Trusted Agent profile · Westminster

Chestertons Mayfair reviews in Westminster

4.5

★★★★★ Excellent

2,203 reviews across 2 platforms

47 South Audley Street, Mayfair, W1K 2QA, Westminster, W1K 2QA

Part of Chestertons, see every office.

Chestertons's office in Westminster, at 47 South Audley Street, is rated 4.5 out of 5 across 2,203 reviews on two platforms, including 65 Google reviews rated 4.8.

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4.8 / 5

65

Reviews on Google

This office

Trustpilot logo

2,138

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant Chesterons.

I have really enjoyed working with Stav from Chesterston. He is incredibly helpful, accommodating and goes above and beyond the call of duty. I have truly had a wonderful experience and highly recommend Chestertons for all your property needs.

Sandra · 9 February 2022

Agent replied · 23 October 2024

We are so pleased to hear this! Thanks for sharing.

5/5

Trustpilot

Could not say enough good things about…

Could not say enough good things about this letting agency. They were amazing and so stellar in securing our house for us. Really felt like they cared and had our best interest in mind. Couldn’t recommend enough!

Sophie · 19 May 2022

Agent replied · 23 October 2024

Thank you for sharing! We are so pleased to hear this.

1/5

Trustpilot

Disappointed

Disappointed with Chestertons service and professionalism for maintenance requests

Sonal · 5 July 2024

Agent replied · 23 October 2024

Hi Sonal, we're sorry to see you have left this review and apologise for any delays experienced. After speaking with the team, we can see that you now have a dedicated Property Manager and they have been in touch to address your concerns. Should you need anything else, please do let them know.

5/5

Trustpilot

Suzan Salih

Suzan Salih - thank you for your quick response, really appreciated.

Mrs · 29 May 2024

Agent replied · 15 February 2025

Dear Mrs Lovett,Thank you for your 5* review. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team member. Wishing you all the best for the future.

3/5

Trustpilot

Got a good price for our property and…

Got a good price for our property and sold promptly. Didn’t think we had the transparency through the sale that we would have appreciated and a few things came up that could have been far better communicated and managed.

Craig · 4 February 2022

Agent replied · 23 October 2024

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Incredible property manager

Incredible property manager. She always goes the extra mile to make sure our house is taken care of! Highly recommended.

Valeria · 22 November 2023

Agent replied · 23 October 2024

Thank you Valerie, this is amazing to hear. Should you need anything else, we're only a phone call or email away. Best wishes!

5/5

Trustpilot

Strong customer support

Strong customer support and very responsive. Clear instructions on what was needed

Patrick · 8 May 2024

Agent replied · 23 October 2024

Hi Patrick, thank you for taking the time to leave a review. We're so glad you received strong customer support and the team were responsive. Best wishes!

5/5

Trustpilot

Responsive staff who are proactive to…

Responsive staff who are proactive to get the right outcome for landlord and tenant - thank you

K · 26 January 2024

Agent replied · 6 February 2025

Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Department. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Chestertons have been a great at making my experience seamless

Chestertons have been a great at managing the letting of my apartment. They've been very communicative, and made the whole experience seamless.

Ian · 29 September 2023

Agent replied · 23 October 2024

Hi Ian, thank you for taking the time to leave this review. We're happy to hear that lettings your property with us has been a seamless experience. Should you need any further help, please do let your property manager know. Best wishes!

4/5

Trustpilot

Tamara has worked hard to achieve great…

Tamara has worked hard to achieve great results. Thankyou.

MR · 24 June 2024

Agent replied · 23 October 2024

Hi Wayne, thank you for sharing your experience with Tamara, she'll be delighted to see this feedback. If you need anything else, please feel free to reach out to her and the team!

5/5

Trustpilot

Great experience

Great experience renting with Chestertons. Rosie in particular had been extremely helpful, patient and professional throughout the negotiation process. Highly recommend.

Muyun · 13 October 2023

Agent replied · 23 October 2024

Thank you so much for the 5 star review. We hope you are very happy in your new home.

5/5

Trustpilot

Great experience letting a property through Chestertons

Had a great experience with Gary and the Chestertons SW Lettings team in Battersea renting out a flat through them recently. Responsive and professional throughout and ultimately able to secure tenants at the rate estimated when I first started speaking with them. The team were able to quickly and efficiently bring together a number of potential tenants Also helpful with making sure all the relevant documentation etc was in place on all sides.

Konrad · 19 August 2021

5/5

Trustpilot

Agents who go the extra mile......

I have let my properties through Chestertons in Barnes and have always found Amy, Ed and Sebastian there to beespecially kind and helpful. Earlier this year Ed and Sebastian even helped me get my car out of a ditch! That's special.

Miss · 17 August 2021

Agent replied · 23 October 2024

Your comments have been passed on to our team in Barnes, who thank you for your feedback. All the best.

5/5

Trustpilot

Great team professional and helpful …

Great team professional and helpful (Simone, Aysa and everyone else).

Carolyn · 30 May 2024

Agent replied · 23 October 2024

Hi Carolyn,Thank you for sharing your kind words about how professional and helpful the team were.Best WishesChestertons

5/5

Trustpilot

Great results and a pleasure to deal with

Very pleased with the Knightsbridge office who found me two great tenants in two difficult years. Also a pleasure to deal with everyone there and in their management office, where Ross continues to be extremely responsive and helpful.

Oliver · 7 February 2022

Agent replied · 23 October 2024

Thank you for sharing!

5/5

Trustpilot

Mark Kardos at Chestertons

Mark Kardos has handled the management of our flat for several years and always provides a quick, efficient and professional service.

Malcolm · 7 October 2023

Agent replied · 23 October 2024

Thank you for your feedback and allowing us to manage your flat for several years Malcolm, it's been a pleasure!

5/5

Trustpilot

Sum Yee was so awesome!

Although I found my home with another negotiator, I want to give a special review for Sum Yee. She was very patient, answering all my questions and really helped me narrow down my options. Thank you, Sum Yee!!!

MS · 3 February 2022

Agent replied · 23 October 2024

Thank you for sharing this is wonderful to hear!

5/5

Trustpilot

Tamara Price @ Chestertons South West Lettings

We have had a great experience with Tamara, she has gone above and beyond to ensure that we have got everything we need. Especially when dealing with some very tricky current tenants. Would highly recommend, she is great at her job!

Amelia · 4 August 2021

Agent replied · 23 October 2024

Thank you for the five star review. Tamara was very happy to receive this feedback from you!

5/5

Trustpilot

Friendly, professional, very good!

Friendly and professional team that know Barnes and residential sales inside out. Always on the ball with great advice. Very responsive. Managed the whole process to achieve an excellent price and a very satisfied client

Gordon · 23 June 2022

Agent replied · 23 October 2024

Thank you for sharing!

5/5

Trustpilot

The best agent ever

The agent Joanna found a beautiful flat for me and she was a best agent I never had! Thanks to her professionalism, kindness all the process went so smoothly.she is the best agent I never had!

Yuki · 29 April 2022

Agent replied · 23 October 2024

We hope you are very happy in your new home

5/5

Trustpilot

Tenancy extension

I needed an addendum for the extension of our tenancy with our tenants which was dealt with fairly swiftly by the contact at chestertons (Niema Latif)Concluded remotely and with very little stress

Hiral · 19 October 2022

Agent replied · 23 October 2024

So glad to hear that Niema was able to assist in such a stress-free manner. Thank you for your feedback!

5/5

Trustpilot

Chestertons's e-signature application…

Chestertons's e-signature application is tremendously helpful so that landlords and tenants can access the documents anywhere and sign to complete the agreements anytime.

Hanxin · 10 March 2025

5/5

Trustpilot

Excellent service from Tamara Price

Excellent service from Tamara Price. Tenacious and professional.

Colin · 26 June 2024

Agent replied · 23 October 2024

Hi Colin, we really appreciate the feedback for Tamara and happy to hear she's provided you with excellent service as always. Please do let us know if you need anything else. Best wishes!

5/5

Trustpilot

Rate letting with Chesterton

The team was responsive and helpful. They were able to source me a tenant quickly, took care of maintenance issues at the flat and helped me dealt with some unexpected RE management issues. Very effective and attentive.

Mimi · 4 March 2022

Agent replied · 23 October 2024

Thank you for sharing your experience with Chestertons!

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