Trusted Agent profile · Westminster
★★★★★
2,033 reviews across 3 platforms
66 Grosvenor Street, Mayfair, London, W1K 3JL, Westminster, W1K 3JL
Dexters's office in Westminster, at 66 Grosvenor Street, is rated 4.3 out of 5 across 2,033 reviews on three platforms, including 152 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotDexters North Property Management Team…
Dexters North Property Management Team were great at solving an issue with my shower swiftly.
Dear Tiago, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Support
Busra and Paula (Baptista) were incredibly helpful and attentive. They reassured us and kept us updated throughout the process
Dear AR, Thank you for taking the time to leave a wonderful 5 star review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters letting team
Dexters letting team (Lucy and Sonia) were so supportive throughout with suggestions and sourcing trades to prep a flat for rent
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFelix at Dexters was great to work with…
Felix at Dexters was great to work with and was professional in his handling of the sale of our property
Dear Maya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat team!
I really appreciate Megan and Verity's assistance especially when we had some unexpected setbacks.
Dear Janice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOutstanding
I was supported by Tyler Dennis and he went above and beyond to support us. I will return as they were outstanding. Couldn't have asked for better support. Thank you.
Dear Claudia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThank you for being professional
Suportive, kind and procedures attitude. Always here foe me. Nothing but happy with Donalina
Dear Desislava, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA good estate agent is good for everyone
A good estate agent is good for everyone. Dexters are. When standards are dropping, it is wonderful to find a company that cares
Dear Mr Alan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Rob Curtis in Lettings looks after my…
Rob Curtis in Lettings looks after my flat beautifully, very reliable and thorough. Highly recommend.
Dear Simon, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotNightmare
My nightmare and my daily struggle for almost a month. It's just impossible to deal with the agency. They keep delaying responses and adding new people to the conversation causing it to be extended to almost a month. I've spent so many hours and money with solicitors for something that is simple. I would give less than 1 star if I could. It's just extremely disappointing.
5/5
TrustpilotKarishma AMIN
Karishma approah to business was no nonsense approach - was breathe of fresh airvery helpful and penty of resources
Dear Mr M Radia, Thank you for taking the time to leave a wonderful 5 star Google review. Karishma will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters take customer service…
Dexters take customer service seriously! ….and it pays to do so in the short, medium and long term.
Dear Customer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleLouise and Abbey were fantastic in making sure the sale went through quickly with minimum hassle highly recommended!
4/5
TrustpilotStarted bad but getting better
Started badly but they were responsive and so I am changing my rating in the hopes that this turn around continues.
Dear Rajan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotEleanor Paget of the Mayfair office was…
Eleanor Paget of the Mayfair office was extremely professional and quickly understood my needs so no time was wasted . I would recommend her for her enthusiasm and negotiating skills .
Dear Wen, Thank you for your review, and mentioning your experience with Eleanor in our Mayfair office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI want to thank both Dexters and dear…
I want to thank both Dexters and dear Mia Hicks for the great experience I had while getting my new place to live. Everyone was so helpful about everything. Many thanks
Dear Ali, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA big 'thank you' to George at Hendon…
A big 'thank you' to George at Hendon for all his help with the sale of our property.
Dear Peter, We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPoppy 🙌🏻👏🏻
Poppy stands out through her professionalism, diplomacy and promptness. Poppy has a quick and knowledgeable turnaround of any enquiry one may have.
5/5
TrustpilotJadasa helpful in multiple situations
Jadasa helpful in multiple situations - prompt answer and always follows up
Dear Francesco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotResponsive
Responsive, proactive, helpful, decent and pleasant to deal with. Thank you especially to James Christie.
Dear Alison, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent service and very good fees
Excellent service and very good fees. Thanks
Dear Jayne, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
GoogleI visited Dexters Mayfair office yesterday, and I had nothing less than a 5 star experience. The lady at the front desk was very professional and welcoming, and he rest of the team were also helpful. I wouldn’t hesitate to visit again!
Dear Marsha, I am writing to say thank you for your kind comments about the service you received from our Mayfair Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
TrustpilotEffective Sales Progression
Excellent communication enabled a tricky job to get over the line
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPrompt Response to query
I received a very prompt, thorough and polite response to a query.
Dear Judith Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
