Trusted Agent profile Β· Westminster

Dexters Westbourne Grove reviews in Westminster

4.4

β˜…β˜…β˜…β˜…β˜… Great

2,126 reviews across 3 platforms

120 Westbourne Grove, London, W11 2RR, Westminster, W11 2RR

Dexters's office in Westminster, at 120 Westbourne Grove, is rated 4.4 out of 5 across 2,126 reviews on three platforms, including 259 Google reviews rated 5.0.

Google logo

5.0 / 5

259

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,866

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ella has been a complete gem

Ella has been a complete gem! So grateful for all her hard work to help us get a new dishwasher when ours gave out. We told her about my mobility being down and that we had a baby under 1 - so without a dishwasher we were in quite a pickle! Ella was amazing - she chased everything up for us and got everything organised so the new dishwasher came within a week! Couldn’t recommend these guys enough πŸ™ŒπŸΌ Thank you so much!

Mary Β· 14 May 2026

Agent replied Β· 25 May 2026

Dear Mary, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

I had a great experience working with James and Anna at Dexters Westbourne Grove. This wasn’t the most straightforward transaction, but they were persistent, proactive, and always communicative throughout. Their support and coordination made a real difference in getting the deal over the line. It genuinely felt like a team effort, and I’m very grateful for their professionalism and commitment from start to finish. I wouldn’t hesitate to recommend them to anyone buying or selling in the area. Thanks Again ✨

M Β· 26 March 2026

Agent replied Β· 16 April 2026

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with James and Anna. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Trustpilot

Great service and communication

During our 2 year tenancy the property we lived in was managed by Dexters property management, the staff were always polite, friendly and helpful. Whenever there were issues with the property, we were able to reach someone who was able to provide assistance. Nikki Harris was managing the property we lived in, the five of us who lived there would like to thank her in particular for her consistent help and advice throughout the tenancy, she has always been massively helpful regarding any issues or questions we've had. For a few of the people living in the property this was their first time renting, Nikki always took the time to explain things clearly and in a way that helped us to understand how issues were being dealt with. Any issues with the property were always addressed as quickly as they could be and we always felt in safe hands. Many thanks

Toby Β· 21 September 2026

4/5

Trustpilot

We have worked with Dexters since 2019…

We have worked with Dexters since 2019 and are landlords of one property. There have been ups and downs with tenants and we have found a way through working together. Having a key contact who is readily available is most helpful, particularly when there are tricky minutiae to deal with. We have worked with several members of staff in this capacity over the years; always seeking to be helpful and supportive. The level of professionalism has generally been high. Currently, Sherina Downes is our point of contact; she is excellent and deserves five stars on her own. Great communication and sees things through.

Anne Β· 19 September 2026

5/5

Trustpilot

Property Management Team Member/Customer Service

Viraj based in the property management team in Loampit Vale is so proactive and on the ball. He gets things done and sorted and always knows the right people to contact. He is an excellent communicator and is always transparent. He is professional and friendly too. He is a fast responder and always ensures he follows up to make sure everything is ok. He offers and delivers solutions and provides a 5 star service. Viraj is a sterling individual and has really made us feel comfortable and welcome. He is a real asset to Dexters.

Sham Β· 17 September 2026

5/5

Trustpilot

Thanks Anya!

Anya has been an excellent point of contact since we moved into the property. She is consistently professional, responsive, and easy to reach, which has made the whole renting experience much smoother. We really appreciate how attentive she is and how proactive she’s been in resolving any issues quickly and efficiently. It’s reassuring to know we can rely on her support - thank you, Anya!

Victoria Β· 19 May 2026

Agent replied Β· 25 May 2026

Dear Victoria, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had the pleasure of dealing with Jemima, who was nothing short of brilliant as she helped me to negotiate and agree an offer on my first flat. The experience was far smoother than any I have had in the estate agency business before, Jemima is a high quality operator, knows her stuff and is very shrewd (and honest!) when it comes to negotiating. I hope she is still around when I come to sell!!

Tom Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Tom, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Trustpilot

Wonderful service from Tyron

I had a really positive experience with Tyron . Tyron was professional, responsive, and genuinely helpful throughout the process of resolving an issue in my house. He kept me updated, handled everything efficiently, and made what could have been a stressful situation much easier. I really appreciated his communication and willingness to help. Thank you again for the excellent service!

Ms Β· 15 May 2026

Agent replied Β· 25 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Staff Review - Petros Giorganios

Just wanted to write a review about a recent inspection from one of Dexters Staff - Petros Giorganios. Petros is always so friendly and discreet. He respects our privacy and our home; he always conducts the inspection with a smile on his face and ensures that he delivers the best experience. Really happy to have him as our property manager.

Vasiliki Β· 15 May 2026

Agent replied Β· 24 December 2024

Dear Vasiliki, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

I had the pleasure of working with James Wittich and Henry Gouriet for my recent flat sale, and I thought they were both excellent. James took on more of the responsibility towards the end to guide me through an unforseen hiccup, and I really appreciated how transparent and proactive he was in keeping me informed during a stressful time. It was great to know that I could trust him to do right by me as well as for the buyer. Thank you again James, and thank you Henry! I would absolutely work again with both of you.

S Β· 1 November 2025

Agent replied Β· 22 November 2025

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

I had a property inspection with…

I had a property inspection with Dexters today and the team were very professional and responsive throughout. They were attentive, helpful, and always quick to respond to any requests with professionalism and efficiency. They also have a very good maintenance team for the apartments. Overall, a very positive experience. Thank you Petros Giorganios for your support.

Miss Β· 13 May 2026

Agent replied Β· 25 May 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

10/10 Team

The team at Dexters have been exceptionally efficient at managing my property which has been really reassuring as a first time landlord living overseas. Harry Lofthouse was able to ensure that the property was let within a couple of weeks, Aisha Riley has been a great support at managing the property and Andrzej Szczepaniak has helped managed everything on the payments front.

Alok Β· 18 February 2026

Agent replied Β· 22 February 2026

Dear Alok, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Great

Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.

Eldora Β· 13 May 2026

Agent replied Β· 27 October 2024

Dear Eldora, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We have nothing but praise for the service we received from Dexters when selling our flat. An offer came soon after we put the property in their hands and from then until exchange of contracts Jemima Laurence was on top of the matter. She acted as a very good go-between between ourselves and the buyer communicating all that was going on as it was happening. Well done Dexters and very well done Jemima!

Elena Β· 22 September 2025

Agent replied Β· 22 October 2025

Dear Elena, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Landlord review

We have been managing our rental property through Dexters for a year. Our Property Huseyin Tas has been attentive through this time, and is always quick to respond and provide solutions - keeping both landlord and tentants in mind. We appreciate his management style!

Libby Β· 13 May 2026

Agent replied Β· 25 May 2026

Dear Libby, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We just exchanged on our flat sale and I wanted to say a massive thank you to Henry Gouriet. He was absolutely superb from the start, always professional and extremely efficient. He got us a good price and managed to build a great relationship with the buyer which was extremely important when we had issues with the tenant’s moving out date which he negotiated extremely well. He was fab. Thank you Henry.

Sally Β· 4 September 2025

Agent replied Β· 8 September 2025

Dear Sally, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Trustpilot

Positive experience

Since Andrzej has been my point of contact at Dexters, he has been responsive, courteous and most helpful. All queries are dealt with in a timely manner. My experience with Dexters has been positive and I would recommend them as managing agents.

GS Β· 12 May 2026

Agent replied Β· 25 May 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Dexters Battersea

We had an excellent experience with Dexter's Battersea, especially with Leah and Srini. Our first contact with Dexter's was back in September last year, and from that moment on, Leah was fantastic. She consistently sent us great options, really took the time to understand our needs, and supported us throughout the search.

ER Β· 18 February 2026

Agent replied Β· 22 February 2026

Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Northcote Road office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma

5/5

Google

I recently sold a property through Dexters and was thoroughly impressed by the exceptional level of service and communication I received throughout the process. Having previously had disappointing experiences with a particularly well-known agent, working with Dexters was a refreshing change as their professionalism and commitment only seemed to improve as the sale progressed. I would especially like to thank Jonathon Cooke and, in particular, Henry Gouriet for their outstanding support. Their deep understanding of the market and the property industry was evident at every stage, providing invaluable reassurance and guidance. The entire process was handled with efficiency, transparency, and a genuine focus on my needs as a client. Based on my experience, I would not hesitate to recommend Dexters to anyone looking to sell their property. Their proactive approach, clear communication, and expert knowledge truly set them apart from other agents I have worked with.

Alan Β· 6 May 2025

Agent replied Β· 23 May 2025

Dear Alan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Dexters have been helping me with a…

Dexters have been helping me with a property search for the last 2-3 months now. Beyonce is amazing. I had a great experience with her team. The team were professional, friendly and helpful throughout the whole process. They kept me updated regularly, responded quickly to any questions, and made everything feel straightforward and stress-free.

Tiji Β· 14 September 2026

5/5

Trustpilot

Sylwia Chlopek is a star!

Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.

Omar Β· 15 September 2026

5/5

Google

We sold our property after listing in February 2025 and completed in early August 2025. Throughout the process, I mainly dealt with James, who was always professional, approachable, and easy to talk to. I also spoke with Jemima and Henry, who were both extremely helpful. The whole team provided great communication and support from start to finish. I would happily recommend them to anyone looking to buy or sell.

Lia Β· 20 August 2025

Agent replied Β· 22 October 2025

Dear Lia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I had an amazing experience working with Henry ! He was incredibly responsive and always available whenever I needed assistance. He went above and beyond to help me find the perfect flat, making the entire process smooth and stress-free. What I really appreciated was that he made sure I could view the flat multiple times before making a decision, which gave me complete confidence in my purchase. His professionalism, dedication, and market knowledge were outstanding. I highly recommend Henry & Dexters in general to anyone looking for a reliable and trustworthy estate agent!

M Β· 4 April 2025

Agent replied Β· 24 April 2025

We really appreciate you taking the time to leave such lovely comments about Henry. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Trustpilot

Dexters have helped me during a recent…

Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.

Paul Β· 21 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Westbourne Grove

How many reviews does Dexters Westbourne Grove have?

Dexters's Westminster office has 2,126 reviews across three platforms: 259 on Google, 1 on Facebook (across the whole business), 1,866 on Trustpilot (across the whole business).

What is Dexters Westbourne Grove's rating?

Dexters Westbourne Grove is rated 4.4 out of 5 across all 2,126 reviews, and 5.0 out of 5 on Google from 259 reviews.

Where is Dexters's Westminster office?

Dexters Westbourne Grove, 120 Westbourne Grove, London, W11 2RR, Westminster, W11 2RR.

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