Trusted Agent profile · Westminster

Chestertons Mayfair reviews in Westminster

4.5

★★★★★ Excellent

2,203 reviews across 2 platforms

47 South Audley Street, Mayfair, W1K 2QA, Westminster, W1K 2QA

Part of Chestertons, see every office.

Chestertons's office in Westminster, at 47 South Audley Street, is rated 4.5 out of 5 across 2,203 reviews on two platforms, including 65 Google reviews rated 4.8.

Google logo

4.8 / 5

65

Reviews on Google

This office

Trustpilot logo

2,138

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chestertons Mayfair hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.

What do you need help with?

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

Victor has been really helpful with our search and never gave up. It is now the second time I used Chestertons for my property search and I couldn't be more pleased by the service provided. Great communication and understanding. Merci Victor

Raphael · 25 October 2017

5/5

Trustpilot

I have been using JP for a number of…

I have been using JP for a number of years now and they are reliable and responsive. Suzan, Chris and the lettings team all do a good job

Beth · 20 September 2023

Agent replied · 7 February 2025

Dear Beth,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We look forward to continuing to work with you.

5/5

Trustpilot

I have been a client at Chestertons…

I have been a client at Chestertons ever since 2007, and they have always maintained a high level of efficiency, excellence, and professionalism. In other words, they get the job done.

Mais · 1 July 2023

Agent replied · 23 October 2024

Long-standing relationships are at the heart of what we do at Chestertons, thank you for trusting us all these years - we hope to continue working with you for many more! Best wishes

5/5

Trustpilot

Zosia handled my tenant renewal…

Zosia handled my tenant renewal brilliantly - continued communication and advice on the market really helped the process run smoothly

Liz · 19 March 2024

Agent replied · 6 February 2025

Dear Liz,Thank you for your 5* review of the recent service you received from our James Pendleton Renewals team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Mews rental

Chestertons have rented my Mews house out for over five years and I have been very impressed by the quick and efficient management offered by Mark Kardos.

Tom · 11 October 2023

Agent replied · 23 October 2024

Hi Tom, thank you for letting your property through us for the past five years and for your kind words around Mark - it's been a pleasure!

5/5

Trustpilot

It was helpful to have good property…

It was helpful to have good property and housekeeping services during the rental!

Junfeng · 24 July 2024

Agent replied · 23 October 2024

Hi Junfeng, thank you for your feedback, we really appreciate you letting us know. If you need any future assistance, please let us know. Best wishes!

5/5

Trustpilot

5 Star for Christie who was always very…

5 Star for Christie who was always very responsive, took the necessary actions timely and followed-up on them.

Fanny · 25 July 2025

5/5

Trustpilot

Efficient service

Ellie Zambakides recently contacted me about a PAT review at my flat. She organised it promptly and without fuss and I now have the report. Excellent.

Gareth · 31 October 2023

Agent replied · 23 October 2024

Thanks Gareth!

5/5

Trustpilot

good service for apartment 17

Overall good, also thanks for Xiaoyi's support on sorting out the bill issues

Yanghe · 22 July 2024

Agent replied · 23 October 2024

Hi Yanghe, thanks for the great review. Should you need any further assistance, we will be happy to help.

5/5

Trustpilot

Suzan Salih Feedback

Suzan Salih always super responsive, excellent customer service and friendly! Keep up the great work. Thank you!Will Q

WQ · 20 April 2024

Agent replied · 7 February 2025

Dear Will,Thank you for taking the time to inform us of the positive experience you have recently had with our team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Phoebe McKay

Kerry · 20 November 2025

5/5

Trustpilot

Tenancy renewal

Pa-Reis McAllister from Chesterton's tenancy renewed our tenancy and liased with the tenant and made the process simple and straightforward 👍

Azhar · 12 February 2024

Agent replied · 23 October 2024

Hi Azhar,Thank you for taking the time to write a review. I'm glad you had a great experience with Chestertons and we hope you have a wonderful 2024!

5/5

Trustpilot

Tamara Price from Chestertons South…

Tamara Price from Chestertons South West lettings has gone above and beyond to help us move into our rented flat. She has been extremely diligent and helpful, and guided us through the whole process, keeping us updated every step of the process. Thank you so much!!

Connor · 3 September 2021

Agent replied · 23 October 2024

Your feedback is highly important to us, and allows potential clients to make a fair judgement when deciding whether to use Chestertons as their agent. Thank you for taking the time to post a review.

5/5

Trustpilot

Very adaptable and professional

Very adaptable and professional service. This could not have happened without Martins. Since day one, he delivered. From waiting for us the first day to deliver the keys late at night, to being always accessible and ready.

Alvaro · 14 November 2022

Agent replied · 23 October 2024

Thank you so much for your feedback Alvaro, we're delighted to hear Martins was on hand from start to finish. Wishing you all the best in your new home!

5/5

Trustpilot

Chestertons South West Lettings, Jasmine

Incredibly positive experience with Chestertons, and specifically Jasmine. Nothing was too much trouble and she was always on hand to help with any issues, no matter what time, even after we had moved in. Prompt replies, excellent communication and very professional and kind.

Victoria · 16 February 2022

Agent replied · 23 October 2024

Thank you for the 5 stars!

5/5

Trustpilot

I had a great experience with Amanda…

I had a great experience with Amanda Goodman through a tenancy swap. Highly recommend!

Angus · 21 June 2024

Agent replied · 23 October 2024

Hi Angus, thank you for taking the time to leave a review for Amanda and we're happy to see that everything went smoothly during the tenancy swap. Should you need anything else, please do let us know.

5/5

Trustpilot

A Very Happy Landlord

Jasmine was very constructive, friendly and extremely helpful, especially communicating between us-the landlords, and the prospective tenants. All the details were promptly given and any problems encountered were quickly sorted.

John · 18 August 2021

5/5

Trustpilot

Sumyee the best negotiator I’ve ever met

Sumyee did an excellent job for our viewing and arranging a contract in this flat. Her full of kindness and considerate attitude made us to relieve and make sure to get this flat as our home.

안세환 · 15 December 2022

Agent replied · 23 October 2024

Hi 안세환, thank you so much for leaving a review, Sumyee will be delighted to hear this! Wishing you all the happiness in your new home and for 2023!

5/5

Trustpilot

I have been using Chestertons for a…

I have been using Chestertons for a number of years now and I am extremely pleased with the service that they offer. They are extremely professional and very informative. I would highly recommend them to anyone who is looking to rent or equally buy. Ruth Mandeville

Ruth · 12 August 2021

Agent replied · 23 October 2024

Thank you for the wonderful review

5/5

Trustpilot

Very helpful and professional service.

ITG · 6 November 2024

Agent replied · 27 December 2024

Hi there, thank you for your feedback, we really appreciate it. Should you need any further assistance, please do let us know. Best wishes!

5/5

Trustpilot

Excellent support and process for renting

Suzan and Thomas provided a smooth and easy process for both viewing and signing the lease for a lovely flat, and have maintained excellent communication throughout the process.

Flores · 2 August 2023

Agent replied · 15 February 2025

Dear Flores,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best.

5/5

Trustpilot

All done on time in professional and…

All done on time in professional and friendly manner. Hands down the best agency still to deal with, Sharon representing them very well.

Ramola · 4 December 2023

Agent replied · 6 February 2025

Dear Ramola,Thank you for taking the time to inform us of the positive experience you have had with the James Pendleton team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.

5/5

Trustpilot

Great ,fast and effective communication…

Great ,fast and effective communication with Dawn

Liliana · 3 October 2024

Agent replied · 23 October 2024

Hi Liliana, thank you for the great review. We appreciate the support and wish you all the best.

5/5

Trustpilot

Preya Nair and Chestertons

Preya Nair at Chestertons has always been very friendly and competent. I enjoyed working with her.

Alessandro · 26 April 2024

Agent replied · 23 October 2024

Hi Alessandro, we really appreciate you taking the time to leave a review for Preya and it's lovely to hear you've enjoyed working with her. Please do let us know if you need anything else.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviewsLeave Chestertons a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chestertons Mayfair hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent