Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI did a viewing with Ally Carberry in…
I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!
Jennifer · 12 May 2022
Agent replied · 23 October 2024
Thank you for the 5 stars!
★★★★★ 5/5
TrustpilotVery professional
Very professional. 10/10.
Jack · 28 June 2024
Agent replied · 23 October 2024
Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons
★★★★★ 1/5
TrustpilotThe service from Margaret Pritchard of…
The service from Margaret Pritchard of this agency is terrible. When you pay the deposit and rent you can't contact anyone to resolve any issues.
Leo · 3 December 2024
★★★★★ 5/5
TrustpilotAmazing service from Kerri-Anne and…
Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.
EB · 10 June 2022
Agent replied · 23 October 2024
Thank you very much for sharing your review!
★★★★★ 5/5
TrustpilotAll good with Chestertons
All good with Chestertons. Very kind and helpful, at least the elephant and castle area.
Miguel · 13 October 2023
Agent replied · 23 October 2024
Thank you so much for your feedback Miguel, we're happy to have helped!
★★★★★ 5/5
TrustpilotVery good experience
So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.
Cenk · 5 March 2025
★★★★★ 5/5
TrustpilotSuzan and Mitchell have made the move…
Suzan and Mitchell have made the move very smooth and stress free. Thank you!
Louis · 24 October 2023
Agent replied · 6 February 2025
Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 4/5
TrustpilotProactive and got everything sorted
Proactive and got everything sorted, thank you
Helen · 25 March 2024
Agent replied · 23 October 2024
Hi Helen,Thank you for the great review. We are delighted you found us proactive and we got everything sorted for you. We wish you all the best!
★★★★★ 5/5
TrustpilotGreat experience
Great communication and co operation, they always reply instantly with any issues i have and make sure everything is okay during my tenancy. Everyone i have spoken too is lovely and super helpful!
Anna · 16 November 2021
Agent replied · 23 October 2024
Thank you for your feedback Anna!
★★★★★ 5/5
TrustpilotVery good service from beginning to…
Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson
Lynne · 21 April 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave Molly such a wonderful review
★★★★★ 4/5
TrustpilotGreat onboarding service
Stav, the agent who helped us find our new home was incredibly kind and efficient throughout the whole process. We were coming from abroad and he made it all so easy for us.
R · 10 November 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review!
★★★★★ 5/5
GoogleGreat overall experience looking for a new home around Mayfair. Victor was very helpful throughout the process and patiently answered my many questions and worries. Would definitely recommend.
Nhat · 25 October 2017
★★★★★ 5/5
TrustpilotI found Jasmine very pleasant and…
I found Jasmine very pleasant and professional in her approach and very efficient in her communications and arranging viewings and providing me with progress updates. Well done Jasmine and keep up the good work.
Morteza · 20 August 2021
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotGreat customer service
Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!
Consumer · 13 August 2022
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
GoogleAs I’m currently moving into my new flat in Mayfair, my experience with Chestertons has been incredible, better than with any other Real Estate Agency. Shaheen, our real estate agent, has been instrumental in making our relocation experience smooth and efficient process. With her incredible positive attitude and constant professional support, she has made our experience even more pleasant! Absolutely recommend this Agency and our Real Estate agent Shaheen!
Laura · 24 October 2020
★★★★★ 5/5
TrustpilotThe Chestertons Property Management…
The Chestertons Property Management team (Vanessa Newman-Wright in particular) are highly professional and excellent problem solvers.
EJ · 5 March 2025
★★★★★ 5/5
TrustpilotGreat experience
Great experience! Tushar understood our needs and found us a property in a day! He was also very helpful during the entire process. One of the best agencies we ever used
Eliana · 23 December 2021
Agent replied · 23 October 2024
Thank you for sharing your experience Eliana. We are very pleased to hear this!
★★★★★ 5/5
TrustpilotReliable agent and good service.
Liyan · 2 April 2024
Agent replied · 23 October 2024
Hi Liyan, thank you for your feedback and wish you all the best for the future!
★★★★★ 5/5
TrustpilotA happy customer
I have been very happy with the service provided by Chestertons Kew office. The staff have been friendly, quick to respond, and always helpful. I was kept updated throughout the buying process.
Mrs · 13 October 2021
Agent replied · 23 October 2024
Thank you very much for sharing your experience. It is much appreciated.
★★★★★ 5/5
TrustpilotTamara has been excellent
Tamara has been excellent. She has been really communicative, knowledgeable and has understood our requirements really well.
Laura · 10 August 2021
★★★★★ 5/5
TrustpilotPreya has done a great job with my…
Preya has done a great job with my property. Always professional and helpful.
Alan · 5 October 2023
Agent replied · 23 October 2024
Thanks for your review Alan, we'll make sure to pass this on to Preya!
★★★★★ 5/5
TrustpilotGreat service!
Tom H. from South ken help me find a flat this year and I love it. He was super responsive and the process was fairly painless (for once!)
Andreia · 12 May 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review!
★★★★★ 5/5
TrustpilotThe entire Chestertons team was really…
The entire Chestertons team was really engaged and focused on finding me great tenants to rent my flat. They kept me fully informed and were very professional throughout.
Abbas · 7 May 2022
Agent replied · 23 October 2024
Thank you for sharing your experience Abbas!
★★★★★ 5/5
TrustpilotAmirah Elmahdy did a great job on the…
Amirah Elmahdy did a great job on the renewal process of a rental agreement - she was responsive and efficient throughout the process
Xavier · 27 November 2022
Agent replied · 23 October 2024
We're so pleased to hear how efficient Amirah was throughout the renewal process! Please do get in touch if you need any further assistance.
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