Dexters Hyde Park & Bayswater reviews in Westminster

★★★★★ 5/5

Google

Paul Ford has been a consistently wonderful and refreshing presence at Dexters. On the whole I’m not sure what I think of the company but he has a way of solving any issues, speaking to people as though they are human and generally having a wealth of knowledge that is a huge relief when dealing with some of the stressful elements of renting. Grateful to have encountered him.

Johanna · 25 October 2023

★★★★★ 5/5

Google

Bella Carco has been phenomenal !! having to find a home in such a tough market amidst soo many nuances linked, Bella provide me with excellent insights to the areas, considerations i need to give thought too being new to the UK ... and most importantly walked alongside me each step! she was patient, knowledgable and took initiative throughout the process of engagement! not once have i felt this is merely a sale for her but rather a partnership offering great insights, market expert and one that made me feel like a valuable customer. Bella is the agent you wish to engage when approaching Dexters Agency!!

Marvin · 25 October 2022

★★★★★ 5/5

Google

Really impressed with Dexter's for the way they share your profile with colleagues from different branches and propose possible properties that meet clients requirements. I was contacted by Milli for a property that literally ticked all the boxes for us. This meant they understood what my partner and I were after. Furthermore, she is lovely, professional and genuine. One thing very memorable about Milli is you know she is smiling on the other side of the phone whenever you speak with her which is always refreshing! Good job, Milli and Dexter's. A pleasure dealing with you and your team.

Surene · 25 October 2022

★★★★★ 5/5

Google

I have had a chance to look for an apartment to rent with Bella and it was an amazing experience from the beginning up until the end. Bella showed me multiple properties in the area that I wanted, in a price range that I was interested in. She always promptly responded to my phone calls and emails. With the crazy market this year, Bella was always respectful, honest, and clear. I would definitely recommend her as an agent. Best of luck, Bella and thank youb

Julia · 25 October 2022

★★★★★ 5/5

Google

We had been struggling to find a flat that suited us and other estate agencies were not responsive like Dexters Hyde Park were. Despite the residential landscape moving incredibly quickly at the moment, Ellie helped my flatmates and I to find an amazing property in an absolutely perfect location, despite the landlord not originally accepting our offer. I don't doubt I'd still be looking for a flat without their help. I couldn't be happier with the welcoming and professional service that Ellie, and this Estate Agents office in general, supplied.PositiveResponsiveness, Quality, Professionalism, Value

Joshua · 25 October 2022

★★★★★ 5/5

Google

Me and my partner were assisted by Rosa Lopez when looking for property to rent in the area in the summer of 2022. She was incredibly helpful, dedicated and really involved in our search. She would call us whenever there was property fresh in the market, with an eye for detail to cater for our most specific needs. She was really flexible for our viewing times and always had an impeccable positive attitude. I will definitely recommend her in the future to friends and acquaintances when searching for property around this area. Thank you SO much Rosa!

Julia · 25 October 2022

★★★★★ 5/5

Google

We had a great experience with the Dexters Hyde Park team! A huge thanks to Ellie Bowers, who helped us with the whole process, kept us updated throughout, also for responding to any of our queries in a timely manner and for giving a helpful and professional service in general. Also thanks to Jack Paterson who conducted the property viewing very well and reached out to us to get the ball rolling for our new tenancy. I would definitely recommend them for anyone looking for a place around the area.PositiveResponsiveness, Professionalism

Shahan · 25 October 2022

★★★★★ 5/5

Google

It’s been my utmost pleasure working with Millie! She made my dream come true! Tired of fruitless viewings earlier that day, I accidentally walked into the Dexters office. Millie welcomed me with a super friendly smile and offered to look at the pics of an apartment they had just listed. I absolutely fell in love with it and managed to get it! Millie was extremely helpful and professional during the whole process. She is the best lettings consultant I ever met! And I’ve seen quite many Thank you again for helping me get my dream home ❤️

Irina · 25 October 2022

★★★★★ 5/5

Google

I had a great experience with Bella at Dexters (Hyde Park & Bayswater). Bella has been helpful every step of the way. She's super responsive and has offered a lot of her time to make sure we are in the best possible position to move into a new property to rent. Bella has offered her opinion and acted as an adviser which has massively helped in the decision making process on choosing a rental property. I would highly recommend using Dexters and looking forward to the move as a result of this experience!

Julian · 25 October 2022

★★★★★ 5/5

Trustpilot

Always a smotth experience

Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to

Craig · 31 July 2024

★★★★★ 5/5

Trustpilot

Elli and her brilliant team have been…

Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️

Caroline · 30 September 2022

★★★★★ 5/5

Google

Nicole And Haidy were fenomenal

Carlota · 4 October 2026

★★★★★ 5/5

Trustpilot

i'm very grateful to our property…

i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.

Miola · 14 May 2026

★★★★★ 5/5

Trustpilot

Positive and professional experience

In a situation which by nature is high stress and emotive (especially during current market), Dan has been nothing but brilliant with us throughout. Personable, high level of communication and made himself available to us right the way through- a real contrast to some who I have been involved with in the past. We are very appreciative of the positive and professional service and experience we have had with Dexters.

Millie · 7 August 2023

★★★★★ 5/5

Google

Nicole was very helpful and responsive in helping me secure a tenancy agreement, would definitely engage her again next time!

Emilia · 24 September 2025

★★★★★ 5/5

Trustpilot

Myra Mettam has been my point of…

Myra Mettam has been my point of contact with both Sebastian Roche and Dexters for the last few years. She has always been pleasant, polite and professional when dealing with any issues that may have occurred when letting out our property. We have not had any issues with our tenants that have not been resolved seamlessly through the ministrations of Myra. Thank you Myra very much!

Jane · 28 October 2023

★★★★★ 5/5

Trustpilot

We had a very positive experience with Rai

We had a very positive experience with Rai Gega throughout the tenancy change process. He was always helpful, responsive and clear in explaining each step, and he made sure everything was completed properly despite the process taking some time. We really appreciated his patience, professionalism and support throughout. Thank you, Rai!

Flaminia · 9 October 2026

★★★★★ 5/5

Google

We didn’t end up renting from Codi at Dexter’s in the end but just wanted to note that she was very professional, friendly and went above and beyond to explain to us the area and spent a good amount of time showing us the property. Didn’t end up renting due to price differences with landlord but Codi was exceptional… would definitely deal with her again. Thanks!

Connor · 25 October 2023

★★★★★ 5/5

Trustpilot

Petros was exemplary…

Petros was exemplary during his recent inspection of our apartment. He was friendly and professional which put us at ease, while his respectful approach to our space was truly commendable. When we brought a burnt-out light bulb to his attention, he promptly arranged for an electrician to replace it, ensuring everything was in perfect order before leaving.

Nathan · 30 April 2024

★★★★★ 2/5

Trustpilot

Worst experience with the agency

Worst experience with the agency, I decided to move out the apartment earlier because living conditions were unbearable. As such early tenancy move outs require a penalty, I was told by an agent a sum and that it is a fixed amount regardless if they will find a new tenant or I will, the total sum stays the same.Come to find out 2 months later that this in fact was not true and I could’ve saved almost 2K if I found a tenant myself. Agent was denying ever saying those terms to me to the point it was easier to pay the sum than start the negotiations with big agency. Would not recommend to use them or be very careful with every communication and have it crystal clear via emails.

Aigerim · 19 July 2022

★★★★★ 5/5

Trustpilot

Thank you Monika

Thank you Monika To help us to sorted the issue with the roof leaking.She is very professional and very helpful and contacted us all the time.And send the subcontractors to repair the roof and renovate the flat paint the ceiling. wall and change the floor.Thank you very much for the hard work you done for usMany thanks I really appreciate

Cristinel · 20 February 2024

★★★★★ 5/5

Trustpilot

Very professional staff

Leighton was very professional and helpful. Renting with Dexters was made a painless process as a result! Would recommend

Dan · 19 June 2026

★★★★★ 5/5

Trustpilot

Emma Kilpin at Dexters was so helpful…

Emma Kilpin at Dexters was so helpful to me in purchasing my new flat. She has great, soft people skills and works in a most customer-centred way. Everyone knows that you can get a lot of fluff and flannel from estate agents. Emma is a little different in that she does not seem fearful or avoidant of telling the truth.

Nicolas · 16 February 2024

★★★★★ 2/5

Trustpilot

They just don't care

Everything was fine and then we moved in. Loads of issues loads of non working or non closing doors. The fridge that was supposed to be replaced has never been replaced. All the emails have been ignored and no maintenance work has been done. Leaking roof makes living in 1 room impossible but the emails are being ignored. Calling them you only get a question how bad is it??? What do you mean how bad is it??? So for over a year there has not been any help from them. But they expect you to jump as soon as they need something. I hope its only this branch that is so incompetent and others are better.....

Ed · 27 June 2022