you would give everyone six stars if possible! With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleExcellent job by Ellie, Johnny and the team at Jackson-Stops Pimlico. Well done!
Christian · 19 March 2026
Agent replied · 16 April 2026
Dear Christian, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleCannot recommend Jackson-Stops enough! What a privilege to go through this process with someone so professional, kind, and trustworthy! Huge thank you to the team, especially Honey!
Isabela · 16 November 2025
Agent replied · 16 April 2026
Dear Isabela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
★★★★★ 5/5
Trustpilot“We had an excellent experience with…
“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”
PB · 20 November 2025
Agent replied · 23 January 2026
Dear PB, thank you for your recommendation and for your five star review of Jackson-Stops.
★★★★★ 5/5
TrustpilotOur experience of buying with Jackson…
Our experience of buying with Jackson Stops was second to none. Anthony was friendly and helpful for both of our viewings, and an excellent communicator. He really pushed to get our purchase through, and this made a real difference to the speed of sale. If we were to ever list our beautiful new home, we would certainly choose Jackson stops.
Frances · 3 October 2024
Agent replied · 27 October 2024
Dear Frances, a wonderful five-star review - thank you. We are very pleased to hear that your experience was second to none, and that Anthony was friendly, communicative, and that he really pushed through your sale. We are also delighted to hear that you would use our services in the future. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotBest local Agents
Helpful, knowledgeable, efficient and above everything else the sale process was easy and the house has sold!
Louise has been my point of contact and has been amazing throughout the whole process
Chris · 11 June 2026
★★★★★ 5/5
TrustpilotI recently moved into a property and…
I recently moved into a property and had some issue with hot water. Natasha Freeman was great and chased up a solution. She kept me updated and was always polite and professional.
Karen · 11 June 2026
★★★★★ 5/5
TrustpilotWhy use anyone else?
We bought our home in Dullingham via Jackson-Stops 5 years ago. They were so professional and a pleasure to work with then, that when we decided to sell it earlier this year we had no hesitation in using them again. From the moment they took our instruction they were first class in keeping us informed, not just from what was going on, but also liaising with our buyers, our solicitors and our purchase in keeping everyone on the same page. Every time we phoned up, no matter who we spoke to, everyone always knew everything about our file. I would, however, like to say a special mention to Samantha, who not only went out of her way to make sure that everything went through as smoothly and stress-free as possible, even on her days off, but the fact that she took time out in looking after us. She was always available if ever we needed help with anything, and nothing was ever too much trouble. Unfortunately though, since we've sold, I do miss our morning update chats on the way to work! Thank you for making it happen.
Malcolm · 1 August 2023
Agent replied · 27 October 2024
Dear Malcolm, what a lovely review - thank you! We're delighted to hear that you felt you received 5 star service from Jackson-Stops Newmarket. With best wishes fro everyone at Jackson-Stops.
★★★★★ 5/5
GoogleIt was a pleasure to buy our house through Hamish. From the outset he was professional, patient and courteous. Responsive to our many questions, he was very helpful arranging ample access both for viewings and for measuring up ahead of our move. Now happily settled in our new home, we’re grateful to Hamish for all his help.
Dave · 26 March 2026
Agent replied · 16 April 2026
Dear Dave, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleGeorgia Ward has been fantastic. Her extensive knowledge of the rental market in the Pimlico area was evident. She quickly understood our requirements and found us a beautiful home within just a few days. We also greatly appreciated her prompt responses. We couldn't be happier with the experience. Thank you Georgia for all your help :)
Ella · 2 November 2024
Agent replied · 8 December 2024
Dear Ella, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie
★★★★★ 5/5
TrustpilotI don't normally do reviews !
I could not have managed to purchase my home in Newmarket if it wasn't for Lottie at the Newmarket high street location. She did more than what was asked of her and she was very responsive on her emails. With the help of my cousins and Lottie I purchased the property site unseen. Something I have never done. When I arrived I met up with Lottie in person and met the team at Jackson-Stops and they are a great bunch of people. Sam was lovely and came out to the site to show me around. I highly recommend Jackson-Stops for all your real estate needs. Thank you Lottie for your amazing service and great attitude. Best wishes, Fenella Fownes
Fenella · 3 July 2023
Agent replied · 27 October 2024
Dear Fenella, thank you for taking the time to leave a review of your experience with Lottie at our Newmarket branch, and we are delighted to hear that you felt the service you received was responsive, and that you would recommend our services. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
GoogleHenry was a class act. Found our perfect home with him and he was very helpful throughout the process. Thanks!
Alexander · 16 December 2025
Agent replied · 16 April 2026
Dear Alexander, Thank you for taking the time to leave a wonderful 5 star Google review. Henry will be thrilled to read your kind comments. Kind regards, Katie
★★★★★ 5/5
GoogleThanks to Henry we had a very smooth sailing flat hunting process. He was both insightful and very helpful, answering any question we had. He also ensured clear and quick communication in the contract phase and supported our communication with our landlords. We were very lucky to have him by our side as our agent.
ZEYNEP · 6 November 2024
Agent replied · 8 December 2024
Dear Zeynep, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
TrustpilotReview of Ormskirk office
First class professional service. Cannot recommend Simon enough. He went above and beyond in our recent purchase. Wendy helpful whenever I called the office. Would recommend for buying or selling. First class service.
Diane · 4 August 2025
Agent replied · 28 May 2026
Dear Diane, thank you for your five-star review of Jackson-Stops, and we are pleased to hear that Simon and Wendy provided you with a first class service. Thank you for recommending Jackson-Stops Lancashire.
★★★★★ 5/5
GoogleJackson stops made our flat hunting very easy. We managed to secure the most gorgeous flat in Pimlico, within a week of searching. Many thanks to Henry who showed us the flat and helped with putting in our offer, and Alex for her advice and guidance. We could not be happier with the apartment :)
Julia · 26 October 2024
Agent replied · 9 November 2024
Dear Julia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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