Every review we hold for the Westminster office, from every platform, shown as written. First names only.
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5/5
GoogleWe connected with Olivia during our apartment search and she was super proactive, smart and efficient in showing us properties around our desired location. She understood our budget and requirements and shortlisted great properties. She was also very flexible with our timing and other preferences. We leased an apartment last month because of her great service. Everything was super smooth and we are happy customers. We have recommended Olivia to several of our other friends. Thankyou Dexters and Olivia for finding our new home :)PositiveResponsiveness, Quality, Professionalism
Hina Β· 23 October 2021
Agent replied Β· 22 October 2024
Dear Hina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
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5/5
GoogleMy husband and I have had nothing but an excellent experience working with the Dexters team. From first the phone call, Olivia was extremely helpful and set up a handful of viewings for us right away - even though we were moving a couple of months down the line. We arrived for our viewings and met Cory, and we had the loveliest afternoon viewing flats around the Marylebone area. We got lucky and found the right one that afternoon. Cory and Olivia were so quick in getting everything set up and sent to us - we had everything sorted within a week! Thank you so much for making our experience of finding our new flat so easy - we are excited for our new home!
Mikka Β· 23 October 2021
Agent replied Β· 22 October 2024
Dear Mikka. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
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5/5
GoogleCory at Dexters helped me find an amazing flat. He listened to what I was looking for, and showed me several ones that fit my criteria. I received lots of help in securing the flat I wanted, and Cory was super helpful, very responsive and followed up with me a lot which was great. I received really good advice and guidance on the offer process, and ended up with a good deal on the place. Really appreciate all the work that was put in, and very happy with my experience with Dexters so far.PositiveResponsiveness, Quality, Professionalism
Hedvig Β· 23 October 2021
Agent replied Β· 22 October 2024
Dear Hedvig, Itβs great to hear that you have had a brilliant experience with our Marylebone office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
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5/5
GoogleMy friend and I (two young professional sharers) have been searching for flat in the Marylebone area with Dexter and while we eventually had to switch area due to a change of job location, we had a very positive professional experience with Dexter. In particular, Cory - the agent who was taking care of our search - was extremely helpful, professional and available. Very flexible, easy to reach at any hour, mindful of what we were looking for and super friendly. Our flat- hunting with Cory was a very enjoyable experience and I would definitely recommend!PositiveResponsiveness, Professionalism
Irene Β· 23 October 2021
Agent replied Β· 22 October 2024
Dear Irene, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
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4/5
TrustpilotWe recently moved into our apartment
We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexterβs management team are so supportive and helpful. Issues were quickly resolved.
Odessa Β· 10 May 2024
Agent replied Β· 22 October 2024
Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
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5/5
GoogleElla Harris has been very helpful on my search for a new flat to let. She quickly identified suitable properties based on my requirements, was able to arrange speedy viewings, and helped me get an offer in which was accepted.
Kerry Β· 9 November 2024
Agent replied Β· 23 November 2024
Dear Kerry, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
TrustpilotExcellent communications
Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me thatβs the best thing about her. So many times I engage with agents who say theyβll call back and it never happens. Not the case with Donalina. Very good ππ½.
Tita Β· 18 November 2023
Agent replied Β· 22 October 2024
Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleBen Purkiss is an expert at what he does.
Paige Β· 8 November 2025
Agent replied Β· 22 November 2025
Dear Paige, Thank you for taking the time to leave a wonderful 5 star Google review. Ben will be thrilled to read your kind comments. Kind regards, Asma
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5/5
TrustpilotGreat services and very professional
We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!
Daphne Β· 22 September 2021
Agent replied Β· 22 October 2024
Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
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5/5
TrustpilotA very responsive team and moreβ¦
A very responsive team and more importantly understands the issues youβre trying to solve and works on your behalf to get them fixed. Thankful to have Stephanie Thame managing things for me and will always see things through to ensure any issue is fully resolved.
Noah Β· 8 October 2026
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5/5
GoogleI had an amazing experience with Dexters Marylebone agency. I found my flat with just one day of visit and all the team members were very prompt to answer all my needs and questions during the process. Special thanks to Ian, Emily and Josephine for their high level of professionalism and effectiveness.
Cheers,
Adrien
Adrien Β· 25 February 2024
Agent replied Β· 22 October 2024
Dear Adrien, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotExcellent and professional
This is the first time Iβve let a property and Iβve found the islington branch to be excellent .. Iβve dealt with Adam king and Jude hill and they both been great ( being new to this Iβve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .
Mr Β· 19 December 2021
Agent replied Β· 22 October 2024
Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team
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5/5
TrustpilotHighly recommended and great service! (:
We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.
NBC Β· 23 August 2024
Agent replied Β· 22 October 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
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1/5
TrustpilotDexters - tenants beware
A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecastβ¦..
Liz Β· 27 November 2023
Agent replied Β· 22 October 2024
Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotGreat service from property managers
Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.
Davide Β· 24 November 2023
Agent replied Β· 22 October 2024
Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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1/5
TrustpilotWorst estate agency
Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.
Sunil Β· 13 December 2021
Agent replied Β· 22 October 2024
Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasnβt as expected. If youβre open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team
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5/5
GoogleMany thanks to Cassie on helping me find my perfect apartment. Would highly recommend!
David Β· 1 September 2025
Agent replied Β· 8 September 2025
Dear David, Thank you for taking the time to leave a wonderful 5 star Google review. Cassie will be thrilled to read your kind comments. Kind regards, Asma
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5/5
Googlesuch a great experience thanks to Dameris who has been following up the entire process with patience, care and great kindness. Outstanding support til the completion date and even after, liaising with the flatβs seller to provide me will all the useful information I needed. Ask for her she is an absolute gem !
CANDY Β· 26 January 2024
Agent replied Β· 22 October 2024
Dear Candy, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotAnna, Stacie and Nitesh have been brilliant
Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.
Sanga Β· 20 May 2026
Agent replied Β· 25 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
TrustpilotPetros was outstanding in customerβ¦
Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.
Mr Β· 3 May 2024
Agent replied Β· 22 October 2024
Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
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5/5
GoogleProfessional, friendly and efficient. Emily was my super responsive comms wise and dealt with any last minute issues in a deft and pragmatic manner. I felt confident my property was in good hands, many thanks Emily.
Julie Β· 1 December 2024
Agent replied Β· 8 December 2024
Dear Julie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
TrustpilotThank you to Petros
After we moved into our property, we were faced with a few maintenance issues, but Petros has been extremely helpful in resolving these by liasing with the maintenance teams and organising any repairs, and has really been on our side through the whole experience. Thank you Petros!
James Β· 27 May 2024
Agent replied Β· 22 October 2024
Dear James, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotExcellent sales progression
Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.
Christopher Β· 15 February 2024
Agent replied Β· 22 October 2024
Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotJoe Read was quick in response andβ¦
Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel
Susie Β· 9 August 2023
Agent replied Β· 22 October 2024
Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.