Clyde Property Westend reviews

★★★★★ 5/5

Google

From the first contact with Clyde Property West End, until the last, the entire team have been nothing short of fantastic. Each and every member of staff I communicated with were first class, really helpful, with nothing ever found to be too much trouble, it was clear that they adopted a "one team" approach, all aimed at achieving the best outcome possible. The valuer, the viewing agents, the sales negotiators, the staff who answered the phones and sent out the home reports and the client relationship manager were all absolutely first class. If you are in the position of selling in the west end and buying in the west end at the same time as i was (initially), you need to go with Clyde Property where you will get access to the services of the client relationship manager Tracey Bailey, who you will find both impressive and invaluable. Tracey will do all she can to help you offer at the right level using her forensic knowledge of the local market; she will make calls on your behalf, review home reports for you and carry out research, but perhaps more importantly, she will be honest and tell you if something is not a good idea or is not achievable. She will then wholeheartedly support you, (as she did with me), in achieving something that is.. and I can assure you I am all the better for it! Selling a house and buying a house, particularly in the west end is stressful owing to that particular market, so anything that eases the pressure is always a bonus so I was delighted to have Clyde Property in my corner during this time. They are amazing.

PJ · 11 December 2022

★★★★★ 5/5

Google

Have been working with Clyde Property for a number of years both when buying a property and lately as a landlord and found all the staff to be very helpful and efficient, particularly Rose. They sort problems, get repairs sorted and their online systems are also very helpful. I would recommend them highly.

Kate · 7 July 2015

★★★★★ 5/5

Google

Clyde were extremely professional in every way. From meeting Lewis the valuer / manager, who put my mind at ease that the property was in capable hands, to Fraser and Rachel who I dealt with throughout the viewing and subsequent sale. They were knowledgeable and attentive at all times. I can highly recommend to anyone selling their property in the area.

Alison · 14 April 2024

★★★★★ 5/5

Google

I am impressed with Clyde so far. From Lewis and the initial advice/valuation process to Melissa, Sophie and the rest of the office team for the viewings and negotiations. House now sold 'STC', in under a week.

Ian · 14 April 2025

★★★★★ 5/5

Google

From the first contact with Clyde Property West End, until the last, the entire team have been nothing short of fantastic. Each and every member of staff I communicated with were first class, really helpful, with nothing ever found to be too much trouble, it was clear that they adopted a "one team" approach, all aimed at achieving the best outcome possible. The valuer, the viewing agents, the sales negotiators, the staff who answered the phones and sent out the home reports and the client relationship manager were all absolutely first class. If you are in the position of selling in the west end and buying in the west end at the same time as i was (initially), you need to go with Clyde Property where you will get access to the services of the client relationship manager Tracey Bailey, who you will find both impressive and invaluable. Tracey will do all she can to help you offer at the right level using her forensic knowledge of the local market; she will make calls on your behalf, review home reports for you and carry out research, but perhaps more importantly, she will be honest and tell you if something is not a good idea or is not achievable. She will then wholeheartedly support you, (as she did with me), in achieving something that is.. and I can assure you I am all the better for it! Selling a house and buying a house, particularly in the west end is stressful owing to that particular market, so anything that eases the pressure is always a bonus so I was delighted to have Clyde Property in my corner during this time. They are amazing.

BW · 5 July 2022

★★★★★ 5/5

Google

From the first contact with Clyde Property West End, until the last, the entire team have been nothing short of fantastic. Each and every member of staff I communicated with were first class, really helpful, with nothing ever found to be too much trouble, it was clear that they adopted a "one team" approach, all aimed at achieving the best outcome possible. The valuer, the viewing agents, the sales negotiators, the staff who answered the phones and sent out the home reports and the client relationship manager were all absolutely first class. If you are in the position of selling in the west end and buying in the west end at the same time as i was (initially), you need to go with Clyde Property where you will get access to the services of the client relationship manager Tracey Bailey, who you will find both impressive and invaluable. Tracey will do all she can to help you offer at the right level using her forensic knowledge of the local market; she will make calls on your behalf, review home reports for you and carry out research, but perhaps more importantly, she will be honest and tell you if something is not a good idea or is not achievable. She will then wholeheartedly support you, (as she did with me), in achieving something that is.. and I can assure you I am all the better for it! Selling a house and buying a house, particularly in the west end is stressful owing to that particular market, so anything that eases the pressure is always a bonus so I was delighted to have Clyde Property in my corner during this time. They are amazing.

B · 22 June 2022

★★★★★ 5/5

Google

Fully recommend Clyde Property, and their excellent team. They helped me get exactly what I wanted, in less than 4 weeks! Massive thanks…

DMC · 14 April 2024

★★★★★ 5/5

Google

Excellent experience from start to finish. Realistic assessment of property and expected price, prompt display of property online followed up by prompt organisation of viewings culminating in an accepted offer within 4 weeks from start of process. Kept fully informed using their app and from regular telephone updates. All staff very professional. Would highly recommend.

Douglas · 14 April 2024

★★★★★ 5/5

Google

We recently sold a property in central Glasgow. Clyde Property were with us every step of the way - the preparation, handling the viewings, viewing feedback, offers and the sale. All members of staff we we dealt with were very helpful and efficient. I would definitely recommend Clyde Property and will use them again.

Susan · 14 April 2024

★★★★★ 5/5

Google

Highly recommended, always kept up to date with developments, gave sound advice, really felt that they always did their best and worked hard to get best possible price for property.

Christopher · 14 April 2025

★★★★★ 1/5

Google

**Threatening behaviour be warned**: This morning we had our property inspection, a property we have rented for over 5 years without missing a payment or causing any issues. My partner, who is five foot one and female, answered the door to a man informing her he was here to inspect the flat. We weren't expecting an inspection this morning which would usually be fine, apart from the fact I was on a product zoom call with work and had consumed the entire living room to do so (2020 problems). She told the man we weren't expecting any inspections and it wasn't a suitable time - politely. To be fair to Clyde they had informed us of the inspection way back in January. Personally, I believe your processes need to be updated and a courtesy email or call a week before the appointment to remind the tenant would be helpful - especially due the fact we are in full lockdown and we can't have family or friends in our property, but we can allow a strange aggressive man?? The man's response to being told it wasn't suitable was to call the office and I quote him here "Resistance, yeah, lots of resistance" and after hanging up the phone he said to my female partner aggressively "I will be back, I won't need your permission next time to enter your flat, it'll be in the next 7 days and I won't give you a time of when I'm showing up - I do all my rearranged appointments on the same day so I'll just show" My partner was left threatened and with a sense of guilt. May I remind you that we are in a pandemic and most people are working from home. I think having some stranger walking around in the background of meetings or calls would not be on. I'll be calling Clyde's branch manager to discuss further and hopefully get an explanation to the aggressive nature of their male enforcer.NegativeResponsiveness, Quality, Professionalism

Robert · 22 June 2021

★★★★★ 5/5

Google

Clyde property have been very good from start to finish kept us informed every step of the way, extremely happy with the service provided,would definitely recommend

Gordon · 14 April 2025

★★★★★ 1/5

Google

I do not understand . Some listings are added the very same day and I immediately apply for viewing and then I get a response that viewing is fully booked. This happened for at least 4 properties by Clyde and then the listing is in the market since 2 weeks, still the viewing is fully booked. They dont even inform when is the next slot available for viewing . Very poor response

Aaushi · 5 July 2022

★★★★★ 5/5

Google

I have been nearly 5 years as a tenant with Clyde Property, and the service provided has been very efficient and helpful. My main contact, James Clark is brilliant and help with any issues quickly. I would recommend it.

Pedro · 6 July 2016

★★★★★ 5/5

Google

By Far the BEST estate agency in Glasgow. We had the absolute pleasure of dealing with Lewis (the area manager) and he completely loves what he does. Lewis has gone out his way to come see multiple properties with us, and advise on what work should be undertaken to ensure the properties are desirable for future sale. Clyde are not about flipping properties. They really do care and have a wealth of knowledge. Having dealt with almost every other estate agent in glasgow West End, i can honestly say that Clyde Property (and in particualr Lewis) are head and shoulers above the rest. Keep up the brilliant work!!

Gurjit · 5 July 2020

★★★★★ 5/5

Google

Everything has been smooth and great with our house sale. Staff were really fantastic and helpful. couldn’t ask for more.PositiveResponsiveness, Professionalism

Sai · 22 June 2022

★★★★★ 5/5

Google

Friendly, professional and experienced! Helped me to navigate the sale on my flat in Glasgow's west end, and to get an excellent price for it. Thanks very much Lewis and your team!

Leonard · 3 December 2024

★★★★★ 5/5

Google

Good photographs and marketing, also very friendly and competent staff. House "under Offer" within 10 days. Highly recommend .Would use them again.

Alexander · 14 April 2025

★★★★★ 1/5

Google

Absolutely terrible service. I made the unfortunate mistake of letting out my flat with them. Sky high charges, never got anything done on time, terrible communication skills. Frequently let both me and the tenants down. When I decided to sell they valued far below any other estate agents in the area. Had I gone with Clyde I would have lost a significant amount of money. I will never use them again. Avoid- there are far superior estate agents out there.

Ben · 6 July 2019

★★★★★ 1/5

Google

Very dissapponting experience today. We are two professional couples looking to rent a property and we expressed interest in one of their flats. We asked it it was available for two couples on the phone. This was confirmed and we booked a viewing. We went to see the property and the person showing us confirmed it was all 4 of us wanting to apply. At no point did she mention a potential issue. We were told to go in person and apply at the Byres Road office, which we did only to be told very curtly by staff that they would not accept two couples and referred us to a letting agency for students, despite the fact we made it very clear we are not students. This was a massive waste of all of our time and energy on a Sunday morning. These mistakes as well as the attitude of the staff in the office struck as as unprofessional and unhelpful.

Sorana · 6 July 2017

★★★★★ 5/5

Google

The whole thing was a positive, uplifting and caring experience. Very professional and always on the ball.

Thomas · 14 April 2025

★★★★★ 5/5

Google

No hesitation in recommending Clyde. We had a poor experience with our last agent and the tenants from hell so moved to Clyde who secured us a new tenant within 10 days. We live abroad but Emily Cullens of their Bearsden office has been so helpful to us in managing the property and dealing with the tenant. We had a couple of issues with the house after the new tenant moved in but she handled it very quickly and made it easy for us given the distance and time difference.

Andrew · 6 July 2016

★★★★★ 5/5

Google

Our house was in the hands of another letting agency who didn't seem to care about our needs and never kept us informed of what was going on. We switched to Clyde in Perth, they worked very hard to get the house to market. The response was so great that they arranged an afternoon of ten minute viewings. This resulted in a few interested parties and a tenant who moved in within a week. Throughout, their attention to detail, feed-back and helpfulness was exceptional. Very pleased.

Tony · 6 July 2016

★★★★★ 1/5

Google

As a professional person and a prospective tenant, I have to say I am shocked at how poor the customer service and how utterly 'inane' the "company policies" are. I currently reside in London and called to ask for a viewing which would be conducted by a family member. The west-end drawling women told me that it was 'company policy' not to permit third parties to view on behalf of tenants and that this was because holding deposits had been paid and then tried to be withdrawn. This woman clearly doesn't understand that holding deposits are usually non-refundable, so if the actual prospective tenant withdrew, then they wouldn't get their money back and Clyde properties would be quids in. However, there is no use explaining this to them - the are straight-forward 'computer says no'. Why would you rent from these people, when they have every excuse available at their disposal that they can dress up as 'Company Policy'. If you are a tenant, avoid this company at all costs. If you are a landlord, I would also avoid as these agents make you miss out on good, credit-solid, professional tenants. Awful agents.

Oscar · 7 July 2015