Trusted Agent profile · Westminster
★★★★★
2,080 reviews across 2 platforms
50 Churton Street, Pimlico, SW1V 2LP, Westminster, SW1V 2LP
Dexters's office in Westminster, at 50 Churton Street, is rated 4.3 out of 5 across 2,080 reviews on two platforms, including 264 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of two awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotTenancy Renewal
Have been working with Rasel to renew a Tenancy on our flat. Very helpful and process is all good so far.
Dear Richard, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDonalina has done her great job and she…
Donalina has done her great job and she is very polite and helpful to work with. Really excellent communication and we appreciate it too. Great job!!
Dear Zhucheng, It’s great to hear that you have had a brilliant experience with Donalina. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional team
Since 4 years we are happy with their service. They always find solutions to our problems. The team is professional and friendly.
Dear Erdi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMrs FS
I found Ms Phoebe very skilled kind professional in her management
Dear Fereshteh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters and Esta have been great at…
Dexters and Esta have been great at supporting me with my purchase. I really appreciate all the help they gave me and would definitely recommend them to anyone who is looking to buy.
Dear Celia, t’s great to hear that you have had a brilliant experience with Esta. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotThe property manager
The property manager, Donalina, was kind, fast and efficient when dealing with her. Would definitely recommend.
Dear Col, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThe worse agency in England
The worse agency in England, branch manager threatened me as tenant due to viewings request. They are full of pushy and unprofessional agents.
I am sorry to hear that your experience with us hasn’t been as we would expect. I would like to look into this further for you however, have been unable to locate you on our database. If you could please contact us at customerrelations@dexters.co.uk with further information. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotJust good service
Always found Dexters good to work with Georgia McConnell very helpful as all the staff. Michael Rossi.
Dear Michael, Thank you for taking the time to leave a lovely review regarding Georgina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy friends and I had a great experience working with Yasmin on securing our flat in Pimlico. She was always professional, available for any questions and requests, and efficient throughout the process. Thanks for helping us, Yasmin, you made our tenancy application smooth sailing!
Dear Kevin, We greatly appreciate you putting aside the time to submit a review about our Pimlico Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
1/5
TrustpilotWORST Estate agent ever
WORST Estate agent ever . They will let you down every time that you need them if you are not a landlord
Dear Caroline, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer
5/5
TrustpilotAlistair Maclean
Had a really good relationship with Alistair at Dexters during a recent matter. He was very friendly, professional and helpful. Would like to work alongside him again
Dear Suzy, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish. The mortgage provider they suggested was brilliant and did a great job - then on one weekend found the ideal property.I’ll be letting it through them as well!
Dear Will, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotIndre’s a pleasure to deal with
Indre’s a pleasure to deal with, efficient and great communication. Thanks for all the help
Dear Thiago, Thank you for taking the time to leave a wonderful 5* review. Indre will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotVery happy usually with responsiveness…
Very happy usually with responsiveness and support provided to us. Follow up is also adequate.
Dear Haitham, Thank you for taking the time to leave a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters North Property Management Team…
Dexters North Property Management Team were great at solving an issue with my shower swiftly.
Dear Tiago, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service in the Battersea area
I was so pleased with the professionalism of Edward from Dexters Battersea Estate Agency. The process of finding and signing the contract for my flat was seamless and quick.
Dear Johanna, Thank you for your kind comments regarding Edward and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad a great experience with Adam searching for my new flat to rent! Highly recommended.
Dear Artur, Thank you for taking the time to leave a lovely review regarding Adam. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGeorge at Dexters was very helpful in showing me a range of suitable properties in my search area and also assisting with the process of starting a tenancy. The team has been professional and responsive.
Dear Alexander, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
TrustpilotDexters Support
Busra and Paula (Baptista) were incredibly helpful and attentive. They reassured us and kept us updated throughout the process
Dear AR, Thank you for taking the time to leave a wonderful 5 star review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters letting team
Dexters letting team (Lucy and Sonia) were so supportive throughout with suggestions and sourcing trades to prep a flat for rent
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFelix at Dexters was great to work with…
Felix at Dexters was great to work with and was professional in his handling of the sale of our property
Dear Maya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat team!
I really appreciate Megan and Verity's assistance especially when we had some unexpected setbacks.
Dear Janice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThank you for being professional
Suportive, kind and procedures attitude. Always here foe me. Nothing but happy with Donalina
Dear Desislava, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOutstanding
I was supported by Tyler Dennis and he went above and beyond to support us. I will return as they were outstanding. Couldn't have asked for better support. Thank you.
Dear Claudia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Westminster office has 2,080 reviews across two platforms: 264 on Google, 1,816 on Trustpilot (across the whole business).
Dexters Pimlico is rated 4.3 out of 5 across all 2,080 reviews, and 4.7 out of 5 on Google from 264 reviews.
Yes. In The Trusted Agent 2026 awards: Dexters, Westminster won Gold; Dexters, London won Platinum.
Dexters Pimlico, 50 Churton Street, Pimlico, SW1V 2LP, Westminster, SW1V 2LP.
