Dexters Hyde Park & Bayswater reviews in Westminster

★★★★★ 5/5

Trustpilot

Joe Read was quick in response and…

Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel

Susie · 9 August 2023

★★★★★ 5/5

Google

Our agent for finding an appartment was Catrin Rogers who was very motivated to help us find an appartment! An agent who is willing to go the extramile for the client. It has been a great experience. …

Martin · 26 March 2026

★★★★★ 5/5

Google

Great work Heidi! a top amount of effort so far 😮‍💨 - Bean …

Ben · 11 September 2026

★★★★★ 5/5

Google

Nicole was exceptional to work with. Very attentive, polite, and super responsive.

Henrique · 2 September 2025

★★★★★ 5/5

Trustpilot

Really great experience

Really great experience. When we asked for approval to upgrade some kitchen appliances, our account manager Neil went out of his way to talk to the landlord, not only obtaining approval but also a split cost agreement and managing to find the same appliances at a cheaper discounted price. Thanks!

Frederik · 5 March 2024

★★★★★ 5/5

Trustpilot

We dealt with Zen from the Battersea…

We dealt with Zen from the Battersea branch when we managed to lock ourselves out of the house (!) the other evening. We called the branch immediately, Zen was the only person left in the office and was just about to leave for the day, but she kindly stayed and waited for us to get there so we could pick up a spare set of keys. We were so grateful! Thank you - Highly recommended!

Olivia · 11 November 2021

★★★★★ 1/5

Google

EDIT: what i said about the agent below is still true. However , the agent that ended up getting the commission on our rental made us go through the most tiresome experience. He , Piers Connor, had little regard for our worries and asks , he only chased our signatures and cornered us without giving importance to our tenant rights. Avoid him and ask for another agent if you can. He and Dexters with premeditatation evaded showing us the condition to which we would enter , didn’t fight at all for us. we kept asking for good furniture and finishing. The furniture is SAD and looks like someone’s unwanted things. The dining table is wobbly and could be a toy table. We are sorry he got the commission , if anything Bella deserved it , not him. Mind you, we do not pay a small rent amount , we are in the 3k + a month range . The Dexter’s Administration team has been daunting , we were never told we would enter the flat halfway though plaster work, big leak that has un with a constant puddle, peeled and watermarked ceilings, dangling cables in the middle of the kitchen . As well as unhinged cabinet doors and busted shower head . The wall decorating is in a bad state with one bedroom being inhabitable. We moved over a month ago and the work hasn’t even re started. they gaslight our emails with unclear timelines and promises of someday. this is not an empty property anymore , it’s someone’s home and it looks embarrassing. but if they have your money and signature on contract they don’t care. i’d say RUN , find a boutique agency or a direct landlord - tenant relationship. I will only change this status once my case has been tended to , it’s ridiculous. I have tried the friendly approach for over a month. I’m tired and we are not conformists. we pay rent in full and as landlords administration i wonder if not keeping the place up to standard counts as a breach of contract. i’ll be checking that next The overall good rating of this agency is because they really care about these reviews . they will get the agent that bonded with you most to tell you how much it means to their performance review if you help them with a good one, as if it were personal- what a cunning way to hide behind a nice person the terrible service you get once you have given them your money. This good rating is a tactic they actively work on but it’s artificially crafted Isabella (Bella) is terrific as a guide and expert to finding a place. Our search has been long but she is really sweet and has remained patient and active in showing us the best fits that come her away. We appreciate her help through the process.

Erika · 2 January 2025

★★★★★ 5/5

Trustpilot

Jess Lynagh , keep up the good work

Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards

Joe · 27 January 2023

★★★★★ 5/5

Trustpilot

Great Experience as a landlord

We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.

PF · 8 November 2023

★★★★★ 5/5

Trustpilot

EXCELLENT ON EVERY FRONT

We have been using Dexters to manage our rental flat for many, many years and they have been excellent on every front. Over the past couple of years we have mainly dealt with Catherine McDowell who is a joy to talk to and who has been utterly dependable and efficient despite some quite challenging circumstances

Charlie · 30 October 2023

★★★★★ 5/5

Trustpilot

We want to the thank dexters agent…

We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine

AMIT · 2 July 2024

★★★★★ 5/5

Google

We had a very good experience looking for an apartment to rent with Dexter's. Everyone in the Bayswater team is nice and polite, and especially Millie Bresnahan, she was highly professional and helpful, we wasted no time; she immediately understood what we were looking for, and she only showed us apartments that matched our needs. In less than three weeks we've found the right one. Thanks Millie!

Samuel · 25 October 2022

★★★★★ 5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

★★★★★ 5/5

Trustpilot

Graziana & Angelo were super helpful!

We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.

Charo · 14 November 2023

★★★★★ 5/5

Google

We just moved into our new flat, thanks to Loujain, who was very helpful, professional and caring throughout the whole process of looking for a flat uptill the very end. I would recommend Dexters to everyone, specially Loujain, and am grateful to her for the quick turnover and professional help! I know we are in good hands with Dexters, and it felt really good to have that sense of security. Will definately use Dexters for our next move again!PositiveProfessionalism

Zeynab · 25 October 2020

★★★★★ 4/5

Trustpilot

Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

★★★★★ 5/5

Google

I had the pleasure of working with the exceptional Mr Lawson, and the experience was truly outstanding. From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to meeting my needs. They took the time to understand exactly what I was looking for and delivered with impeccable service. The process was smooth, and their attention to detail made all the difference. I highly recommend this high-end estate agency to anyone looking for personalized, top-tier real estate service.

Iain · 17 December 2024

★★★★★ 5/5

Trustpilot

Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

★★★★★ 5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

★★★★★ 5/5

Google

Excellent service from Catrin Rogers! She is professional, proactive, and very helpful. The entire renting process was seamless. We couldn't be happier with our new flat. Thank you so much for all your help!

Claire · 9 April 2026

★★★★★ 5/5

Google

I have rented with Dexters several times before and it has always been a great experience. In my latest process, Nicole was particularly helpful, very professional and knowledgeable. She answered all our questions and made everything run smoothly. I highly recommend her!

Iustina · 5 September 2025

★★★★★ 5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

★★★★★ 5/5

Google

I would like to thank Danielle. She was incredibly helpful and efficient in assisting us with our flat search, always responding promptly and guiding us through every step with patience and professionalism.

Ivania · 9 December 2025

★★★★★ 5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023