Trusted Agent profile · Westminster
★★★★★
2,034 reviews across 3 platforms
66 Grosvenor Street, Mayfair, London, W1K 3JL, Westminster, W1K 3JL
Dexters's office in Westminster, at 66 Grosvenor Street, is rated 4.3 out of 5 across 2,034 reviews on three platforms, including 152 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotPrompt Response to query
I received a very prompt, thorough and polite response to a query.
Dear Judith Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAmazing customer service
Amazing customer service, property managers are more than helpful and act very fast
Dear Aga, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMyra
MyraThank you for always dealing with issues or updates in a caring way.
Dear Ellis, We really appreciate you taking the time to leave such lovely comments about Myra. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have an amazing experience with Ida…
I have an amazing experience with Ida Curiac! She is very responsible and patient to my questions. Thank you for helping me find a best place to live!
Dear Ailin, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThe Dexters team were great
The Dexters team were great, from start to finish they were always on hand to help where they could to help progress the process.
Dear Joe,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSuper helpful and great communication
Super helpful and great communication. Very happy with all the help from Shayan Waziri, thank you!
Dear Isabella, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotTo go agency
Very helpful people. Seems like they know what you need and work with suggestions around your expectations.
Dear Akos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBailey couldn’t have been more helpful…
Bailey couldn’t have been more helpful and responsive; thank you so much!
Dear Matilda, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThe worts agency so far
The worts agency so far, please don’t bother to say ,,we sorry to hear that let us help,,!!!
I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI am very satisfied with Nadia's…
I am very satisfied with Nadia's service, she is so professional and efficient
Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotTalullah at Dexters
Talullah at Dexters has always been really prompt at responding to issues, no matter how small, and she is friendly, and helpful on the 'phone.
Dear Fiona, Thank you for taking the time to leave such a lovely review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had a great experience using Dexters. Friendly and efficient service. Very thorough administrative approach. Garrie and Tom at the Mayfair office were very supportive and understanding of my requirements and went the preverbal extra mile for me.
Dear Elizabeth, Thank you for your review regarding your experience with our Mayfair Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotWonderful service from Natasha
Wonderful service from Natasha. Responsive and helpful through the whole process. Thank you!
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleI recently used Mayfair Dexters to rent a property - I was really impressed with their excellent service. I would definitely recommend them to my friends and family, should they be in a position of looking to rent. Many thanks, Sophie
Dear Ms Doughty, Thank you for your review regarding your experience with the Lettings Team in Mayfair. I do hope we can continue to assist you in the future and would like to take this opportunity to wish you the very best. Kind regards, Anna Devey Customer Relations Administrator.
5/5
TrustpilotGood, attentive service
Good, attentive service by Taylor, Donalina and Sonia.Would recommend.
Dear Robs, It’s great to hear that you have had a brilliant experience with our Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotDexters, Tufnell Park. Hopeless.
Hopeless, you spend an hour with their top sales guy who then passes on nothing to a kid in his first suit who doesn't even know where the boiler is.
Dear Mr Steve. We are sorry to hear that your experience with us didn’t go as planned and would be keen to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotRasel helped me immensely
Rasel helped me immensely. Super professional and makes the whole renewal process a breeze.
Dear Terry, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRasel Islam Was good at communicating…
Rasel Islam Was good at communicating the whole time when sorting a renewal contract
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotprofessional approaches
Me members of staff are very Very helpful and professional.
Dear Kin Tse Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotconstant updates and feedback following…
constant updates and feedback following recent floodfrom Kiera
Dear Vic, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe were very pleased with Garrie’s service. He made himself very available to us and very helpful. He was quick to find us the place and helped us move in smoothly with short notice.
Dear Kate, We appreciate you taking the time to submit your review regarding the service you received from our Mayfair Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotRasel Islam Is great
Rasel Islam Is great. Makes tenants feel valued and communicates everything well.Rhys & Maria
Dear Rhys & Maria, Thank you for your 5 star review and kind comments regarding Rasel. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotNatasha has always been helpful with my…
Natasha has always been helpful with my property letting
Dear Donald, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMr. Rhys Davies - Dexters
I can strongly recommended Mr. Rhys Davies.He was very helpful and makes things as easier for me as it could be.I really appreciate it.Dr. Jaroslaw Matuszak
Dear Jaroslaw, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
