Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot10/10 Team
The team at Dexters have been exceptionally efficient at managing my property which has been really reassuring as a first time landlord living overseas. Harry Lofthouse was able to ensure that the property was let within a couple of weeks, Aisha Riley has been a great support at managing the property and Andrzej Szczepaniak has helped managed everything on the payments front.
Alok · 18 February 2026
Agent replied · 22 February 2026
Dear Alok, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat
Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.
Eldora · 13 May 2026
Agent replied · 27 October 2024
Dear Eldora, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleJemima at Dexters was fantastic throughout my purchase. She negotiated a great price on my new home and was honest, responsive and genuinely helpful at every stage. Communication was always clear and straightforward, and I really trusted her advice. Dexters consistently has some of the best stock in the area, and Jemima made the whole process feel calm and well-managed. Highly recommend.
Penelope · 10 January 2026
Agent replied · 16 April 2026
Dear Penelope, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleWe have nothing but praise for the service we received from Dexters when selling our flat. An offer came soon after we put the property in their hands and from then until exchange of contracts Jemima Laurence was on top of the matter. She acted as a very good go-between between ourselves and the buyer communicating all that was going on as it was happening. Well done Dexters and very well done Jemima!
Elena · 22 September 2025
Agent replied · 22 October 2025
Dear Elena, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleDear James and Jemima,
I am just writing on behalf of Maggie and myself to thank you for your help in the recent sale of our flat on Lancaster Rd.
Throughout the whole process, from the initial meeting with James to the handling of many viewings and the sale negotiations by Jemima, we were kept informed and updated with the progress in a professional and friendly manner. I know this is something that should be expected from an agent in a sales transaction, but increasingly it is not always the case.
It was refreshing to see how efficiently you worked as a team.
Once again thanks for getting this sale completed in the time you did.
Best wishes, Clive and Maggie Wilkinson.
Clive · 10 August 2026
Agent replied · 10 October 2026
Dear Clive, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with James and Jemima. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
TrustpilotHow property management should be done!
I’m not one for writing reviews, however I felt compelled to do so following my personal interaction with Stephanie Thame who visited my home last week to carry out an inspection of the property. Stephanie has such a warm demeanour and her professionalism was second to none. She understood everything that I had said and was a complete delight to deal with. An absolute credit to Dexters and the property management team.
Alsy · 29 September 2026
Agent replied · 10 October 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotSpecial shout out to Sophie at Dextors
Special shout out to Sophie at Dextors, our Property Manager. Helps out whenever we need, with quick efficiency making us really feel listened too.
MWalia · 27 September 2026
Agent replied · 10 October 2026
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotLandlord review
We have been managing our rental property through Dexters for a year. Our Property Huseyin Tas has been attentive through this time, and is always quick to respond and provide solutions - keeping both landlord and tentants in mind. We appreciate his management style!
Libby · 13 May 2026
Agent replied · 25 May 2026
Dear Libby, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleWe just exchanged on our flat sale and I wanted to say a massive thank you to Henry Gouriet. He was absolutely superb from the start, always professional and extremely efficient. He got us a good price and managed to build a great relationship with the buyer which was extremely important when we had issues with the tenant’s moving out date which he negotiated extremely well. He was fab. Thank you Henry.
Sally · 4 September 2025
Agent replied · 8 September 2025
Dear Sally, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
TrustpilotPositive experience
Since Andrzej has been my point of contact at Dexters, he has been responsive, courteous and most helpful. All queries are dealt with in a timely manner. My experience with Dexters has been positive and I would recommend them as managing agents.
GS · 12 May 2026
Agent replied · 25 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters Battersea
We had an excellent experience with Dexter's Battersea, especially with Leah and Srini. Our first contact with Dexter's was back in September last year, and from that moment on, Leah was fantastic. She consistently sent us great options, really took the time to understand our needs, and supported us throughout the search.
ER · 18 February 2026
Agent replied · 22 February 2026
Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Northcote Road office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma
★★★★★ 1/5
TrustpilotExtremely unprofessional conduct and repeated harassing contact
Extremely unprofessional conduct and repeated contact amounting to harassment. I have received unwanted calls and emails from Dexters since 2017, each time I have asked them to remove my contact details from their database but either through neglect, lack of training, incompetence or IT issues, I have repeatedly still gotten more calls/emails every few months. Unless you want to forever receive spam calls from them, avoid like the plague.
W · 28 September 2026
Agent replied · 10 October 2026
I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleI would recommend Julie who made my experience nice and easy. Thank you Julie for being really attentive, making this experience more enjoyable
Saba · 10 September 2026
Agent replied · 10 October 2026
Dear Saba, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI recently sold a property through Dexters and was thoroughly impressed by the exceptional level of service and communication I received throughout the process. Having previously had disappointing experiences with a particularly well-known agent, working with Dexters was a refreshing change as their professionalism and commitment only seemed to improve as the sale progressed.
I would especially like to thank Jonathon Cooke and, in particular, Henry Gouriet for their outstanding support. Their deep understanding of the market and the property industry was evident at every stage, providing invaluable reassurance and guidance. The entire process was handled with efficiency, transparency, and a genuine focus on my needs as a client.
Based on my experience, I would not hesitate to recommend Dexters to anyone looking to sell their property. Their proactive approach, clear communication, and expert knowledge truly set them apart from other agents I have worked with.
Alan · 6 May 2025
Agent replied · 23 May 2025
Dear Alan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleThe experience we had so far with Dexters is strong and convenient. As we booked a viewing, we were running late. As we arrived, we been greeted by Assil. Already she recognised me and my farther as we called earlier. She greeted us by our names and prepared to show us the property. She drove us to the property but while heading there, her charisma was outstanding and knew how to chat well with her customers. Even at the viewing of the property, she even knew what she was showing and presented it well. (Funny enough, it was the wrong property but doesn’t change her dedication.) She still made the viewing a nice experience. I recommend this office for Dexters and if you have Assil for your viewing, that is a bonus.
Adam · 10 July 2026
Agent replied · 10 October 2026
Dear Adam, We really appreciate you taking the time to leave such lovely comments about Assil. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters have been helping me with a…
Dexters have been helping me with a property search for the last 2-3 months now. Beyonce is amazing. I had a great experience with her team. The team were professional, friendly and helpful throughout the whole process. They kept me updated regularly, responded quickly to any questions, and made everything feel straightforward and stress-free.
Tiji · 14 September 2026
★★★★★ 5/5
TrustpilotSylwia Chlopek is a star!
Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.
Omar · 15 September 2026
★★★★★ 5/5
GoogleThanks Julie for looking after me I had a great experience from start to finish and would recommend the services
Holly · 19 September 2026
Agent replied · 10 October 2026
Dear Holly, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleWe sold our property after listing in February 2025 and completed in early August 2025. Throughout the process, I mainly dealt with James, who was always professional, approachable, and easy to talk to. I also spoke with Jemima and Henry, who were both extremely helpful. The whole team provided great communication and support from start to finish. I would happily recommend them to anyone looking to buy or sell.
Lia · 20 August 2025
Agent replied · 22 October 2025
Dear Lia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 1/5
TrustpilotYes - sold our property - but then that was it
Yes - they sold our property - however thats the easy part. During the sales process they did very little, to the point the onward estate agents in the chain did the majority of the work, and without them I am unsure it would have even happened. Nice enough staff, but maybe need to focus on not just winning business and helping those in the process
A · 30 September 2026
Agent replied · 10 October 2026
I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleI had an amazing experience working with Henry ! He was incredibly responsive and always available whenever I needed assistance. He went above and beyond to help me find the perfect flat, making the entire process smooth and stress-free. What I really appreciated was that he made sure I could view the flat multiple times before making a decision, which gave me complete confidence in my purchase. His professionalism, dedication, and market knowledge were outstanding. I highly recommend Henry & Dexters in general to anyone looking for a reliable and trustworthy estate agent!
M · 4 April 2025
Agent replied · 24 April 2025
We really appreciate you taking the time to leave such lovely comments about Henry. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
TrustpilotAndrzej Szczepaniak is a wonderful…
Andrzej Szczepaniak is a wonderful contact. Always helpful and speedy with our concerns. Thank you very much!
Mabs · 30 September 2026
Agent replied · 10 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotNatalia Catana at Dexters was wonderful…
Natalia Catana at Dexters was wonderful and understanding throughout our recent tenancy change. There were a few complications along the way, and I really appreciated her patience, support and help getting everything finalised on time. Thank you, Natalia, for making a stressful situation easier to deal with!
Nikhil · 9 October 2026
★★★★★ 5/5
TrustpilotDexters have helped me during a recent…
Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.
Paul · 21 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.