Trusted Agent profile · Westminster

Dexters Mayfair reviews in Westminster

4.3

★★★★★ Great

2,033 reviews across 3 platforms

66 Grosvenor Street, Mayfair, London, W1K 3JL, Westminster, W1K 3JL

Dexters's office in Westminster, at 66 Grosvenor Street, is rated 4.3 out of 5 across 2,033 reviews on three platforms, including 152 Google reviews rated 4.8.

Google logo

4.8 / 5

152

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,879

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sarah is an attentive agent

In my recent dealings with Sarah from Dexters, I found her consistently to be prompt, direct, exact and helpful. I would happily contact her directly for future sales and purchases. A. Boland

A · 6 September 2022

Agent replied · 25 December 2024

Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sarah will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It has been an absolutely pleasure dealing with the Mayfair office at Dexters. Although I let a property from another Dexters office, however the team in Mayfair have be incredibly helpful, polite and professional in assisting me. Thank you and I hope to use them in the future.

Shadi · 25 October 2018

Agent replied · 23 October 2024

Dear Shadi, I am writing to say thank you for your kind comments about the service you received from our Mayfair Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We were impressed and delighted with Garrie Mayers service. As visitors from Canada, we appreciated Garrie's knowledge and professionalism. He found the perfect short let for us, and arranged the details promptly and efficiently. Thanks for making the process so easy for us!

Olaf · 24 October 2020

Agent replied · 23 October 2024

Dear Olaf, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

5/5

Trustpilot

I am very happy with Ms Grace Kehoe who…

I am very happy with Ms Grace Kehoe who is very empathetic, prompt responsive and professional. Highly recommend!

Jaidyn · 1 November 2023

Agent replied · 25 December 2024

Dear Jaidyn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

responsive

responsive, professional

Chris · 2 September 2024

Agent replied · 25 December 2024

Dear Chris, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent experience with Dexters…

Excellent experience with Dexters letting agency in kingston on Thames. Efficient friendly team managing our properties, keeping me informed of any problems and effectively dealing with them

Stuart · 31 January 2023

Agent replied · 25 December 2024

Dear Stuart,it’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from the team

Great service from the team. I would highly recommend. Graziana, Claire, Angelo and Monika have been fantastic.

MKW · 8 November 2023

Agent replied · 25 December 2024

Dear MKW, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent service

Professional Servise from Andy.Extremely helpful and polite.Highly recommend.

Andry · 13 May 2024

Agent replied · 25 December 2024

Dear Andry, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Had a great experience dealing with…

Had a great experience dealing with Jonathan in tenancy management. Efficient and friendly service, thanks

Catherine · 19 December 2023

Agent replied · 25 December 2024

Dear Catherine, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tenancy Renewal

Have been working with Rasel to renew a Tenancy on our flat. Very helpful and process is all good so far.

Richard · 17 July 2023

Agent replied · 25 December 2024

Dear Richard, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Donalina has done her great job and she…

Donalina has done her great job and she is very polite and helpful to work with. Really excellent communication and we appreciate it too. Great job!!

Zhucheng · 15 February 2023

Agent replied · 25 December 2024

Dear Zhucheng, It’s great to hear that you have had a brilliant experience with Donalina. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional team

Since 4 years we are happy with their service. They always find solutions to our problems. The team is professional and friendly.

Erdi · 16 June 2023

Agent replied · 25 December 2024

Dear Erdi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Mrs FS

I found Ms Phoebe very skilled kind professional in her management

Mrs · 5 March 2024

Agent replied · 25 December 2024

Dear Fereshteh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters and Esta have been great at…

Dexters and Esta have been great at supporting me with my purchase. I really appreciate all the help they gave me and would definitely recommend them to anyone who is looking to buy.

Celia · 6 May 2022

Agent replied · 25 December 2024

Dear Celia, t’s great to hear that you have had a brilliant experience with Esta. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

The property manager

The property manager, Donalina, was kind, fast and efficient when dealing with her. Would definitely recommend.

Col · 10 November 2023

Agent replied · 25 December 2024

Dear Col, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

The worse agency in England

The worse agency in England, branch manager threatened me as tenant due to viewings request. They are full of pushy and unprofessional agents.

D.V · 7 May 2023

Agent replied · 25 December 2024

I am sorry to hear that your experience with us hasn’t been as we would expect. I would like to look into this further for you however, have been unable to locate you on our database. If you could please contact us at customerrelations@dexters.co.uk with further information. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Just good service

Always found Dexters good to work with Georgia McConnell very helpful as all the staff. Michael Rossi.

Mr · 16 October 2023

Agent replied · 25 December 2024

Dear Michael, Thank you for taking the time to leave a lovely review regarding Georgina. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

WORST Estate agent ever

WORST Estate agent ever . They will let you down every time that you need them if you are not a landlord

Caroline · 30 May 2023

Agent replied · 25 December 2024

Dear Caroline, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer

5/5

Trustpilot

Alistair Maclean

Had a really good relationship with Alistair at Dexters during a recent matter. He was very friendly, professional and helpful. Would like to work alongside him again

Suzy · 19 December 2022

Agent replied · 25 December 2024

Dear Suzy, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish. The mortgage provider they suggested was brilliant and did a great job - then on one weekend found the ideal property.I’ll be letting it through them as well!

Will · 11 February 2022

Agent replied · 25 December 2024

Dear Will, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Indre’s a pleasure to deal with

Indre’s a pleasure to deal with, efficient and great communication. Thanks for all the help

Thiago · 18 November 2023

Agent replied · 25 December 2024

Dear Thiago, Thank you for taking the time to leave a wonderful 5* review. Indre will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Very happy usually with responsiveness…

Very happy usually with responsiveness and support provided to us. Follow up is also adequate.

Haitham · 18 November 2023

Agent replied · 25 December 2024

Dear Haitham, Thank you for taking the time to leave a lovely review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very friendly and helpful staff .

Muskaan · 23 May 2024

Agent replied · 23 October 2024

Dear Muskaan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great service in the Battersea area

I was so pleased with the professionalism of Edward from Dexters Battersea Estate Agency. The process of finding and signing the contract for my flat was seamless and quick.

Johanna · 13 September 2022

Agent replied · 25 December 2024

Dear Johanna, Thank you for your kind comments regarding Edward and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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