Trusted Agent profile · Westminster

Chestertons Mayfair reviews in Westminster

4.5

★★★★★ Excellent

2,203 reviews across 2 platforms

47 South Audley Street, Mayfair, W1K 2QA, Westminster, W1K 2QA

Part of Chestertons, see every office.

Chestertons's office in Westminster, at 47 South Audley Street, is rated 4.5 out of 5 across 2,203 reviews on two platforms, including 65 Google reviews rated 4.8.

Google logo

4.8 / 5

65

Reviews on Google

This office

Trustpilot logo

2,138

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful estate agents who quickly…

Helpful estate agents who quickly helped me find a flat for me and my cat!

Anna · 19 April 2024

Agent replied · 23 October 2024

Hi Anna, congratulations on your new home! It was a pleasure to find somewhere for you and your cat. Should you need any further help, please do not hesitate to get back in touch.

1/5

Trustpilot

Utterly incompetent

Utterly incompetent. Cash buyer for a flat and they will not respond to repeated viewing requests. Fulham branch I would avoid like the plague. If I was the seller I would replace them immediately

Raga · 22 November 2024

5/5

Trustpilot

Juliette dartoix was very helpful

Juliette dartoix was very helpful. Great experience !

Cecile · 19 August 2024

Agent replied · 23 October 2024

Hi Cecile, thankyou for the great review and kind words. We are so glad Juliette was helpful and made it a great experience. Should you need any further assistance, we will be happy to help.

5/5

Trustpilot

They rent my flat out brilliantly

They rent my flat out brilliantly - I do literally nothing and everything is sorted for me. Rent on time and they're charming.

Mr · 17 October 2023

Agent replied · 23 October 2024

Hi Dominic, we really appreciate your feedback and thank you for choosing Chestertons to manage your flat. If you need anything else, we're only a phone call or email away.

5/5

Trustpilot

Really good support for transaction

Really good support for transaction . Efficient and reliable .

Consumer · 12 July 2024

Agent replied · 23 October 2024

Hi there, thank you for leaving a review for the team. Should you need anything else, please feel free to reach out to us. Wishing you all the best!

1/5

Trustpilot

If i could rate zero i would

If i could rate zero i would. They are completely negligent. Ive never wished to sue anyone before dealing with this company. Now, I want to sue all of them.

Melissa · 4 April 2023

Agent replied · 23 October 2024

Hi Melissa,Thank you for taking the time to leave a review. We're sorry hear about your unsatisfactory experience with Chestertons. Please do respond to our request for more information so we can investigate and raise this with the appropriate team. Many thanks,Chestertons

5/5

Trustpilot

Excellent service helped out me and my…

Excellent service helped out me and my family very much and I’m grateful. Very much trustworthy

John · 18 March 2024

Agent replied · 23 October 2024

Hi John, we appreciate you taking the time to leave a review and thank you for your feedback. We're delighted to hear that you found us trustworthy and we were able to help you and your family. Let us know if you need anything else in the future!

5/5

Trustpilot

My first impressions of Isaiah Samuels…

My first impressions of Isaiah Samuels who has just started managing my rental flat are very good.

Mr · 27 February 2024

Agent replied · 23 October 2024

Hi Robert, thank you for sharing your experience with Isaiah, he'll be delighted to read this. Please feel free to reach out to him if you need anything else. Best wishes!

5/5

Trustpilot

Very responsive

Very responsive, personable and knowledgeable regarding the local market. Represented our interests well and didn’t just keep eyes on the commission. Super professional, organised and diligent.

Mark · 27 July 2023

Agent replied · 23 October 2024

Thank you for the 5 star review Mark!

5/5

Trustpilot

Tom H of the South Ken office is…

Tom H of the South Ken office is excellent. He is incredibly helpful, proactive, charming and an excellent negotiator. Nothing is too much trouble for him, and he really made the whole letting process seamless and stress-free. Thank you!

Francesca · 11 April 2022

Agent replied · 23 October 2024

Thank you for the wonderful review!

5/5

Trustpilot

I would highly recommend Chestertons

I would highly recommend Chestertons - my experience with them has been very good. They were efficient, professional and always went the extra mile to help with details. Also, it’s great to deal with a friendly and positive team!

Carolyn · 8 April 2022

Agent replied · 23 October 2024

Thank you for your review Carolyn. We are pleased to hear this!

5/5

Trustpilot

Jasmine Birungi has been really helpful…

Jasmine Birungi has been really helpful in negotiating and processing our tenancy agreement in Kew. Her professional manner is impeccable and she is super friendly and approachable.

Cristian · 18 August 2021

5/5

Trustpilot

Highly Recommend Tamara

Tamara Price at Chestertons South West Lettings, was really helpful, informative and knowledge about the market and properties and have great advice about the offer process. She was great at communicating and always very friendly.

Zofia · 30 September 2022

Agent replied · 23 October 2024

Thank you for the 5 star review Zofia

5/5

Trustpilot

Wonderful work

Juliette has made a wonderful work !

Antoine · 25 August 2024

Agent replied · 23 October 2024

Hi Antoine, thank you for leaving a review. Wishing you all the best for the future!

5/5

Trustpilot

quick and easy moving process

Jess at the wandsworth branch got me into my new flat in about 4 days flat. ( pun intended ). she was very quick to communicate any updates and the whole process was very smooth and easy

Jk · 27 June 2022

Agent replied · 23 October 2024

Thanks for the wonderful review

5/5

Trustpilot

Lettings Agents at Chestertons South Ken

Hi:Lettings agents (abbi, Akki, cory) were amazing - very efficient, transparent and hard working. They obtained me a great long term tenant for my flat in quick time.Cheers, Rubin

Rubin · 19 April 2023

Agent replied · 23 October 2024

Hi Rubin,It's fantastic to hear how our South Kensington team were able to offer such an efficient service! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.

5/5

Trustpilot

I give a five star rating to Xiaoyi Fan

I give a five star rating to Chestertons for my property manager Xiaoyi Fan. She is always very helpful with flat issues

Loulou · 26 October 2023

Agent replied · 23 October 2024

Hi LouLou, thank you for taking the time to provide us with this feedback, Xiaoyi will be happy to hear this. Should you need anything else, please let her know.

5/5

Trustpilot

Aiste K was very professional

Aiste K was very professional, thorough, and responsive. The entire process was smooth and the communication was great. Will come back when back in the market!

David · 9 July 2023

Agent replied · 23 October 2024

Hi David, thanks for your feedback! Aiste will be delighted to hear this, wishing you all the best for the future!

5/5

Trustpilot

The team at Chesterton’s were really…

The team at Chesterton’s were really responsive and helpful. They were able to find great tenants for us and were really supportive throughout. It was a pleasure working with everyone on the Fulham team.

Nat · 18 October 2022

Agent replied · 23 October 2024

Thanks so much for this feedback Nat - we are delighted to hear that the Fulham team were able to help you find your tenants. Don't hesitate to get in touch if you need any further assistance!

5/5

Trustpilot

Smooth rental contract renewal…

Smooth rental contract renewal experience

Yasemin · 20 October 2025

1/5

Trustpilot

Run!

Letting company is ok. The management service Is terribly slow, unprofessional, their attitude is the rudest I have ever ever experienced. They are entitled.Lot of issues.Run!

Claudia · 7 July 2023

Agent replied · 23 October 2024

Hi Claudia, we're sorry to see you have left us this rating. In order for us to investigate this further for you, please do respond to the Trustpilot request we have sent you for further details. This will allow us to follow up with the relevant department. We look forward to hearing from you.

5/5

Trustpilot

I had a great experience working with…

I had a great experience working with Synika as our rental agent. She is professional, empathetic, and incredibly patient.

LYYYYY · 23 May 2025

5/5

Trustpilot

Prompt and efficient service by Amanda

Prompt and efficient service by Amanda. Am very satisfied

CECILIA · 12 July 2024

Agent replied · 23 October 2024

Hi Cecilia, thank you for taking the time to leave a review for Amanda, she'll be delighted to see this. Best wishes!

5/5

Trustpilot

Great experiencing working with Ronan

Ronan helped us find our new apartment in our dream area. He listened to what we wanted and found us a lovely place so quickly and effectively. He has made our experience so smooth and stress-free!

Kazia · 5 July 2022

Agent replied · 23 October 2024

Thank you for sharing!

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