Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStav and Chestertons were a total…
Stav and Chestertons were a total pleasure to work with. They were professional, always available and made our move very smooth. I really recommend Stav and the company!
Lochie · 12 November 2021
Agent replied · 23 October 2024
Thank you Lochie! We are happy to hear this.
★★★★★ 5/5
TrustpilotWould like to mention exceptional job by Shakil Khan…
Would like to mention exceptional job did by Shakil Khan who has been taking care of my property E6 1AR . With his hard work and persistent he retrieved my 5 month pending rent which my other agents were not able to do. Extremely happy to have him as my agent. Extremely proud of him.
Neha · 6 December 2023
Agent replied · 23 October 2024
This is amazing to hear, thank you for your feedback Neha!
★★★★★ 5/5
TrustpilotHugo is always attentive
Hugo is always attentive, a friendly and genuine adviser. Someone you can trust. I would highly recommend asking for Hugo if renting out your property.
G · 7 April 2022
Agent replied · 23 October 2024
Thank you for your review. We are pleased to hear this!
★★★★★ 5/5
TrustpilotHighly recommend Chestertons
Chestertons was professional and responsive on our sale. Conor Bunn in particular worked tirelessly to ensure our sale went through smoothly. He was always professional and helpful and quickly responded to any queries we had. Thanks for all your help Conor.
T · 29 August 2024
Agent replied · 23 October 2024
Thank you for your kind words! We're so glad to hear that your experience with Conor was a positive one. We'll be sure to pass your gratitude on to him. Best wishes!
★★★★★ 5/5
TrustpilotA little note to thank JP for the…
A little note to thank JP for the smooth ride in finding a tenant and subsequently engaging with both sides to ensure a smooth handover; Suzan Salih played a big role in this delivery.All in all, JP has always been personable and efficient. Thank you, Jill
Jill · 3 June 2024
Agent replied · 7 February 2025
Dear Jill,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and the team will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotThanks to Katherine Ma
Katherine Ma truly stands out in her field. Her warm and approachable demeanor combined with her exceptional knowledge made me feel confident every step of the way. I’m incredibly grateful for her outstanding service and would gladly recommend her to anyone.
Gao浩为 · 28 August 2024
Agent replied · 23 October 2024
Good afternoon, thank you for taking the time to write a great review and sharing your experience with Katherine Ma. We really appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotGiorgio: organised, professional who provided the top level of service
Giorgio, has been the best estate agent we have dealt with. He was organised and professional throughout. Highly recommend and a huge thank you Giorgio for all your help.
Alice · 5 August 2021
Agent replied · 23 October 2024
Thank you for the review.Please do not hesitate to get in touch if we can be of any assistance to you in the future.
★★★★★ 5/5
TrustpilotVery prompt responses to all queries…
Very prompt responses to all queries both pre and post moving into our rental. Sam has been very helpful across the entire process
Jamie · 28 June 2022
Agent replied · 6 February 2025
Dear Jamie Lee,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotGreat support and would definitely recommend!
Great Service! Would particularly recommend Myha who was brilliant. She was on hand to help us throughout the process!
Christie · 29 November 2022
Agent replied · 23 October 2024
Hi Christie, so lovely of you to provide this feedback for Myha and happy to hear she made the process easier! If you need any further help, please do not hesitate to let us know. Best wishes!
★★★★★ 5/5
TrustpilotCharlie is so easy to deal with
Charlie is so easy to deal with, caring personality, and willing to go the extra mile for his clients. Will definitely go to him again!
Alia · 18 February 2022
Agent replied · 23 October 2024
Thank you Alia!
★★★★★ 5/5
TrustpilotAmazing experience
Amazing experience, Suzan was really helpful!
Nathaly · 30 November 2023
Agent replied · 15 February 2025
Dear Nathaly,Thank you for your 5* review of the recent service you received from James Pendleton. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotHighly recommendation for Nishaad Ali
I rented a property with the outmost help of Nishaad Ali who listened carefully to what I am looking for and came up with the best available options in the market. He pays attention to every detail, he is very patient and professional and answers all questions pertinently. I would not hesitate to recommend his services to anyone who is looking for a respectful agent with positive attitude in such a stressful time.
Gizem · 15 February 2022
Agent replied · 23 October 2024
Thank you for sharing your experience with Chestertons. This is wonderful to hear.
★★★★★ 5/5
TrustpilotChestertons South West Lettings, Sebastian & Amy
I have worked with Seb, Ed & Amy in the Barnes office for many years now letting properties in SW13 and have always been pleasantly taken aback by their proactivity and desire to go above and beyond to find the right tenants for properties. They are experts in the local market, who are friendly, professional and very knowledgeable. Highly recommend.
Dmitry · 19 August 2021
★★★★★ 5/5
TrustpilotAnastasia has been very helpful during…
Anastasia has been very helpful during my contract procedure and showing me the different rental options
Julia · 24 February 2023
Agent replied · 23 October 2024
Hi Julia, thank you for your feedback! It's lovely to read that Anastasia provided you with different some different options during your rental journey with us. Should you need anything else, please do get in touch. Wishing you the best!
★★★★★ 5/5
TrustpilotEd Rice is a Super Star!
Ed Rice has been an amazing support for us over the past 4 years where we have rented through Chesterons. He has always met us with empathy, is trustworthy and is always quick to respond and help us. He is a big reason we have always used Chesterton's and why we recommend them as an agency. Ed is a superstar!
Tom · 16 August 2021
★★★★★ 5/5
TrustpilotAbbie was incredibly helpful with the…
Abbie was incredibly helpful with the whole process, especially with getting everything sorted in a short time frame.
Matt · 14 December 2022
Agent replied · 23 October 2024
Hi Matt, Thank you for taking the time to leave this review. We're glad to hear that Abbie was able to offer you such proficient help! Please do get in touch if you need any further assistance from us.
★★★★★ 5/5
TrustpilotThank you Brad !!! Thank you. !!
I am new to this country ... Brad has been an amazing agent and guide for me. He went out of his way each and every time to make sure I get to know the best places and the best apartments. He had to put with my numerous stupid silly questions ... and he was a great asset for me.
SUPARNO · 13 August 2021
★★★★★ 5/5
TrustpilotWe contacted Chestertons about a…
We contacted Chestertons about a property over the weekend. Tamara Price reached out to us on the Monday morning, asking about our requirements/preferences, and provided further details. Tamara arranged a viewing for us that day, she was super helpful and provided regular updates so we didn't need to chase at all. Would definitely recommend. Thank you!!
Polly · 9 October 2023
Agent replied · 23 October 2024
Thanks for your review Polly, we really appreciate this feedback for Tamara! Best of luck in your property hunt, we're only a phone call or email away if you need anything else.
★★★★★ 5/5
TrustpilotAs a first time renter I had little to…
As a first time renter I had little to no knowledge, Millie Brandon was so helpful, I would recommend to anyone!
Jed · 17 August 2022
Agent replied · 23 October 2024
Thank you!
★★★★★ 5/5
TrustpilotRichie Parkin at Chestertons has been…
Richie Parkin at Chestertons has been truly wonderful with managing the property we are renting. He is extremely reactive and helpful. Really great experience so far thanks to him!
Charline · 7 February 2025
Agent replied · 15 February 2025
Hi Charline, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotGreat service from the Chestertons team
I've had pretty poor experiences with estate agents in the past, but Chestertons have been great. Seamless service and I never felt like I was being messed around.Jess, in particular, was great to work with. Open and honest, as well as speedy and professional in her responses
Peter · 23 April 2024
Agent replied · 23 October 2024
Hi Peter, thank you for taking the time to leave a review. We're sorry to hear you didn't have great experiences with other agents but happy to hear this isn't the case with us. Should you need anything else, please do not hesitate to get back in touch. Best wishes!
★★★★★ 5/5
TrustpilotChestertons South West Lettings - Melissa
We have been very happy with the service provided from Chesterton’s , and our agent Melissa was extremely helpful in finding us the perfect flat.
Niamh · 4 February 2022
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotResponsive and responsible
Good management. Catherine is very helpful. Thanks!
RW · 31 October 2023
Agent replied · 23 October 2024
Thank you for the review!
★★★★★ 5/5
TrustpilotChestertons rent my flat out and…
Chestertons rent my flat out and managers it the person who managers it is Ryan Briggs his been very helpful with issues I have had I can't highly recommend him enough.
John · 9 January 2025
Agent replied · 23 October 2024
Hi John, thank you for the great review. We appreciate the kind words and wish you all the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.