Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTenancy change made easy!
I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!
Max · 21 June 2024
Agent replied · 22 October 2024
Dear Max, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleWe have recently changed our agent after a horrible experience with another agency. Emily at Dexters and Dominique and Dexters have been absolutely amazing. Emily has been so professional and there has been no task that's an issue. I'm so grateful for their awesome service.
Zosha · 25 April 2024
Agent replied · 22 October 2024
Dear Zosha, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Marylebone office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI’m very happy with the service I…
I’m very happy with the service I received from Aros and Blaisine. They were extremely helpful, professional and responded very quickly to my request. I really appreciate their help and would definitely recommend their service. Thank you so much!
Anna · 6 October 2026
★★★★★ 5/5
TrustpilotI'm ending my tenancy with Dexters for…
I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.
Carlos · 16 September 2026
★★★★★ 5/5
GoogleIt has been a pleasure to work with Dexters Marylebone to rent out our property. A special thank you to Emily and Luke who gave us great confidence from day one. They are both extremely professional and efficient to work with. Thank you again and we look forward to our continued working relationship.
Louise · 23 October 2023
Agent replied · 22 October 2024
Dear Louise, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was very happy with the excellent service I received from Dexter's Marylebone office. Ella was fantastic, persevered until we found the right place and Josephine was extremely efficient finalising the paperwork without any issues. I highly recommend the professional team at Dexter's Marylebone to all prospective buyers and tenants.
Giulia · 27 December 2023
Agent replied · 22 October 2024
Dear Giulia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ella . Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI've been looking for properties to…
I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!
Mimi · 30 June 2023
Agent replied · 22 October 2024
Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.
★★★★★ 5/5
GoogleSusannah and her team have been managing our property in Marylebone for several years now and I’ve also found them incredibly helpful and great at finding us lovely tenants in a timely manner.
Justine · 25 October 2024
Agent replied · 8 November 2024
Dear Justine, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
TrustpilotJadasa Andjadiumi has been absolutely…
Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.
Consumer · 18 November 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI can not thank Joanne enough for the…
I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.
Samiar · 19 October 2023
Agent replied · 22 October 2024
Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleElla Harris is efficient. She took into consideration all the criteria we wanted. She answers fast and she stays listening to you even if you need to ask for more information. I am sure she is a good colleague too.
PIERRE · 24 June 2024
Agent replied · 22 October 2024
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have taken the stress out of renting out our property…
Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.
Cally · 16 October 2023
Agent replied · 22 October 2024
Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFirst class service
I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.
Connie · 7 November 2023
Agent replied · 22 October 2024
Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAn Agency that Really Look After You
When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.
Stuart · 6 November 2023
Agent replied · 22 October 2024
Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a fantastic experience working with Cameron and Josephine from Dexters to find our new flat in Marylebone. They were incredibly professional, patient, and supportive throughout the process. We highly recommend them to anyone looking …
Dominik · 17 February 2026
Agent replied · 17 April 2026
Dear Dominik, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Cameron and Josephine. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
TrustpilotThank you Isabelle and paulo
I just wanted to thank Isabelle Sketchley-Holmes from the managing team for the apartment, as well as Paulo, the handyman who came. there was a lock emergency in the apartment, and they handled it amazingly. Thank you very much!
David · 4 July 2024
Agent replied · 22 October 2024
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been managing my property…
Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.
Binal · 30 October 2023
Agent replied · 22 October 2024
Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI had an extremely unpleasant…
I had an extremely unpleasant experience with this real estate agency. The lack of professionalism is obvious in the way they carry out their daily activity.
Simon · 14 May 2026
Agent replied · 25 May 2026
Dear Simon, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations
★★★★★ 3/5
Trustpilot5 stars for Remi
I give 5 stars to Remi at Dexters as he is very efficient and he does what he says and always keeps his word. However, in the many years they managed the property I live at, the colleagues that previously managed the property were mot helpful. They would always say they would send the appropriate people to fix things and then they wouldn’t follow through. Something that needs serious improvement is to hire competent, knowledgeable and hard working people to fix things and not send always the same lazy careless people who come and break things even more or they do a easy half fix and leave and email the agency with a pic saying its all fixed. Even worse and out of Dexters control is the council of Westminster sending people to fix windows who come and literally say that the work requires 2 hours and they are not up for it so they patch things up with glue and plastic pieces in 5 min, take a pic and say its done in the middle of the winter with a baby in the house, leaving the window unfixed for a privately rented property.
Mariana · 22 October 2024
Agent replied · 23 November 2024
Dear Mariana, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotI am very grateful to Dominic Glover
I am very grateful to Dominic Glover, who has always helped, is always responsive, and ensures that everything is done. He takes his work very responsibly.
Alina · 12 May 2026
Agent replied · 22 October 2024
Dear Alina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotPetros Giorganios was always extremely…
Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them
Lisa-Marie · 12 February 2024
Agent replied · 22 October 2024
Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLuke Evemy at Dexters Marylebone was by far one of the easiest and most delightful estate agents I have ever had the pleasure to work with.
Luke listened attentively to all of our requirements and helped to narrow down which properties offered the best match to our needs. Pleasant and patient, Luke took ever measure to ensure we were well informed throughout our property search. I would highly recommend Luke to anyone seeking a property to let. Thank you Luke for all your hard work!
Venessa · 24 October 2018
Agent replied · 22 October 2024
Dear Venessa, We greatly appreciate you putting aside the time to submit a review about our Marylebone Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
TrustpilotMonika has been incredibly helpful
Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.
Jake · 10 April 2024
Agent replied · 22 October 2024
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina Gargrupe, Property Manager
Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.
Judith · 4 December 2023
Agent replied · 22 October 2024
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.