Trusted Agent profile · Westminster

Dexters Hyde Park & Bayswater reviews in Westminster

4.4

★★★★★ Great

2,261 reviews across 2 platforms

4 Spring Street, Hyde Park, London, W2 3RA, Westminster, W2 3RA

Dexters's office in Westminster, at 4 Spring Street, is rated 4.4 out of 5 across 2,261 reviews on two platforms, including 383 Google reviews rated 4.8.

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4.8 / 5

383

Reviews on Google

This office

Trustpilot logo

1,878

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have used Dexters property management…

I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.

John · 15 March 2024

Agent replied · 26 October 2024

Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Pleasure working with Alistair

Absolute pleasure working with Alistair Maclean at Dexter's to get our mutual clients transaction completed so swiftly, smoothly and efficiently. Such a delight to work with and pushed all parties to get completed in a speedy and professional timescale. Communication was a breeze thank you Alistair!

Pam · 26 September 2024

Agent replied · 26 October 2024

Dear Pam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Thank you Dexters!

The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!

Sarah · 25 September 2023

Agent replied · 26 October 2024

Dear Sarah & Damian, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Pedro is a great man

Pedro is a great man! He has a good listening ears and he get things resolved quickly.

Ebun · 17 June 2026

5/5

Trustpilot

The Dexter team at Cricklewood have been fabulous…

The Dexter team at Cricklewood have provided us with a fabulous service in all the dealings we have had with them from start through to sale. The communication between us and the team has always been clear, relevant and simple. It doesn’t matter if the lead on your sale is not available, everyone has a grasp of the detail, are only too happy to help or get back to us. The office is impressively headed up by Neela who has given great advice along the journey and we have worked with Jamil, Samara & Nathalia really well.

David · 15 February 2022

Agent replied · 26 October 2024

Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I’ve had the pleasure of dealing with…

I’ve had the pleasure of dealing with Leighton Hanson at Dexters and have found them to be so efficient and professional with such great communication and often doing that little that little bit extra to try and get issues resolved. The experience really has made me feel confident that our property and tenants are in good hands.Thank you Leighton!

Sarah · 11 January 2024

Agent replied · 26 October 2024

Dear Sarah, Thank you for taking the time to leave a lovely review regarding Leighton. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tamara at Dexters has been extremely…

Tamara at Dexters has been extremely helpful and professional and I am incredibly grateful for her help and support she has offered to u in the last two years. I highly recommend Tamara's and Dexters Management Service. 5 star service at all times

Viktor · 25 October 2024

Agent replied · 22 December 2024

Dear Viktor, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

Paul Ford - Head of Property Management

Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra

Sam · 27 October 2023

Agent replied · 26 October 2024

Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Karl Reynolds has been helpful and…

Karl Reynolds has been helpful and efficient in helping to resolve the issues with my rental that they manage.

Consumer · 28 May 2026

1/5

Trustpilot

Don’t choose Dexters

Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change

Kayra · 30 December 2021

Agent replied · 26 October 2024

Dear Kayra. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

A Skilled Dexter’s Agent

I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.

Ana · 15 January 2024

Agent replied · 26 October 2024

Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team

5/5

Trustpilot

Thanks to Zendeca

So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.

Jack · 1 December 2021

Agent replied · 26 October 2024

Dear Jack, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Exceptional service and dependability.

Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.

Chris · 26 October 2023

Agent replied · 26 October 2024

Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great estate agents

I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.

Ekin · 26 January 2024

Agent replied · 26 October 2024

Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters has always provided an excellent service. Rosa Lopez has been absolutely amazing. She was focused on understanding what I was looking for and would call me everytime a new flat came available that met my requirements. She is always available and super hard working, and someone I have fully relied on my flat search. Dexters, and expecially Rosa, are great.

Cristina · 25 October 2023

Agent replied · 24 October 2024

Dear Cristina, We really appreciate you taking the time to leave such lovely comments about Rosa. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Kirlon has been so helpful during our…

Kirlon has been so helpful during our tenancy, very communicative and quick to resolve queries/issues!

Customer · 18 June 2026

5/5

Google

In all honesty, five stars feels too little. I went to see two studios with Millie Bresnahan, and I have to say that after a whole week of studio and flat hunting, this was by far the best service I experienced. Not only was she professional, attentive, and a downright lovely person to meet, but she was also courteous enough to change the viewing times after I mistakenly double booked (that will teach me to keep a calendar at hand in the future!) She answered every question I had, provided answers to questions I hadn’t thought of yet, updated me daily on the status of the application, and thanks to her I will be moving to the perfect studio, in the perfect location, at a truly affordable rent. Cherry on top of the cake: from viewing to tenancy agreement signing, it took less than 48 hours which is phenomenal anyway you look at it! If you are unsure about where to rent from, or who is the best person to contact, I cannot recommend Millie and Dexters Hyde Park enough.PositiveResponsiveness, Quality, Professionalism, Value

F · 25 October 2021

Agent replied · 24 October 2024

Dear Fábio, Thank you so much for your comments, Millie in our Hyde Park office will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I have the utmost pleasure to have Rosa Lopez as my agent and I couldn’t be more delighted. She has been assisting me and taking care of all the process in the most caring, professional way. There are very few agencies that are trustful and that have amazing people working in there and I must say Dexters is one of them. I appreciate the care and love they put in their service, every time I call them, I am treated with respect and friendliness. 100% recommended. Thank you Dexters and a big thank you to Rosa, who has been wonderful from the start. Gracias!PositiveResponsiveness, Professionalism

Nanz · 25 October 2021

Agent replied · 24 October 2024

Dear Nanz. We are delighted that you took the time to leave such a fantastic review which the Hyde Park and Bayswater team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Millie has been an absolute pleasure from the very first phone call. Very easy to talk to and a lovely person. She took the time to show us multiple properties, including ones she had found for us that fitted our requirements. Everything was well organised, we were kept in the loop and she has been very easy to contact, as well as offering personal, appropriate advice where needed. We had a great time at the viewings and have had no problems at all since putting an offer down on a property with her. Thank you so much for all your help. Would definitely recommend. Thank you Millie and thank you Dexters Hyde Park & Bayswater!PositiveResponsiveness, Quality, Professionalism, Value

Ellen · 25 October 2021

Agent replied · 24 October 2024

Dear Ellen, thank you for your lovely words regarding the 5* experience you recieved from Millie in our Hyde Park & Bayswater office. We really appreciate your comments and wish you the best of luck going forward. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

My experience with dexters has been extremely satisfactory from start to finish. Having had two offers fall through in the space of a week from two other leading estate agents, myself and my brother came to Rosa feeling rather deflated and lacking confidence in our ability to find the perfect home in a short space of time. We believed we would have to compromise on some of our expectations but on meeting Rosa, she immediately put us at ease, made the viewing process stress-free and found us our perfect home on the first meeting. The whole process was straight forward and Rosa was v. informative and always available. Great service - highly recommend. Thanks Rosa!PositiveResponsiveness, Quality, Professionalism, Value

Katrina · 25 October 2021

Agent replied · 24 October 2024

Dear Katrina, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Although the landlord and I were ultimately unable to reach an agreement, I had a very positive experience working with Catrin throughout the rental process. She was extremely helpful from the outset, arranging a virtual viewing while I was …

Param · 9 April 2026

Agent replied · 16 April 2026

Dear Param, Thank you for taking the time to leave a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

I had 2 viewings with Nicole. She was very friendly, helpful & professional. I would highly recommend her.

Christine · 11 September 2026

Agent replied · 11 October 2026

Dear Christine, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

Agent replied · 26 October 2024

Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

Great experience working with Dexters Hyde Park and Bella Carco in particular! She has listened to my requirements for the flat, arranged a viewing and helped throughout the negotiation process. Bella is very polite, professional and responsive, which made the entire referencing and paperwork process fast and efficient. Would definitely recommend! Thank you Bella for helping me find a flat!

Nelli · 25 October 2023

Agent replied · 24 October 2024

Dear Nelli, We really appreciate you taking the time to leave such lovely comments about Bella. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hyde Park team in the future. Kind regards, Asma Chughtai, Customer Relations Team

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