Trusted Agent profile · Westminster

Chestertons Mayfair reviews in Westminster

4.5

★★★★★ Excellent

2,203 reviews across 2 platforms

47 South Audley Street, Mayfair, W1K 2QA, Westminster, W1K 2QA

Part of Chestertons, see every office.

Chestertons's office in Westminster, at 47 South Audley Street, is rated 4.5 out of 5 across 2,203 reviews on two platforms, including 65 Google reviews rated 4.8.

Google logo

4.8 / 5

65

Reviews on Google

This office

Trustpilot logo

2,138

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Really great estate agents

Really great estate agents and very helpful to find our flat. Giancarlo, who my partner and I dealt with directly, has been super responsive and lovely! Thanks so much :)

Ella · 18 October 2022

Agent replied · 23 October 2024

We're so happy to hear what a great help Giancarlo has been. Wishing you all the best in your new home.

5/5

Trustpilot

I have had the pleasure to work with…

I have had the pleasure to work with Chesterstons and in particular with Charlotte who has been incredibly professional and wonderfully supportive throughout the whole flat search process! Thank you so much! Warmest wishes and gratitude,Beata

Beata · 13 January 2022

Agent replied · 23 October 2024

Thank you for sharing Beata. We are really pleased to hear this.

5/5

Trustpilot

Chestertons always finds great tenants

Chestertons always finds great tenants. Of particular note is their property management - great attention and involvement.

Florian · 7 November 2023

Agent replied · 23 October 2024

Hi Florian, thank you for your review. We're happy to hear that you've found some great tenants through us for your property. If you need anything else, please let us know.

5/5

Trustpilot

Excellent service from Jamie Walker to…

Excellent service from Jamie Walker to let our flat in W2. He gave us an accurate market assessment and found tenants quickly. The process from start to completion was very smooth. Highly recommended.

Richard · 25 May 2022

Agent replied · 23 October 2024

Thank you for your review Richard!

5/5

Trustpilot

Giorgio provided outstanding service…

Giorgio provided outstanding service and was very professional. He went above and beyond to get us our dream property. Thank you Giorgio.

Lily · 5 August 2021

5/5

Trustpilot

Ryan at Chestertons is an excellent…

Ryan at Chestertons is an excellent property manager. He always answers my queries swiftly and has helped solve issues. Highly recommended.

Babz · 27 February 2025

1/5

Trustpilot

I wanted to submit offer for a…

I wanted to submit offer for a property, however the agent over the phone told me to put offer with other agency! I am not sure why agents need to be so arrogant with buyers this days!!

Ellie · 19 September 2021

Agent replied · 23 October 2024

Unfortunately The Property Ombudsman Code of Practice specifies that agents ask clients to go back to the original estate agent to make their offer through them, providing it is within the first 6 months after the first agent was withdrawn from the property. Had we have taken your offer, the owner could have been liable for paying two fees, which may well have meant he not wish to sell to you. The advice given was provided in the aim of increasing your chances of success with this property. If you are interested in any other properties through us, we will gladly put forward any offers you make.

5/5

Trustpilot

Niema Latif

Good communication flow, good responsiveness, good results

UMG · 17 May 2024

Agent replied · 23 October 2024

Hi there, thank you for taking the time to leave a review for Niema. Should you need anything else, please feel free to get back in touch. Best wishes!

5/5

Trustpilot

Just moved into a great flat in Barnes…

Just moved into a great flat in Barnes - Alex Wasey of Chestertons was super helpful - very efficient and professional.

Peter · 2 July 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave a review, we hope you are very happy in your new home. Best wishes

5/5

Trustpilot

Tamara Price at chestertons south west…

Tamara Price at chestertons south west lettings was super helpful in getting our offer accepted on a flat (even working out of ours to communicate with us and give us advice about our offer). Would highly recommend

Will · 2 September 2021

Agent replied · 23 October 2024

Thank you for the five star review!

5/5

Trustpilot

Haven’t had huge amounts of dealings…

Haven’t had huge amounts of dealings lately though everything seems to be going well. Many thanks

Charlotte · 6 November 2023

Agent replied · 23 October 2024

Thank you for the 5 stars Charlotte :)

1/5

Trustpilot

Terrible company to work for

Terrible company to work for. Terrible / no training & horrible management who don’t support their staff.

Maya · 9 October 2023

Agent replied · 23 October 2024

Hi Maya, we're sorry to see you left us this rating. Training is something we pride ourselves on at Chestertons and we provide all of our employees with the support needed in order to succeed within their roles. We wish you all the best for the future, wherever your career may take you.

5/5

Trustpilot

Excellent service from Vanessa

Toby · 5 July 2024

Agent replied · 23 October 2024

Hi Toby, thank you for your feedback, we're happy to hear you received excellent service from Vanessa. Best wishes!

5/5

Trustpilot

Myself and my flatmates were very…

Myself and my flatmates were very impressed with Tamara Price, she was very vigilant and listened to our needs. She was very easy to talk to was fast at replying.

Jessie · 12 August 2022

Agent replied · 23 October 2024

Thank you Jessie!

5/5

Trustpilot

Andy and Dawn have been amazing

Andy and Dawn have been amazing. Very professional, thoughtful for the client and considerate. Really great service they have provided to me to secure the rental and all the paperwork after.

Mike · 28 June 2022

Agent replied · 23 October 2024

Thanks for the 5 star review, so pleased to hear how helpful Andy and Dawn have been!

5/5

Trustpilot

Team Chesterton's made everything so…

Team Chesterton's made everything so easy and I can't thank them enough for managing me so well too. Short term letting could have been so stressful, yet it's come and gone effortlessly.Thank youSam

Sam · 23 March 2022

Agent replied · 23 October 2024

Thank you for your review Sam! We are so pleased to hear how seamless your experience was.

5/5

Trustpilot

Great dealings with Tamara Price

Great dealings with Tamara Price. Easy to communicate with and made the whole process very easy. Highly recommend

Robin · 6 September 2023

Agent replied · 23 October 2024

Hi Robin, thank you for sharing your experience with us. We'll make sure to pass your compliments on to Tamara and the team. Best wishes!

4/5

Trustpilot

You can rely on Chestertons to deliver

Chestertons are the estate agents you can rely on - both in terms of quality properties to rent and service level the teams deliver. The teams know their stuff and are responsive.

Lorna · 6 May 2022

Agent replied · 23 October 2024

Thank you! We are so pleased to hear this!

5/5

Trustpilot

Suzan responded swiftly to all of our…

Suzan responded swiftly to all of our queries during our move-in process and was always happy to help

Ollie · 29 August 2023

Agent replied · 6 February 2025

Dear Ollie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.

5/5

Trustpilot

Chestertons South West Lettings, Zoe and Jade

Zoe at Battersea Rise and Jade at the Battersea Bridge branch were both extremely helpful in finding us the eventual right property, many thanks both for listening to our requirements and keeping us up to date.

Catherine · 6 September 2021

Agent replied · 23 October 2024

We appreciate you taking the time to post a review.Thank you

5/5

Trustpilot

Preya Nair

Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.

Mr · 12 October 2023

Agent replied · 23 October 2024

Thank you very much for the review Mr Amato, have a lovely weekend!

5/5

Trustpilot

Just wanted to thank Bradley for his…

Just wanted to thank Bradley for his support during the process and for being proactive in providing all necessary info!

Alexander · 13 August 2021

5/5

Trustpilot

Rapid turnaround and great service

Tamara Price at Chestertons South West lettings has been extremely helpful. Within 24hrs of the property being up she managed to sort me a viewing and was on hand immediately to cover any questions I had.

Harry · 4 August 2021

Agent replied · 23 October 2024

We appreciate you taking the time to share your feedback.This has been shared with Tamara, who sends her best wishes.

5/5

Trustpilot

I did a viewing with Ally Carberry in…

I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!

Jennifer · 12 May 2022

Agent replied · 23 October 2024

Thank you for the 5 stars!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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