Trusted Agent profile · Westminster

Dexters Pimlico reviews in Westminster

★★★★★ Great

2,126 reviews across 2 platforms

50 Churton Street, Pimlico, SW1V 2LP, Westminster, SW1V 2LP

Dexters's office in Westminster, at 50 Churton Street, is rated 4.3 out of 5 across 2,126 reviews on two platforms, including 303 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of two awards Dexters won in 2026.

Google logo

4.7 / 5

303

Reviews on Google

This office

Trustpilot logo

1,823

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.

What do you need help with?

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

I was in touch with Susannah Massey from Dexters Pimlico. She was very kind, informative and helpful from the very beginning. Even though I am quite selective, she was very patient and continued to offer best properties for rent that matched my criteria. Thank you!PositiveResponsiveness, Professionalism

Kasia · 9 January 2021

Agent replied · 8 January 2025

Dear Katarzyna, I was delighted to read the comments in relation to our Pimlico office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Simply the best Rental Management…

Simply the best Rental Management service ever.Christian Pengelly at Dexters always goes the extra mileNothing is too much trouble10 out of 10 !!!!

Stephen · 12 October 2023

Agent replied · 24 December 2024

Dear Stephen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great expiriance dealing with senior…

Great expiriance dealing with senior property manager, Adasa Andjadiumi. Fast and propper responce saved me time and some mony as well👌😊

Viacheslav · 28 November 2023

Agent replied · 24 December 2024

Dear Viacheslav, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters recently helped me with the…

Dexters recently helped me with the sale of my property, I found them very professional. Daniel Paz had excellent communication with myself and my partner and the sale went through smoothly, which made the whole sale stress free, highly recommend!

Yael · 14 February 2022

Agent replied · 24 December 2024

Dear Yael, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience and ease in every…

Great experience and ease in every aspect. Well done!

Joaquin · 24 July 2024

Agent replied · 24 December 2024

Dear Joaquin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I had great support from Graziana…

I had great support from Graziana Doronzo during the period of my tenancy. What was within her remit, she managed accordingly.

Alexandre · 24 November 2023

Agent replied · 24 December 2024

Dear Alexandre, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thanks for all your help!

I worked alongside Alistair Maclean on a transaction, and he was great - really proactive, nothing was too much trouble and really professional. Thanks for all your help Alistair! 5* Vicky, Simply Conveyancing Property lawyers

Vicky · 23 September 2022

Agent replied · 24 December 2024

Dear Vicky, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

We are happy with Donalina Gargrupe’s…

We are happy with Donalina Gargrupe’s service. She established good communication with landlord and helped us with our issues about the property.

Helen · 23 October 2023

Agent replied · 24 December 2024

Dear Helen, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Had a great experience with the…

Had a great experience with the Dexter’s team. I had been dealing with an agent called Jay Newman who was extremely helpful.

Joel · 23 October 2023

Agent replied · 24 December 2024

Dear Joel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a wonderful experience with Callia, she welcomed us with a smile and made the process very smooth and quick.

JAQ · 11 November 2023

Agent replied · 10 November 2024

Dear JRS , Thank you for taking the time to leave a lovely review regarding Callia. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fantastic service from Adam. He organized at very short notice 5 viewings of amazing places, can’t thank him enough. Highly recommend.

Rogue · 11 November 2023

Agent replied · 10 November 2024

Dear Rogue, We really appreciate you taking the time to leave such lovely comments about Adam. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very helpful agents

Very helpful agents, accommodating multiple visits to the property even after the end of negotiations, and helping us to get the purchase over the line

Charlie · 31 July 2023

Agent replied · 24 December 2024

Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

this company is a disgrace

this company is a disgrace, with no respect .i notice more than one branch is open, why are they bothering people on the Queens jubilee and not honouring a nationwide bank holiday. Greed at its very best.

Jason · 2 June 2022

Agent replied · 24 December 2024

Dear Jason, Thank you for your feedback and comments. We are usually open on Bank Holidays. However, due to such a special occasion we were closed on Friday the 3rd June in honor of the Queen's Jubilee. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional Service from Dexters

I have always received a very professional service from the property managers at Dexters led by Sheikh and supported by Donalina.

Mark · 7 November 2023

Agent replied · 24 December 2024

Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

working with Dexters

I am subcontracting for Dexters and just wanted to let everyone know they don't respect people who work with them!

Irina · 29 November 2023

Agent replied · 24 December 2024

Dear Irina, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Property Management

Donalina, from the Property Management Branch, has been extremely proactive in sorting issues during my tenancy with dexters. Great communication and organization.

Elliott · 9 October 2023

Agent replied · 24 December 2024

Dear Elliott, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A young woman by the name of Leorenta…

A young woman by the name of Leorenta led my viewing for a flat. She was fully of energy, very informative and made me feel very comfortable. I’m more than likely going to put in an offer!

Joe · 13 May 2022

Agent replied · 24 December 2024

Dear Joe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience. Abdul helped show us all apartments in the area in a very timely manner with all information. Great help and would definitely recommend to anyone looking in the area.

Alishah · 9 January 2023

Agent replied · 8 January 2025

Dear Alishah, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

We were harassed everyday

We were harassed everyday, being called at least twice until we signed the contract and pay. Completely unhelpful as they wouln't transfer the questions we had to the landlord after we signed the contract.Avoid them if you can.

Marta · 16 March 2022

Agent replied · 24 December 2024

Dear Marta ,I am sorry to hear this and am unable to find your details. Please can you let me know your full name and which office you have been speaking to and I will look into this further for you.Kind regards Sarah Tranter Customer Relations Team

5/5

Google

My boyfriend and I worked closely with Sammy who was incredibly helpful and professional. He assisted us with our move and helped us find the perfect place whilst being very pleasant to deal with. Great service from start to finish.PositiveValue

Sarah · 11 November 2021

Agent replied · 10 November 2024

Dear Sarah, It’s great to hear that you have had a brilliant experience with Sammy and our Pimlico office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

A GREAT AND PROFESSIONAL ASSISTANCE…

A GREAT AND PROFESSIONAL ASSISTANCE FROM MIS GRAZIANA DORONZO.GOOD HEARING AND ANSWERING IN FEW TIME.MIS ILHAM DERMOUMI FL30 RAFFLES HOUSE

Ilham · 10 November 2023

Agent replied · 24 December 2024

Dear Ilham, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Awesome Team Work and Service!!!!!

I was dealing with Olivia Maduro and am now dealing with Jamie. Awesome service from everyone and they go above and beyond what is expected! A pleasure to deal with the team!

Ryan · 15 November 2022

Agent replied · 24 December 2024

Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

We had an amazing experience working…

We had an amazing experience working with Zendeca Sinclair. Super professional, helpful, clear and quick response always.

Farah · 11 January 2024

Agent replied · 24 December 2024

Dear Farah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Donalina,

Donalina,Thanks for all you continued help with the management of my two properties. Your service is impeccable, it’s greatly appreciated.BestAndrew Brooks

Andrew · 9 October 2023

Agent replied · 24 December 2024

Dear Andrew, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters Pimlico

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Westminster won Gold; Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent