Chestertons St John's Wood reviews in Westminster

★★★★★ 5/5

Trustpilot

Highly recommend them

Chestertons have helped my with my new lease, it was a very smooth experience. Very helpful, proactive and reliable throughout. They are highly professional and organised, recommend them. Special thanks to Amanda and Meg for getting this done in a short timeline.

Shiv · 28 March 2024

★★★★★ 5/5

Trustpilot

Great Experience

Great staff and very friendly. Special thanks to Niema Latif, the agent who is always there when I need her and never hesitates to respond quickly and explicitly. Your time, effort and patience are truly appreciated!

Ala · 16 July 2024

★★★★★ 5/5

Trustpilot

Had a super experience with Molly

Molly is a lettings SUPERSTAR , she was so professional, knowledgeable and helpful - as it was whilst we did not use Chestersons this time for a lettings - I would immediately go to Chestertons in the future - other team members were great too - thank you so much

Christine · 20 September 2023

★★★★★ 4/5

Trustpilot

Edited - good recovery

I have managed to resolve the below issues with Chestertons. The resolution was well handled and I appreciate their support through the process.

Sam · 20 May 2026

★★★★★ 5/5

Trustpilot

Allan Fuller/Chestertons consistent service

As a landlord I was with Allan Fuller for many years and the switch to Chestertons was seamless, especially as they look to have retained at least some of the core staff. I have dealt with many staff over the years and they have all been helpful and patient, especially when I have been moaning about bills for broken fixtures and the like! A special shout out for Sarah Doyle who has been especially supportive these last few months as I move towards the end of my landlording(?) experience.

Morgan · 17 October 2025

★★★★★ 5/5

Trustpilot

Gregor was amazing

Gregor was amazing. We had wonderful showing by someone who really knew the area and in addition to that, he gave us great restaurant and show recommendations as well. Really fantastic!

Krista · 25 September 2024

★★★★★ 5/5

Google

Almost, 3yrs after my first review and professional contact with the agency, I will thank and recommend Nina N. who is supporting, guiding & advising me ever since. Her professionalism, understanding and extensive knowledge made a difference and my experience a simple process , easy to understand. She is extremely responsive, patient and inspires trust. She is friendly and kind, taking the time to listen and understand what the client needs and looking after each individual need. I am greatly thankful, especially now that renting is such a stressful process.PositiveResponsiveness, Quality, Professionalism, Value

Vivi · 25 October 2023

★★★★★ 5/5

Google

I recently moved into a new flat and I would like to take this opportunity to express my appreciation for the exceptional assistance provided by Nina. Her expertise, patience, and professionalism made all the difference during the moving-in process, and I cannot thank her enough for making it much less stressful and smoother. The flat is exactly what I was looking for, and I am thoroughly enjoying my stay here. I highly recommend Nina's and the agency services to anyone looking for a stress-free moving-in experience.

Jamie · 25 October 2023

★★★★★ 5/5

Trustpilot

I'm very happy with Chestertons…

I'm very happy with Chestertons service! I'm a landlady living abroad, and before Chestertons my previous experiences with agencies were really bad. Since Chestertons took over as my agents everything changed! Stav found the right tenant for my flat and Katharine made sure all the process ran smoothly. All in a very honest and respectful atmosphere. I trust them 100%! it's super important for me to have

Fernanda · 10 November 2021

★★★★★ 2/5

Trustpilot

Lost interest once the letting was done

They seemed keen and helpful when they wanted to win the letting from my existing agent. But in retrospect if was just being pushy. When the letting was near completion with the other agent they got an offer and piled a lot of pressure on me to accept their one - multiple calls and emails etc. from different agents on their team. Big let down once I made clear I was sticking to the offer I had already accepted - they refused to return the keys that they could not wait to collect a couple of weeks earlier. The said I could collect them but as I don't even live in the same city and was happy to have them posted this seemed a bit of a turnaround. A shoddy little piece of poor customer service that leaves a bad taste.

Paul · 31 August 2024

★★★★★ 5/5

Trustpilot

Outstanding, professional service

Very happy indeed to have been the recipient of Amanda Goodman's outstanding service which included regular updates and attention to detail ensuring that the contract with our tenant was completed on time and to mutual satisfaction.Thank you Amanda!

Mike · 15 May 2024

★★★★★ 4/5

Trustpilot

Overall good service

Have used Chestertons for a while now - overall very reliable and professional. Samuel Philips in particular is really responsive, helpful and diligent.

Nick · 13 May 2026

★★★★★ 5/5

Trustpilot

Move to Fulham 193 Munster Road

Had spent a considerable time trying to find the right property in or around Fulham. Until I was able to get in contact with Chestertons (Madi Doe Specifically). Madi was unbelievably helpful as well as excellent in her contact with us. The move was swift and we couldn’t be happier with the property itself. So all in, Chestertons was great and so was Madi. Thanks.

Fred · 9 February 2022

★★★★★ 5/5

Google

Perfect service and amazing team!

Jack · 15 September 2026

★★★★★ 5/5

Trustpilot

Efficient and professional service

I urgently needed to travel for medical treatment and looked at Airbnb options but got in touch with several agencies, including Chesterton. I wasn’t keen on Airbnb as over the last 3 years, you get unexpected cancellations.Juliette understood my requirements quickly and shared specific options unlikely many agents who sent across random properties. We settled on the one that would work for me for 3 months and despite some administrative challenges, Juliette helped get everything done in a few days so I would have a place to stay immediately when in london and commencing my treatment at peace. She also met me on Sunday afternoon to handover the keys and couldn’t be happier with the place.

Pareet · 27 August 2024

★★★★★ 5/5

Trustpilot

Alexandra was so patient and amazing…

Alexandra was so patient and amazing with us throughout our property search. She listened to our requirements and was dedicated in finding the perfect property for us. She was always responsive and open and we felt well looked after throughout the whole process. We are now in our long term home and we can’t thank her enough for all of her hard work.

G · 12 May 2022

★★★★★ 5/5

Trustpilot

Delphine Violle was our agent at…

Delphine Violle was our agent at Chestertons who made the whole journey of renting a flat a pleasant one. Her work ethics, professionalism and helpful assistance made the whole process smooth and swift, answering all our questions and accommodating all our requests. We are very pleased with our experience and Delphine made our journey a pleasant one. Thank you Delphine and Chesterons! Anna R

Ella · 22 March 2022

★★★★★ 5/5

Trustpilot

Great Service from Issy Thompson from the Fulham Branch

Issy Thompson from the Fulham branch was very helpful during my search. It has been a stressful experience with property search over the past two months but Issy has been determined to help out and was always quick to reach out whenever a suitable property pops up. I want to thank her for all her effort, persistence and professionalism.

ED · 25 October 2022

★★★★★ 5/5

Trustpilot

Jasmin is such a breath of fresh air

Jasmin is such a breath of fresh air, so quick to respond, attentive and extremely knowledgeable. I couldn’t ask for a better Property Manager

Peach · 20 December 2025

★★★★★ 5/5

Trustpilot

Great Service

Juliette has been great in securing a tenant very fast for my flat. She has been professional and prompt in her response to my enquiries. I would give 5 stars, thank you!

Y · 21 August 2024

★★★★★ 5/5

Trustpilot

Amelia you are a star!

We can't speak highly enough of our experience with Amelia in JP. She really helped us buy our new home not just a house. Her positive can do approach helped us hold our nerve when our chain looked in jeopardy and ensured our purchase when though without a hiccup. Thank you so much Amelia!

A · 5 April 2023

★★★★★ 5/5

Trustpilot

Lorna was a pleasure to work with

Working with Lorna as my realtor was a delightful experience. She was transparent, helpful, and dedicated to finding the right flat for me. Her responsiveness and negotiation skills were impressive, and thanks to her guidance, I secured the perfect flat. I highly recommend Lorna for her outstanding service and professionalism.

Stefan · 27 July 2023

★★★★★ 5/5

Trustpilot

Nishaad was very accommodating to my…

Nishaad was very accommodating to my very difficult needs! I was new to the area and needed help and advice with the safest place to live as a single female.He was able to answer every concerning question I had and put up with my indecisiveness for weeks, he always answered and returned my calls and nothing was ever too much! Very professional and polite

Brogan · 14 February 2022

★★★★★ 5/5

Trustpilot

Rental management

Chesterton's have managed my rental since I moved overseas. Dan Midgley has been great to deal with. He answers emails promptly and gets things sorted out quickly and efficiently. I live on the other side of the world so it's great knowing Dan has things in hand.

I · 6 October 2023